RealPage Reviews

Updated March 21, 2015
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3.0
43 Reviews
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RealPage CEO Stephen T. Winn
Stephen T. Winn
153 Ratings

43 Employee Reviews

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  1. Great People! Poor Promotion Method.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Associate in Carrollton, TX
    Former Employee - Marketing Associate in Carrollton, TX

    I worked at RealPage full-time

    Pros

    The people I worked with were extremely nice. They became like family. I have made life long friends by working there. If you had a work/life conflict with your schedule, you could easily post it to try to swap with other employees. Every time I personally did that, I got what I asked for in return.

    Cons

    You have to be there 9 months before you can get promoted to another position. I think it should be 3 to 6 months personally. Nine months is along time to wait when the job becomes more monotonous each day you are there. Even if you show great strengths and aptitude, it is detrimental to a persons psyche knowing they have to wait that long. What they don't tell you is if you get so many occurrences for personal/sick days you won't even be considered for the position even though the circumstances were out of your control. Starting this position, I knew there was a lot of turnover.

    When you first start out, nine times out of ten you will get the late shifts. Once you get some seniority, you get better shifts.

    Sometimes, breaks and lunches would be late because you have to finish a call or get one right when you are about to clock out for lunch. You are pretty much sedentary your whole shift minus lunch and breaks. If you are an active person this position might not be for you. The main reason I took this position was because of they pay.

    Advice to ManagementAdvice

    More than anything I would have to say promotions. Reward someone who is doing well and wants to stay with the company before 9 months in. There will always be people looking for employment. Granted, I know there are cost on both ends of trying to find new people, but the happiness of the employees makes the success of the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful

    Overall is good. Not very competitive benefit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at RealPage full-time

    Pros

    Team is super good,
    access to caltrain and bart is very good, only a few blocks away,
    free and flexible working time.

    Cons

    Pay is not competitive for entry level employees,
    benefit package is not good.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. non-blondes need not apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RealPage full-time (more than a year)

    Pros

    A lot of smart and talented people. Stable, well-established company. Nice for those needing a chair to sit in and a steady paycheck.

    Cons

    Power balance shifts frequently and irrationally due to strong cliques. Watch out if you're one of the outsiders
    Farrah Fawcett types seem to excel in this environment.

    Advice to ManagementAdvice

    Better sense of checks and balances, less concentration of power in the hands of the clique.

    Recommends
    Negative Outlook
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  5. 5 people found this helpful

    Could be better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage

    Pros

    Steady Job with benefits

    Cons

    Promoting from within and raises other than a possible 3% annually is non existent.

  6. 1 person found this helpful

    Windsor Compliance division of Realpage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Specialist in Carrollton, TX
    Current Employee - Compliance Specialist in Carrollton, TX

    I have been working at RealPage full-time (more than a year)

    Pros

    Compliance Specialists work remotely, so as long as you have high speed internet access you can log in from anywhere. The interview process really emphasizes working from home and the associated savings as a benefit. The benefits are not bad either, not great, but not horrible. Co-workers are a good group of professionals. You have the ability to build good relationships with your clients. You will always have something to do here. The workload is never ending, so if you like repetitious work with no end in sight, this is the perfect job for you.

    Cons

    Average work week is 48-50 hour weeks with month end, year end, and holidays climbing higher that that. There is no OT pay or flex time.

    File expectation is 35 per day. That's in addition to reports, managing your portfolio and responding to the normal emails and phone calls associated with the position.

    Official work hours are 9-5. If you want a lunch break you schedule one with management and make arrangements to log in early or work late. Otherwise if you want to eat then you're to do so at your desk while working. It's hammered in during trainings and staff meetings - if you have time to take a break you have time to work a file.

    Doesn't Recommend
    Neutral Outlook
  7. 8 people found this helpful

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage

    Pros

    Company is growing through acquisitions, casual work environment, fair PTO structure, medical, dental, vision, 401K and stock buy-in

    Cons

    Lack of opportunities for advancement, too many VP's, high ratio of outsourcing to India & Philippines, high U.S. turnover because they pay below national average and can't keep quality talent. Recognition is a joke. They have this leaderboard where you can give "badges" like a game... it's juvenile. Lots of "reactive" work instead of "proactive" - leadership is nonchalant unless a client is upset

    Advice to ManagementAdvice

    Less upper management and more workers... pay better and your will attract better people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful

    Excellent pay... Strict performance rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Leasing Agent in Carrollton, TX
    Former Employee - Senior Leasing Agent in Carrollton, TX

    I worked at RealPage full-time (less than a year)

    Pros

    The goid things about working for Realpage is that the pay is good and they have several training classes that you take quarterly which increase your pay.

    Cons

    The performance expectations are a bit to high. There is a point system, in which, if you have kids or anything health wise that may cause you to leave or be absent, it will still count against with a doc note or not.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in San Francisco, CA
    Current Employee - Developer in San Francisco, CA

    I have been working at RealPage full-time (more than a year)

    Pros

    Office culture in San Francisco is a bit laid back for some teams, good work/life balance.

    Cons

    Pay slightly below average, management in Texas does not understand San Francisco culture.

    Advice to ManagementAdvice

    Please try to understand how tech companies are suppose to function in San Francisco Bay Area.

    No opinion of CEO
  10. Good place to start with great coworkers but very stressful and mundane after a long period of time.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage

    Pros

    It's a great place to start with great pay increases every quarter for those starting out. I have a great supervisor and good friends there which helps when there is a stressful day.

    Cons

    Did I mention stressful days? Yes especially during the summer when the upper management has not scheduled enough or hired enough people to handle call volume the calls are back to back all day and there are people on the other end who do not understand how we help them and take their frustration out on us.

    Advice to ManagementAdvice

    Please higher more people at the start of the summer and communicate with the staff of the properties we service so they can communicate with their customers as to what they can expect from our service.

  11. 1 person found this helpful

    Mixed review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at RealPage full-time (more than 3 years)

    Pros

    Solid pay, good working environment. The company offers a good product. It has industry wide name recognition. Despite the Cons below, this can be a good company to work for, they have a lot of different departments each trying to satisfy a niche in the apartment industry, so if you work there and don't like your particular department make a lateral move; like any place they have good and bad managers.

    Cons

    Sales team members are not treated evenly. Some sales teams are run very well, but others made no sense. Some reps getting multiple territories with so much business they could not handle the load, while other reps on the same team struggled with a bone dry territory. Intense focus on certain markets and territories and sales clicks. If a client is in a less desirable market they can expect little customer support. Too much focus on the sale and not enough on the service. Disorganized management. Too many shifts in directions. At times felt very unappreciated.

    Advice to ManagementAdvice

    None. They wouldn't listen.

    Recommends
    Positive Outlook
    No opinion of CEO

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