RadioShack

  www.radioshack.com
  www.radioshack.com

RadioShack Reviews

Updated November 24, 2014
Updated November 24, 2014
1,478 Reviews
2.4
1,478 Reviews
Rating Trends

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RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
370 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 141 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 84 reviews)


Cons
  • Upper management has no concern for their employees unless they are chosen favorites (in 156 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 139 reviews)

More Highlights

422 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Annoying.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    The commission. The ability to make your own pay check is cool.

    Cons

    The minimum wage. Pay rate is way too low.

    Advice to ManagementAdvice

    Raise the pay rate for sales associates.

  2.  

    Micromanaging at it's finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    Compensation is good if you're in management

    Cons

    Very long hours and days.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great resume filler but can't pay family bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at RadioShack full-time (more than an year)

    Pros

    Meet a lot of fun people throughout the day, easy work yet gratifying because the elderly need help with their cellphones and electronics, can make $10/hr easily, and move up fast.

    Cons

    Always gonna be someone who is a better seller, you can fall as fast as you climbed, as far as the GM position goes. I saw a manager who changed an entire store, plano after plano, sold orders directly from the verizon's warehouse often, and the district manager STILL wasn't happy. After months of a promised raise that never came, seeing good managers replaced, I said forget it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Low pay, long hours as manger, incentives that are part of your "competitive pay" are set at unattainable limits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at RadioShack full-time (more than 5 years)

    Pros

    Employee discount is awesome! Great people to work with. You are encouraged to play with new things to stay current on technology. Training is fairly comprehensive and constant, so even having no retail exp or electronics exp you will be comfortable. LOTS of down time! Can be fun, and would highly recommend as a part time job/second income.

    Cons

    Customer base is shrinking. Company is losing is validity in the retail market. Prices are seldom competitive even with other local retailers. Salary is pitiful. Commission is a joke. Pay structure changes on average every 6 months. Stocks trading below $1. Regional managers and above have never run a store so ask for things that are generally pointless and require hours of time to simply be compliant with no added value. ZERO respect for personal life. Managers expected to work 55 hours plus a week, six days (never put into writing as official company policy is a 40 hour week, but they will discipline you if you work a 40 hour 5 day week)

    Advice to ManagementAdvice

    Get a clue. This is a small box retail. The upper management keeps getting traded in and out if other big box retailers....and the things that worked there CANT work in a small store environment. Pay your people better so you don't have such a high attrition rate on employees. Be honest with your staff about pay. Singling out the one part time employee making $14 an hour and hiding the fact that they work in a $4mill a year store when the majority of new hires will be in significantly smaller stores and average $9 an hour.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    It has its ups and its downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Radioshack Store Manager in Spring Valley, NY
    Current Employee - Radioshack Store Manager in Spring Valley, NY

    I have been working at RadioShack full-time (more than 5 years)

    Pros

    Great learning experience was able to learn quiet a bit from senior store managers about electronic components and how to put them together, half-way decent 401k program with some company matching.

    Cons

    Inconsistent upper management unclear goals, huge lack of integrity, poor work and personal life balance, tons of hours worked and extra projects to be worked on that puts you behind in your owns stores needs no extra benefit for going above and beyond, frequent manager bonus payout restructuring to always keep you behind even when you were ahead on goals.

    Advice to ManagementAdvice

    Grow some integrity, listen to the team members in the store they are with the customers day in and day out . The people that work for you are just that "People" they are not robots they have basic human needs show some decency and cut people some slack.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Retail puLergatory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Staunton, VA
    Former Employee - Sales Manager in Staunton, VA

    I worked at RadioShack full-time (more than 3 years)

    Pros

    Learning about new technologies, co-workers, training, employee discounts. Endless opportunity to practice customer service skills. Occasional bonuses on wireless unlimited for employees that don't care about the truth.

    Cons

    Management says one thing: "customer service and satisfaction are paramount", but you get compensated only for sales. The employees that advance are generally those with a burn & turn philosophy.

    Advice to ManagementAdvice

    Spend more time on the sales floor.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Radio Shack leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RadioShack

    Pros

    Job is not very hard

    Cons

    Company does not value it's people and expects professional sales for minimum wage

    Advice to ManagementAdvice

    Treat associates and managers like investments and not expenses

  9. 1 person found this helpful  

    Beware of rude managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Sales Specialist in Houston, TX
    Former Employee - Wireless Sales Specialist in Houston, TX

    I worked at RadioShack full-time (less than an year)

    Pros

    Discounts, Electronics and flexible hours

    Cons

    Rude Management, Lazy employees, Bad POS system.

    Advice to ManagementAdvice

    Treat employes more nicely

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Denver, CO
    Former Employee - Retail Store Manager in Denver, CO

    I worked at RadioShack full-time (more than 5 years)

    Pros

    Good employee discount fun place to work get to play with toys

    Cons

    The new company direction is removing the most loyal long term customers now they just want us to push cell phones on every customer even after they say no it is costing customers

    Advice to ManagementAdvice

    Stick to your roots wireless is only profitable in volume parts and cables are always profitable and what customers want not to have a cell phone shoved down their throats

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Identity Crisis

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RadioShack

    Pros

    Laid back with local management trying to provide the best service possible at the store level. Great staff at store level at both stores I worked at.

    Cons

    Rotating door upper management that didn't recognize the differences between stores and the population around them. Unrealistic goals from district and regional managers make things difficult for stores located in rural areas.

    Advice to ManagementAdvice

    Figure out what direction you are trying to go and stick with it!

    Negative Outlook
    No opinion of CEO

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