RealPage

  www.realpage.com
  www.realpage.com

RealPage Reviews

Updated September 26, 2014
Updated September 26, 2014
212 Reviews
2.9
212 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RealPage CEO Stephen T. Winn
Stephen T. Winn
137 Ratings

Review Highlights

Pros
  • Office culture in San Francisco is a bit laid back for some teams, good work/life balance (in 8 reviews)

  • Cool Office location, great people to be around (in 14 reviews)


Cons
  • Staff is always stressed and depressed, no such thing as a work life balance (in 10 reviews)

  • Upper management does not readily share information (in 11 reviews)

More Highlights

36 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Excellent pay... Strict performance rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Leasing Agent in Carrollton, TX
    Former Employee - Senior Leasing Agent in Carrollton, TX

    I worked at RealPage full-time (less than an year)

    Pros

    The goid things about working for Realpage is that the pay is good and they have several training classes that you take quarterly which increase your pay.

    Cons

    The performance expectations are a bit to high. There is a point system, in which, if you have kids or anything health wise that may cause you to leave or be absent, it will still count against with a doc note or not.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in San Francisco, CA
    Current Employee - Developer in San Francisco, CA

    I have been working at RealPage full-time (more than an year)

    Pros

    Office culture in San Francisco is a bit laid back for some teams, good work/life balance.

    Cons

    Pay slightly below average, management in Texas does not understand San Francisco culture.

    Advice to ManagementAdvice

    Please try to understand how tech companies are suppose to function in San Francisco Bay Area.

    No opinion of CEO
  3.  

    Good place to start with great coworkers but very stressful and mundane after a long period of time.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage

    Pros

    It's a great place to start with great pay increases every quarter for those starting out. I have a great supervisor and good friends there which helps when there is a stressful day.

    Cons

    Did I mention stressful days? Yes especially during the summer when the upper management has not scheduled enough or hired enough people to handle call volume the calls are back to back all day and there are people on the other end who do not understand how we help them and take their frustration out on us.

    Advice to ManagementAdvice

    Please higher more people at the start of the summer and communicate with the staff of the properties we service so they can communicate with their customers as to what they can expect from our service.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 5 people found this helpful  

    RealPage needs to get out of its own way if it wants to get out of its rut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Department in Carrollton, TX
    Current Employee - IT Department in Carrollton, TX

    I have been working at RealPage full-time (more than 3 years)

    Pros

    Good people to work with and a lot of opportunities to work with new technologies if you know how to pitch it.

    Cons

    Extremely top heavy management. The business seems to solve problems in the app by throwing hardware at the problem, rather than fixing software related issues. Lack of organic growth from a saturated market leads to low stock price and no bonuses.

    Advice to ManagementAdvice

    Stop being so short sighted and focus on what is going to make the company successful. A top heavy management environments where there's too many chiefs and not enough indians is not helping. The app is long overdue for a software refresh and it's holding back the company from truly growing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Mixed review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at RealPage full-time (more than 3 years)

    Pros

    Solid pay, good working environment. The company offers a good product. It has industry wide name recognition. Despite the Cons below, this can be a good company to work for, they have a lot of different departments each trying to satisfy a niche in the apartment industry, so if you work there and don't like your particular department make a lateral move; like any place they have good and bad managers.

    Cons

    Sales team members are not treated evenly. Some sales teams are run very well, but others made no sense. Some reps getting multiple territories with so much business they could not handle the load, while other reps on the same team struggled with a bone dry territory. Intense focus on certain markets and territories and sales clicks. If a client is in a less desirable market they can expect little customer support. Too much focus on the sale and not enough on the service. Disorganized management. Too many shifts in directions. At times felt very unappreciated.

    Advice to ManagementAdvice

    None. They wouldn't listen.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Great company from the outside but once hired be prepared for a reality check

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Carrollton, TX
    Former Employee - Anonymous Employee in Carrollton, TX

    I worked at RealPage full-time (more than an year)

    Pros

    From what I was told about the company from people that had been there since the early days, everything was great! Many had been promoted and were enjoying the benefit of getting in on the ground floor.

    Cons

    The good days are over. RP sells a cloud based solution in a very competitive environment. They have captured near 40% of the market with their rival having the other 40-50% leaving very little room for growth and still many players in the market. Many managers were hired from the outside and do not understand the solution themselves but expect greatness from accounts that have been worked by many sales people leaving clients confused and looking for a new solution. Promotions are made without merit and bending of the rules is common place.

    Advice to ManagementAdvice

    Quit hiring new sales people and let the people within the company that know the solutions be more involved. Stop focusing on numbers, start focusing on clients and improving their experience. The UI is old and outdated. Improve quality control when new solutions roll out and take a more proactive approach to fixing bugs and setup issues. Training is a joke. What you sell is very complicated, too fully understand all its pieces you must give people time and not dump it all on them at once.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Consultant in Carrollton, TX
    Current Employee - Implementation Consultant in Carrollton, TX

    I have been working at RealPage full-time (more than 3 years)

    Pros

    Excellent products, services, and strong industry-dominating potential

    Cons

    Acquisitions come with disorganization, disconnect across departments, lack of communication when it comes to things that matter.

    Advice to ManagementAdvice

    Don't just listen to what your employees have to say, take action and create solutions that make sense.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Pockets of greatness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage full-time (more than an year)

    Pros

    There are some pockets of greatness in this company. Teams and leadership that are moving the company forward.

    Cons

    There seems to be an abundance of people playing for a team of one; not trying to solve the problems or move things forward, just blame other people.

    Advice to ManagementAdvice

    A few people with authority who don't focus on how to take action, but rather like to discuss with no outcome, can hold back the entire company.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Carrollton, TX
    Former Employee - Product Manager in Carrollton, TX

    I worked at RealPage full-time

    Pros

    Good people that work here

    Cons

    Sr mgmt need an adjustment

    Advice to ManagementAdvice

    You are behind your competition and they are gaining. Make necessary sr adjustments

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Terrible compensation plan for sales people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Carrollton, TX
    Current Employee - Sales Representative in Carrollton, TX

    I have been working at RealPage full-time (more than 3 years)

    Pros

    Nice people for the most part

    Cons

    Crowded work environment, bad comp plan, too much favoritism

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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