RealPage

  www.realpage.com
  www.realpage.com

RealPage Reviews

Updated December 15, 2014
Updated December 15, 2014
218 Reviews
2.9
218 Reviews
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RealPage CEO Stephen T. Winn
Stephen T. Winn
138 Ratings

Review Highlights

Pros
  • Office culture in San Francisco is a bit laid back for some teams, good work/life balance (in 9 reviews)

  • Cool Office location, great people to be around (in 14 reviews)


Cons
  • Staff is always stressed and depressed, no such thing as a work life balance (in 10 reviews)

  • Upper management does not readily share information (in 11 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    They acquired our company - and are the worst company i have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage full-time (less than an year)

    Pros

    Cant think of anything positive to say.

    Cons

    Don't pay you correctly - management just lies. they don't interview you for positions despite being at the company for years. They basically dont respect you, very american there way or the highway approach.

    Advice to ManagementAdvice

    Don't buy anymore companies and especially if you dont know about the market.

    Doesn't Recommend
    Negative Outlook
  2. 7 people found this helpful  

    Disorganized, Mismanaged & Uncomfortable Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales, Support, Analytical in Carrollton, TX
    Former Employee - Sales, Support, Analytical in Carrollton, TX

    I worked at RealPage full-time (more than 3 years)

    Pros

    You can move up and into other departments but with extreme difficulty.

    Cons

    The company is disorganized from the top down. Getting anything done is nearly impossible and when it is done management even has not much say in what is done. Turnover is extremely high and employee satisfaction is very low. There is a "good ole boy" feel to the company. There is an overall style of fear, intimidation and making employees feel as if they could lose their jobs at any time. Sales quotas are too high. Territories are not fairly spread. Favoratism is clear. When managers give action plans employees are told it is a track for improvement and termination is not discussed. Movement is difficult unless you know someone in another department. Pay rates are low, below market standards throughout the entire company. An atmosphere of freedom is told but micromanagement is the reality. Change is constant to the level that you never know what your job will be the next day. Employment roles are changed without asking or even notifying the employee. Customers are not the first priority. Support and implementation departments have extremely high turnover which makes support for clients even more difficult. New companies are purchased regularly but migration or integration of new products is poor due to lack of internal organization. Overall it is a very unpleasant place to work.

    Advice to ManagementAdvice

    You are a technology company that mismanages your own information and does not use modern methods to run your own business. All managers should be evaluated because they are not doing their jobs. Finally, evaluate payment standards because they are below par for the market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage full-time (more than 3 years)

    Pros

    steady paycheck, fun team, diverse

    Cons

    mismanaged, lots of politics, underpaid, no upward mobility, too many managers

    Advice to ManagementAdvice

    Time to pass the torch.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    TX Headquarters thinks SF is the ugly stepchild

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at RealPage

    Pros

    - There are some people in the office who are very nice.
    - Office space is newer and nice, very modern.
    - Somewhat flexible
    - Good location

    Cons

    This is mostly directed at management in TX since there is no hiring in SF anyways.
    - All upper management has left. This has left some groups being lead by managers who do not know what they are doing.
    - Teams are being set up to fail by not having enough people to support what is expected.
    - Moral is TERRIBLE. You are firing people without explaining and trying to tell people that you are not closing the SF office? Everyone in the office is talking and most do not feel as though they are being told the truth.
    - Pay is low
    - All the products are broken
    - NO growth potential. If you work hard do not expect to get noticed.

    Advice to ManagementAdvice

    Texas may be cheaper, but theres a reason all the smartest in tech move to SF. Also take a closer look at management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Stop Buying Companies. Start thinking Texas has all the answers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at RealPage full-time (more than 3 years)

    Pros

    The CEO is a visionary
    The stock plan for key employees is top notch

    Cons

    The Executive team knows how to run a software business, but doesn't have a clue about Marketing Services
    There is a not-invented in Texas mentality in Dallas. The problem is Dallas HQ isn't full of average performers
    In order to grow the business, they buy companies. The integration of the acquisitions is poor
    The Chief People Officer position is Red Herring. There is very little growth on the tech side and on the management side, once you becomes a VP - you have the privilege of joining the CEO's hit list of people he wants to get rid of.

    Advice to ManagementAdvice

    Stop acquiring companies
    Stop promoting who the CEO likes to executive positions.
    Treat your technical people with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Dazed and confused isnt just the name of a movie, it describes management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Dallas, TX
    Current Employee - Sales in Dallas, TX

    I have been working at RealPage full-time (more than an year)

    Pros

    If someone wanted to write a report about how companies shouldnt be run, this is THE place. This is a company that has absolutely zero fear of doing the same thing over and over and getting the exact same miserable results. It is actually hard to believe how the company is run until after you have endured it for yourself. Imagine graduating from high school then being forced to go through it again, thats RealPage. Oh, I forgot about the Friday morning breakfasts, they usually get good tacos.

