RadioShack Reviews

Updated August 28, 2014
Updated August 28, 2014
1,443 Reviews

2.4
1,443 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
306 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 135 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 75 reviews)


Cons
  • Compensation is horrible upper management does not really care about the associates (in 140 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 131 reviews)

More Highlights

418 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I truly hope the company turns around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  South Houston, TX
    Current Employee - Anonymous Employee in South Houston, TX

    I have been working at RadioShack full-time for more than 8 years

    Pros

    Been around for a long time and currently working hard to turn the company around.... To bad there is no clear direction...

    Cons

    Upper management currently has no direction.. Regional Managers are beating up the stores and district managers, with no clear direction except to sell more see more and sell more this is the wrong way to handle the loss in tickets...

    Advice to ManagementAdvice

    Give better direction to the store teams and help us understand which stores are closing and stop leaving us in the dark

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Management is out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - R-Solutions Manager  in  Redlands, CA
    Former Employee - R-Solutions Manager in Redlands, CA

    I worked at RadioShack full-time for more than 3 years

    Pros

    Fast paced, mega resources. All the latests gadgets. It's a nerd paradise.

    Cons

    Most district managers I met, and I met a lot, had ZERO people skills. There is a huge disparity in pay between front line workers and district managers. Way to much pressure for the pay. All their eggs are in the wireless basket. Poor training system.

    Advice to ManagementAdvice

    Stop getting bonuses while the average rep can barely pay his bills

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    not so satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Denver, CO
    Current Employee - Sales Associate in Denver, CO

    I have been working at RadioShack part-time for more than a year

    Pros

    nice enviroment and good management

    Cons

    low salary paid every two weeks not full time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    place to go if you need a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack full-time

    Pros

    commission was okay. Learned a lot about the electronics in the store.

    Cons

    they drove sales so hard coworkers became enemies and often stole each others' sales.

    Advice to ManagementAdvice

    Fix it. It's not hard. Stop threatening termination.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Poor Employee Consultation, Poor communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at RadioShack full-time for more than a year

    Pros

    For those who want to learn sales, or more about electronics in general, this is a great place to work. Chances to build a positive, constructive customer base, as well as learn a lot of things you probably wouldn't learn in other jobs or situations. A group of good co-workers can really make your job a pleasant and fun experience.

    Cons

    The training is sub-standard at best, or out-dated. The upper management has such poor communication and consistency with the lower rungs of the ladder, half the time you're not sure what you should be focusing on, or are getting conflicting messages. A very damned if you do, damned if you don't environment. Rewards and incentives are either non-existent or horribly executed, no matter how well you do. If you aren't a manager, things like bonuses are a flight of fancy. The pay should definitely be reviewed and adjusted per location/area.

    Advice to ManagementAdvice

    Communicate with your lower management, make clear expectations, and make sure there is no double talk when you're not looking. Don't treat employees like expendable items, and do more with incentives and motivation other than "You'll get a write up if you don't."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    At least you won't come home smelling like french fries.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA

    I worked at RadioShack part-time for more than 3 years

    Pros

    minimal physically intensive labor. The job is practically made for someone with interest in electronics, but no official education in them.

    Cons

    No room to move up. Goals are always adjusted just out of reach. Ecouraged to deceive customers to increase sales. Every year, the compensation plan changes, and generally for the worse. Feels like a massive disconnect between corporate and the sales floor.

    Advice to ManagementAdvice

    Stop changing the terms of your service plans after I sell it to the customer, in such a way that it no longer covers what I promised them. It makes me look like a liar and they tend not to return for future sales.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great co-workers horrible higher ups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at RadioShack full-time for more than 3 years

    Pros

    The employee cellphone plans are so cheap.
    People that work here are usually fun.

    Cons

    Too much stress.
    Little pay for what they ask of you to do.
    It's a job for high school kids but you must be 18 to work there.

    Advice to ManagementAdvice

    1. You need to change the way you pay your associates.
    2.Your training for the associates should be handled differently, not all store managers train their associates correctly.
    3. Really get to know your stores, spend some time in them and don't just look at the numbers.
    4. Dispose of the Visual merchandising position and use what ever budget you had there towards the employees. (Planos usually don't need to change much and if they do it's because some one is just trying to keep their job.)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Goodbye life and free time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Lexington-Fayette, KY
    Former Employee - Store Manager in Lexington-Fayette, KY

    I worked at RadioShack full-time for more than a year

    Pros

    Good opportunity for advancement and growth, fun work environment, good community spirit between stores

    Cons

    54 hour work week required, 80-90 hours per week during holiday. Pay comes out to less than a sales associate when you figure in the overtime you put without being paid for overtime.

    Advice to ManagementAdvice

    40-45 hour work weeks, all stores should have an assistant manager

    Neutral Outlook
    No opinion of CEO
  10.  

    Great place to start, horrible place to stay.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack

    Pros

    Good employee discounts. Great value of products. Something to pass the time by. A lot of work that needs to be done

    Cons

    1. Not paid enough for what you have to go through with customers
    2. Constantly reminded how easy it is to replace you
    3. Set impossible goals then give corrective actions when not met
    4. Poses as its all about teamwork and singles out everyone
    5. Hardly any praise, all criticism
    6. Promote contests and prizes....only for SM. Not for ASM or Sales Associates
    7. Over priced compared to competition
    8. No promises are ever kept from corporate
    9. Bad scheduling. Work mostly by yourself on the busiest days
    10. Give you hope of a promotion just to hide your guaranteed demotion
    11. Lowest possible pay

    Advice to ManagementAdvice

    Keep your promises and listen to your employees instead of your wallets.

  11.  

    Decent summer job. Open/Close store. Inventory. Sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Diego, CA
    Former Employee - Sales Associate in San Diego, CA

    I worked at RadioShack full-time for less than a year

    Pros

    Manager was helpful. AIr conditioning. Sirius radio. You are forced to be updated on the newest gadgets.

    Cons

    Pushed to sell phones to customers and other unreasonably priced products. Coworkers sometimes try to steal your customers for small incentives. Sirius radio drove me nuts.

    Advice to ManagementAdvice

    Recent trend shows majority of people buying things online at cheaper prices. CUrrent business model is failing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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