Glassdoor is your free inside look at RadioShack reviews and ratings — including employee satisfaction and approval rating for RadioShack CEO Joseph C. Magnacca. All 243 reviews posted anonymously by RadioShack employees.
32% of the CEO
Joseph C. Magnacca
Current Employee – been working at RadioShack full-time for more than a year
Pros – Depending on the store and district you work in, the job can be rather smooth. There are many tools given to you to learn your job. It's also very easy to move up into management as long as you do your job. I've also seen store managers move up into being a district manager withing 2-3 years.
Cons – Radioshack constantly changes their focus because they are a struggling company. Basically you'll fighting real hard for one sales aspect and get told a month later that it doesn't matter anymore and that everyone is a failure in another company. Also, within my district there are too many people that have been moved up to management based on their sales metrics without any consideration to their actual leadership ability.
Another con is that the pay is extremely mediocre. There are plenty of other wireless sales positions that pay much better across the board. I, myself, declined an offer to become a store manager because my salary would hardly be any higher than my current hourly rate as an assistant manager.
Advice to Senior Management – Take more careful consideration to who you promote and hire. Focus more on what your employees are doing right versus everything they are doing wrong. Positive reinforcement can go a long way.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-16 18:10 PDT
Current Employee – been working at RadioShack full-time
Pros – Interesting products to sell like the latest cell phones!
Cons – Not having the inventory in cell phones and accessories to reach your sale's goals and then being held accountable for not making your sale's goals.
Advice to Senior Management – Put out quality products and adequate inventory levels to be competitive in the market.
No, I would not recommend this company to a friend
2013-05-13 08:26 PDT
Former Employee – worked at RadioShack full-time
Pros – It is a pay check.
Cons – Salary was too low. HR is lazy. Don't expect help from any of your co-workers. You are on your own.
Advice to Senior Management – Increase the pay and appreciate your employees.
No, I would not recommend this company to a friend
2013-05-10 14:25 PDT
Former Employee – worked at RadioShack full-time for more than 7 years
Pros – I could wear jeans to work...
Cons – Poor management, poor pay, constantly changing pay structure
Advice to Senior Management – Learn how to manage
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-22 07:27 PDT
Current Employee – been working at RadioShack part-time for more than a year
Pros – SOME nice people. The occassional AWESOME customer.
Cons – Hard work with little pay. Manegement. Crappy bonuses. Overpriced. Cheat customers out of money.
Advice to Senior Management – Just end this embarrasment of a business.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-22 12:04 PDT
Current Employee – been working at RadioShack
Pros – If your looking for a company to put you through the ringer and prepare you for any retail job on the market, radio shack is your place to go. You have 10's of thousands of products to learn and new product is coming in all the time so your required to keep up the date on new technologies.
Cons – your pay doesn't add up to the amount of work and effort your required to put into the position.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-12 14:48 PDT
Current Employee – been working at RadioShack
Pros – fun to learn to new products
Cons – breathign down your neck about everything
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-12 15:20 PDT
1 person found this helpful
Current Employee – been working at RadioShack full-time for more than 3 years
Pros – Easy to get hired, although this is actually also a huge con.
Wireless products (Smartphones, accessories) are reasonably priced, and easy to sell. It's possible to create a great customer experience because of this if you know your stuff, and can get past the pressure to suck up to overbearing unethical management and screw customers for them.
Cons – It's too easy to get hired. Coworkers generally aren't qualified and are just silly because they hire everyone who walks through the door who can say, "I want a job!" without blinking.
The pay is miserable, even if you're consistently one of the top sales people in your area. So many people are unethical because of this, and lie and misrepresent products to look good on analytics dashboards and get a bonus.
Management doesn't understand that taking care of their people and trying to retain talent could result in the rebirth of a wonderful and profitable retail electronics giant. Instead, they're destroying the company from within by mistreating everybody.
Advice to Senior Management – Clean house in Texas (company headquarters). Hire people away from successful companies like Apple. Invest in people who know their stuff, and don't think that Cruz Micro is the future of great electronics.
Invest in employees, and offer a good working environment and fair compensation to knowledgeable, hard-working staff who care about customers.
GIVE PEOPLE RAISES IF THE STICK AROUND AND ARE GOOD WORKERS, DON'T TRY TO PUSH THEM INTO MANAGEMENT POSITIONS.
No, I would not recommend this company to a friend
2013-04-06 19:22 PDT
Former Employee – worked at RadioShack full-time for more than 7 years
Pros – Discounts, paid vacation and that about it
Cons – 6 day work week for management and taking sales away from employees
Advice to Senior Management – 5 day work week at same pay would have me and others. Why would you train employees with all the tools and training and just pay them what a burger flipper makes (no offence burger flippers).
Yes, I would recommend this company to a friend
2013-04-08 05:47 PDT
Former Employee – worked at RadioShack part-time for less than a year
Pros – Financial Benefits:
Good employee discount deals on cell phone contracts
Employee discount is decent
The employees I worked with were pretty nice and overall good people.
Cons – Our store manager was sometimes too busy getting her nails done and I was left alone in the store multiple times, even as a new employee. Radio Shack also wants you to up sell (a lot), even to the point where we would bargain with the customer that they could return the item right after the transaction went through, just to make sure the store statistics were still in check. These same figures are also the ones that determine if they are going to keep you as an employee. It's a sales position first, which I understand and it's not for everyone (it wasn't for me) but the stuff we did in our store just to make the numbers come out right....is that really value for the customer?
Advice to Senior Management – Focus on the customer. What do they need and what are they trying to do with the products at RadioShack. I think the stores also need to cut down on the clutter products and actually carry good products to compete with Best Buy and Amazon.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-02 15:21 PDT
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