    Cons

    This is my second sales job and I know that this is not normal. How do you start -
    There is no person in this entire organization who understand how/why/when they get paid. Every commission check can be clawed back as long as you are employed by this company. The only people who know how much they are getting paid is management because they are on a different plan. If you actually hit your number, you get a surprise audit from commissions to make sure that you never see that check. ANd nobody will help you to understand why you dont get paid, I guess its legal somehow to not pay people.
    Training is a laugh. It will take you years to figure this place out. Years.
    This company has no problem in having relatives report to each other. No lying, the favoritism isnt hidden or discouraged, 'thats just RealPage' is how it gets explained. If you are on the right team, skill isnt necessary, you are going to get run over with opportunity. (Meters here, come getcha meters over here,,,,)
    Promotions go to those who are the right look or the SVP likes, it doesnt matter if you can actually explain something to a customer. The Vps are puppets.
    If you want a promotion, hold your breath and threaten to quit. You will get promoted way higher than if you actually try to earn it.
    It takes weeks to get an add on order to a customer. And when you do, the customer is so frustrated they dont want the service anymore but they are stuck with RealPage. It takes longer now to get an order out than when I started.
    Marketing, billing, implementations - all of these departments are set up to run perfectly. Perfectly for a company with 42 customers. In 1998.
    You wont hit your quota here unless you get the right accounts. You can spend a year trying to sell to an account that has no products but you get paid the same if companies just add new properties. If you arent working for the right vp, go kick rocks.

    Advice to ManagementAdvice

    Come downstairs and try to put in an order. I double dog dare you. Try to get someone to help with a bill problem, you will find out how many people it takes to get anything done. Lots of focus on the sale and no focus on service. How many people work here? WHAT DO THEY DO?? Promote good people instead of friends/relatives, its how the rest of the world works. Fix your infrastructure. Who am I kidding, these guys listen to no one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    No Place For Skilled Software Persons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer IV in Carrollton, TX
    Current Employee - Software Developer IV in Carrollton, TX

    I have been working at RealPage full-time (less than an year)

    Pros

    None really. Pay was ok but bennies are average at best.

    If you are new to software development, it may be a good place to get a "starter" job but that's it. I feel for anyone new to software development that goes to work here and thinks this is how the rest of the world works. It's not, trust me.

    Cons

    Too many lifers who are content to accept things as they are. "We do it this way because we always have done it this way." is the prevailing mood. They are lifers because they would struggle to find jobs elsewhere.

    They say they want to change but are afraid to change.

    Bloated middle management. Stay there long enough and you are a manager. Qualified or not. Once you make middle management, you spend the rest of your time ensuring you don't have to take any blame for anything.

    Managers are heavily bonused - this is a bad thing because of the previous statement. Their entire existence then becomes based around getting their bonuses. That means ensuring they don't get blamed for anything.

    CEO's dad started the company. Pretty much all you need to know.

    Much of the software (blame) is off-shored to the Philippines and India. Convenient for local managers.

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    OK, but don't stay long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Center Engineer in Carrollton, TX
    Former Employee - Data Center Engineer in Carrollton, TX

    I worked at RealPage full-time (more than an year)

    Pros

    * Learn how to deal with a "Windows 98" style software shop.

    Cons

    * Benefits are sub-par at best.
    * You're going to be a work horse no matter the position (engineer, manager, director, etc)
    * Executive Management doesn't care as long as the products stay online and when a product is offline, expect to be thrown under a bus in any and every way possible. But don't expect a pat on the back when it's doing great.
    * Lots of inter-departmental cronyism.
    * Executives, especially within HR organizations, will not be truthful.
    * When a breakroom in one of the buildings has issues, rather than fix it, it's "taped off".

    Advice to ManagementAdvice

    * Don't make empty promises (specifically to the "Chief People Officer")
    * Actually care about the common goal of the company like those on your bottom floor do.
    * Grant more stock options to employees rather than letting them see you cash out on them.
    * It's time for Mr. Winn to retire and let someone else attempt to resuscitate this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Be prepared.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee
    Former Employee - Employee

    I worked at RealPage full-time (more than an year)

    Pros

    Work life balance and good pay. Flexible working hours and nice working areas. Sometimes with free food during anniversaries. Friendly colleagues.

    Cons

    Management doesn't value their employees. They say that they provide you the best place to work, the newest technology and other good stuffs.

    But the later you will find yourself rushing things due to demands, technology is way way back and just masking the product itself.

    Be prepared to get fired if management doesn't like you.

    Advice to ManagementAdvice

    Listen to your employees and look closely for their potentials.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Too much change creates morale issues and uncertainity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at RealPage full-time (more than 3 years)

    Pros

    Cool Office location, great people to be around

    Cons

    -Too much leadership change for any team member’s comfort.
    -Silo mentality to corporate office
    -Polarizing cultural differences between corporate office and the SF location

    Advice to ManagementAdvice

    San Francisco office has had many leadership changes in the last 3 years. One day RealPage is investing in its brand new office space, then a little over a year later they are looking at SF as a huge expense, recruiting in other locations first and IF they can't find the talent in those areas they will pony up and hire someone.

    There is a huge cultural difference from our corporate office based in Texas compared to San Francisco. I don't think they understand what is needed to hire, and retain top talent. RealPage wants to be hip and colorful software company but it’s unwilling to embrace the human capital best practices in the software vertical. Bottom line is the best talent in the US market for mobile developers, software engineers, and product managers is in the San Francisco Bay Area, and to view this office as a huge expense is a mistake.

    You can't build a huge office space one year and then want to shrink it the next. One way or the other... they will learn a valuable lesson.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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