RadioShack Reviews

Updated October 24, 2014
Updated October 24, 2014
1,426 Reviews
2.4
1,426 Reviews
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RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
342 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 140 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 83 reviews)


Cons
  • Upper management has no concern for their employees unless they are chosen favorites (in 153 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 139 reviews)

More Highlights

408 Employee Reviews Back to all reviews

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  1.  

    Average retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Canfield, OH
    Current Employee - Sales Associate in Canfield, OH

    I have been working at RadioShack part-time (more than an year)

    Pros

    Depending on your manager, decent job. Good hours during holiday season and the opportunity for advancement. You could meet many good people working here and again depending on your manager could really have some awesome fun work experiences.

    Cons

    Unnecessary work. For example, they make employees move merchandise throughout the store for no other reason than to have you do something. Also, very reliant on cellphone sales and not much else.

    Advice to ManagementAdvice

    Stop being so obsessively focused on cell phone sales.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    The company changed and they are extremely disorganized; associates do WAY more work than managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Part Time in Mansfield, OH
    Former Employee - Sales Associate - Part Time in Mansfield, OH

    I worked at RadioShack part-time (more than 3 years)

    Pros

    Somewhat of a flexible schedule (if the manager is willing)

    Cons

    Force to sell items that the stores never have in stock, not enough hours,

    Advice to ManagementAdvice

    Some employees who are associates do more work than the managers do, and never get recognition for it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Mount Airy, NC
    Former Employee - Sales Associate in Mount Airy, NC

    I worked at RadioShack full-time (more than an year)

    Pros

    Great Co; workers and had a great manager, until they left and went to a better paying company

    Cons

    Terrible upper management, compinsation is not great at all, hourly wage can be much better

    Advice to ManagementAdvice

    Pay your associates a better hourly wage. stop the hard push on phone sales and keep in stock the phone that customers desire.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Pay versus Time = Not Worth it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Grand Rapids, MI
    Former Employee - Store Manager in Grand Rapids, MI

    I worked at RadioShack full-time (more than 3 years)

    Pros

    Good benefits once you qualify. The hours are somewhat flexible

    Cons

    All management seems a bit didactic. Tends to cause unnecessary drama in the workplace.

    Advice to ManagementAdvice

    Work on keeping faithful employees. Promote within.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    A company I'd never invest in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Associate - Part Time in Tallahassee, FL
    Current Employee - Sales Associate - Part Time in Tallahassee, FL

    I have been working at RadioShack as a contractor (more than an year)

    Pros

    Gain knowledge about technology industry

    Cons

    High turnover rate due to upper management

    Advice to ManagementAdvice

    Provide feedback but also give recognition when doing well

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    No recognition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate Key Holder in Chicago, IL
    Former Employee - Retail Sales Associate Key Holder in Chicago, IL

    I worked at RadioShack full-time (more than 3 years)

    Pros

    Probably the only good thing about working here is the discounts you get on your phone/s. You can have one for each carrier. Depending on your relationship with your coworkers it might be fun, and just the overall retail experience.

    Cons

    Everything. So much work with absolutely no recognition. No raises EVER unless you're a manager and get promoted to a higher volume store. They're constantly changing the commission and every time they changed it, it was worse. Your job is always being threatened. The turn over rate is ridiculous. It's just not worth the stress for minimum wage. If you get hired here I would suggest getting a couple months of experience, then applying with the actual cell phone carriers. Their pay rate is at least three dollars more per hour in my city.

    Advice to ManagementAdvice

    Stop changing the policies/pay rate every three months. Stop firing long time employees for stupid reasons without conducting proper investigations. If you're going to preach "Lead by example" you should start doing it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great part time work for students. Not so for Managers, or anyone looking for a stable job, or a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in El Paso, TX
    Former Employee - Store Manager in El Paso, TX

    I worked at RadioShack full-time (more than 3 years)

    Pros

    Good cell phone plans for employees, fun working with electronics, small crew can become tight nit team.

    Cons

    Labor cut so tight managers find themselves working long hours and usually alone, which can be very uncomfortable when it gets busy. There is a lot of pressure to surpass prior years sales, which is very difficult considering the state if radioshack and the fact labor is cut so low, plus the pay is minimum for associates , while managers nearly make just above minimum once hours are calculate. I personally experienced a total disconnect between upper management and the employees and customers in the store. They really do not understand what it is like for the associates that work in the stores.

    Advice to ManagementAdvice

    Unfortunately it may be to late for anything to make a difference, but putting more pressure on the employees by cutting hours, and pay and expecting them to maintain all aspects of the stores, including maintenance without the tools, labor and time to do it is extremely irresponsible. The focus should first be on the associates and store managers. This will lead to better customer service, and hopefully more sales.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Minneapolis, MN
    Current Employee - Assistant Store Manager in Minneapolis, MN

    I have been working at RadioShack full-time (more than an year)

    Pros

    Good training, easy to learn and pick up, friendly staff

    Cons

    Long hours that seem longer with dwindling customer base. Your life basically becomes eat, sleep, RadioShack. The commisson also seems rather unfair at 2% makes you feel like you're working a ton for absolutely nothing.

    Advice to ManagementAdvice

    Increase commission and somehow try to get this company up and running again and bring back your once thriving customer base.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Greatly Misinformed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Keyholder
    Current Employee - Keyholder

    I have been working at RadioShack full-time (more than an year)

    Pros

    Customers can be great to talk with.
    Great Training.
    Awesome employee discount.
    Ability to raise your paycheck through commissions and incentives.

    Cons

    Company no longer understands how to make money.
    Refuses to listen to employees on how to improve the business.
    Upper management has no concern for their employees unless they are chosen favorites.
    Only care how many phones you sell.
    Base pay is as low as they can legally make it.
    Not leading the trends in technology and then blaming associates for lessened performance.
    Constantly changing schedule.

    Advice to ManagementAdvice

    Phones don't turn a profit for the seller, only the provider.
    Lead the curve of technology or you will fail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Not very pleasant, management focused only on selling phones

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    Flexibility time with my school hours

    Cons

    Having to ask every single person if they wanted a phone.

    Advice to ManagementAdvice

    Focus on selling other products and not only phones

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