RealPage

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RealPage Reviews

Updated Jun 19, 2014
All Employees Current Employees Only

2.8 183 reviews

55% Approve of the CEO

RealPage CEO Stephen T. Winn

Stephen T. Winn

(118 ratings)

46% of employees recommend this company to a friend

Review Highlights

Pros
  • Great people, good location, people are treated right(in 12 reviews)

  • Great co-workers & flexible work environment - My department is very fun, and has a lot of opportunity for the products to grow(in 7 reviews)


Cons
  • Staff is always stressed and depressed, no such thing as a work life balance(in 10 reviews)

  • Upper management does not readily share information(in 9 reviews)

34 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Started off strong, then went south and never got better

    IT (Former Employee) Carrollton, TX

    ProsEmployees worked well with each other. Always helpful and team oriented.
    Some managers use to care about their employees and balanced the business needs well.
    Use to be lots of opportunity for improvements, allowing several chances to be noticed for quality work. Still some of that going on today but at a fraction of the past.
    Upper management use to keep everyone in the loop at appropriate levels.
    Managers, no longer in the company, covered my back and I theirs when it mattered most.

    ConsI'm not angry, just dissapointed & passionate about my time here.

    1. Execs & Upper Management are completely disconnected from the trenches and share little to no directional knowledge with employees.
    2. My Executive had a rinse repeat attitude in fixing our departments growth needs by limiting or cutting off any meaningful internal promotions. This executive instead hires an upper manager to bring in his staff, pay them all 30%-50% more, and then leave it to us to train them. This same process repeated more than once, resulting in the existing staff feeling outright depressed about their dead end jobs. We often joked, if you wanted to get compensation closer to the new hires or to be appreciated more, just quit and come back later for more money.
    3. In the last couple of years, most of the "Go To" people have left the company. With no succession planning of their replacements, back fills are often left to fend for themselves and muddle through, best they can.
    4. Get it done now, rush decisions, handed down with little or no warning and no clear explanation why.
    5. Upper Managers running teams without any knowledge of the tools being used or systems their teams support, resulting in a "That sounds good. Lets do that" decision making.
    6. Project Management was not driving effectively or given the inclusion to projects they should have run.
    7. Promoting the most disgruntled employees just to quiet them down, resulting in stepford wife employees. Keep taking your pills and be happy! :)
    8. Good managers left in waves due to no empowerment, broken promises on bonuses & slashed budgets. All when we are meeting number goals. My last quarterly bonus was so low, it helped me decide to leave.
    9. Facilities were not maintained well. Broken restrooms, sinks staying clogged and employees brought their own coffee, as the company coffee was not good and then upgraded to folgers for a time. Exec's had company issued Kurig machines and all the K-Cups they wanted.
    10. Consistently told i was a top performer and consistently paid under market by high double digits. Exec told me we are trying hard to get your pay in range and then i would watch yahoo finance as the guy cashes out $300k in stock options, in a single day.
    11. In less than a year, my department changed hands so many times my temp manager asked who i worked for? I politely responded, "I'm working for you, but i'm not %100 sure on that sir." - btw, he left it up to me to find out and fill him in once i knew.
    12. In the few months before resigning my position, I was physically ill every day. Constantly not knowing the future and so many changes being made, with no inclusion in the process, made this job very difficult to continue.

    Advice to Senior ManagementDon't ask your employees to voice their opinions, if you aren't willing to listen and take measurable action.

    Spend more money on your valued employees and less time trying to figure out how to cut the spending down. Wake up and fight for people!

    At least monthly, make sure all levels have directional knowledge and clear meaningful goals. Be transparent as possible!

    Promote a proven leader to correct the problems. Quit hiring "departments in a box" as your solution for staffing issues.

    I used to believe in the strength of this company and would love to feel this way again.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    developer 2

    Dev II (Current Employee)

    ProsGood Medical, 401k Match, possible to move up into management

    ConsLots of individual units that don't work together well. This is primarily because RP acquires several small companies a year and doesn't integrate them really well.

    RP is also in the process of replacing the current workforce of developers, QA, BA's and so on with a new cheaper workforce in the philippines. Basically, when someone quits here, their work goes overseas and no one is rehired in the US. What's happening because of this is that there is a heavy management presence in the US corporate office but few actual workers in the US.

    Most of the directors/vice presidents aren't former developers which doesn't work well as this is a software company.

    Advice to Senior ManagementSheer of the director level of the company and add more project managers who are actual developers in their place. Stop hiring overseas, because this is causing resentment here. I'm having to work my regular 9-6 plus once or twice a week get online at 9-10 pm to work with people over there.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Great coworkers but horrible management

    Anonymous Employee (Current Employee) Carrollton, TX

    ProsThe employees are great. Some of the best coworkers you could ask for. Most everyone goes above and beyond to do a superior job.

    ConsManagement leaves a lot to be desired. They are two faced. They say what you want to hear but are only interested in looking out for themselves.

    Advice to Senior ManagementStop trying to intimidate the employees because you feel threatened by them.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very Corporate

    Implementation Consultant (Former Employee) Carrollton, TX

    ProsSome business units are truly great places to work

    ConsOther business units have extreme turnover and morale...

    Advice to Senior ManagementMake the business units more cohesive, and

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Offsite Leasing

    Off-site Leasing/Service Agent (Current Employee) Carrollton, TX

    ProsGood training program for entry level position and opportunities for growth within the company.

    ConsVery structured with supervisors counting every minute and monitoring calls.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    8 people found this helpful  

    How they managed to take this company public is a miracle

    Managerial (Current Employee) Carrollton, TX

    ProsNot the worst job in the world. I've met some decent people.

    ConsBad benefits that have absolutely no administration. Very poor culture and morale. Leadership was placed in position based on politics and personality rather than skill. Incredibly micro-managed -- the CEO has to approve everything. No strategic direction. Unclear job roles. Outdated work method of sitting at desk all day rather than telecommuting.

    Advice to Senior ManagementIf you want to take this company into the future, you should get rid of legacy employees and managers and find people who know what they are doing.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits

    2 people found this helpful  

    Tenure is a good thing

    Anonymous Employee (Former Employee) Carrollton, TX

    Pros- seems to be a company that is respected in the multifamily industry
    - peer employees are easy to get along with and are very helpful

    Cons- being micromanaged
    - some departments are understaffed, some employees/managers very overworked
    - at one point, employees were asked to submit schedules of all the tasks they performed (by the hour)

    Also, a large number of recruiters have mentioned that there is very much a revolving door with this company - 2 have asked this exact question "oh did they have another reorg?"

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Opportunity in some groups; difficult place overall

    Anonymous Employee (Former Employee) Carrollton, TX

    ProsGreat people in certain roles. Good place to learn new skills or technologies.

    ConsOppressive. Upper management generally is undesirable.

    Advice to Senior ManagementQuit trying to build empires and work together.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Greer location - You will never find the cheese

    E-mail Marketing Associate (Former Employee) Greer, SC

    ProsThe environment is very nice - equipment was new and clean as well as the facilities. Upper management was very friendly. Extensive but rigorous training - like boot camp

    ConsSay goodbye to any requested time off and hello to infractions! They have a rigid infraction program that they use to keep you from increasing $ and making bonus - if that does not work then they will change the rule for the day so you fail a shop and miss your increase/bonus. Then they have unpaid "classes" to help you move up - once you pass the class then you have to wait for another 3 month without 1 infraction to be eligible to increase. No matter how many times you come in early or on your day off - there is no pay back - if your late 1 minute...guess what?...infraction

    Advice to Senior ManagementIt's called compassion I think. You need to realize you are working with PEOPLE not inanimate objects or computers. It's great to have a company run like a well oiled machine - but don't forget the oil (people) - and they won't lose their cheese ) Your own worst enemy is you - the turnover is the way it is because of you and there is no loyalty because of you. It would not be a bad place to work but you make an easy job difficult to endure and for no reason

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Real Page is a public company being managed with little or no communication to those that manage the processes.

    Anonymous Employee (Current Employee) Carrollton, TX

    ProsBenefits - several positive changes made in 2012.
    Office surroundings help deal with the negatives with the company
    Easy access to company campus

    ConsLack of communication
    'Ivory tower' mentality and not willing to listen to innovations
    Senior managment not in tune with lower management
    Senior management looses its creditblity when promises/assurances are made and not delivered

    Advice to Senior ManagementTake a hard look at Senior management as a comparison to well run organizations and make changes accordingly
    Hire an outside firm to assess the ability of Senior management to take Real Page to the next level as a public company.

    No, I would not recommend this company to a friend

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