RealPage
2.9 of 5 153 reviews
www.realpage.com Carrollton, TX 1000 to 5000 Employees

RealPage Reviews

Updated Feb 27, 2014
All Employees Current Employees Only

2.9 153 reviews

                             

55% Approve of the CEO

RealPage CEO Stephen T. Winn

Stephen T. Winn

(100 ratings)

46% of employees recommend this company to a friend
30 Employee Reviews Back to all reviews
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1 person found this helpful  

Wake up!

Various (Former Employee)
Carrollton, TX

I worked at RealPage full-time for more than 5 years

ProsWhen I joined RealPage, there were opportunities for growth, there was an aggressiveness to competing in the market place, and there was the ability to innovate and make a difference. There are still groups within RealPage that are that way, but they seem to be a dying breed.

ConsRealPage has moved most of its development to India or the Philippines. They don't really innovate much anymore - they are mostly in maintenance mode. I've heard they are now an Agile shop and certainly engineering in the US has been significantly reorganized, but those I've talked to who still work there say it is window dressing, and nothing has really changed. Often, the people who are really good do not get promoted - they get sidelined. I guess it depends on the division/product.

Advice to Senior ManagementCompete! You may be big and public, but you are capable of falling. Hire some User Experience experts and aggressively synthesize your UI's - you have so many products but no continuity. Hire some BI experts and actually deliver a product already. Hire front-end experts and finally support all modern browsers. IE8 is not a modern browser. You were once a great company - start acting like one again or risk losing your largest clients. You're a lot worse off than you think...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Dysfunctional Company that has a couple pros but mostly cons

Developer II (Former Employee)
Carrollton, TX

I worked at RealPage full-time for more than 3 years

ProsCompetitive salaries, flexible hours in SOME departments (depending on your supervisor).

ConsNo opportunities to move up the ladder even something like from Dev 2 to Dev 3.

90% of new hires are coming from the Philippines. There is a high turnover rate of developers.

Developers in the US are forced to work early mornings and nights with the overseas people on a regular basis (anywhere from 2 days to 4 days a week is my experience).

There is little production support from operations, with many issues coming directly to developers from the customers. This is mixed, some products have more support than others.

WAY to much management, very top heavy company. This company really needs more developers and business analysts to support products.

Very little employee appreciation shown through any sort of perks. Gym membership ($25 dollar monthly value) is the biggest...

Technology being used is pretty old, Realpage needs to bite the bullet and rebuild many things from scratch.

This company acquires several companies a year rather than build products from scratch but integrates them poorly. What ends up happening is that each individual company ends up working in a vacuum doing whatever they were doing before. Every once in a while there is push to integrate this product or that product with another (usually because clients complain), but these rarely go anywhere because there is no will or leadership to make it happen.

Advice to Senior ManagementListen, and I mean REALLY listen AND implement employee suggestions. Get all senior developers from each team into a room and have them brainstorm ideas for integration their products and bringing more value to customers.

Developers REALLY enjoy this sort of thing and this might inspire some great technology because a developer who created an idea is a developer who will work hard to implement it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Dysfuntional

Vice President (Former Employee)
Carrollton, TX

I worked at RealPage full-time for more than 3 years

ProsDecent Pay, Good equity compensation structure.

ConsCEO changes direction frequently and rules with an iron first. Senior management team changes almost annually, Technology is outdated technology, products are stale, no investment in modernizing, too many acquisitions poorly integrated and envisioned.

Advice to Senior ManagementEmpower people to do their job, invest in getting out of 1999 web technology, make the products work better together. Stop buying revenue and focus on making what you have better so your sales reps can sell more of it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A solid paycheck and nice people, but no chance of bonus and low level culture.

Anonymous Employee (Former Employee)
San Francisco, CA

I worked at RealPage full-time for more than a year

ProsSolid paycheck and nice people.

ConsSF office run from Dallas, which has an overbearingly right wing/corporate bent. Not the culture people in SF are used to.

Advice to Senior ManagementLearn to listen to your employees when they speak and try to help them with career opportunities, not bury their applications inside your desk.

No, I would not recommend this company to a friend

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Not for those who are sensitive

Marketing Associate (Current Employee)

I have been working at RealPage full-time for more than 3 years

ProsPretty good pay, a chance to increase pay, and a good space in between calls

ConsTrainers and management are condescending towards those on the bottom

Advice to Senior ManagementKeep in touch with your trainers and managers. Sometimes their words can cross the line between being effective leaders to being workplace despots. It can really wear down those who can make the best of employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Crazy Land!

Anonymous Employee (Current Employee)
Carrollton, TX

I have been working at RealPage full-time

ProsThe offices are close to lunch spots and reasonable housing options. They do offer benefits after 30 days but they are below par compared to other employer options within the DFW area.

ConsVast majority of staff are inconsequential to any decision making capability within the company as everything must go through the CEO, literally. This results in mediocrity as the norm and little to no engagement from the staff because they feel there is no value add based on their knowledge and/or decision making capability. The company is able to attract talent at the Manager level and below although above the Manager level it is difficult due to zero autonomy. Turnover at the VP level and above is high as their skills are under utilized primarily because of the control freak CEO.

Advice to Senior ManagementDon't hire individuals and give them an Executive title if your not willing to provide them with the level of autonomy and benefits that is normally accompanied with a role at that level in vast majority of other public companies. Shaking my head...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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worst company ever was glad when i found something else

Anonymous Employee (Former Employee)

I worked at RealPage full-time for more than 3 years

ProsThere are quite a few great shopping and eating places located near by, lots of living areas around the facility

Consdo not care about employees, tend to move managers around too much. The vip's bounce from one position to another when one mistake is made

Advice to Senior Managementstop being so eager to let people go and try to train employees properly

No, I would not recommend this company to a friend

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Started off strong, then went south and never got better

IT (Former Employee)
Carrollton, TX

I worked at RealPage full-time for more than 5 years

ProsEmployees worked well with each other. Always helpful and team oriented.
Some managers use to care about their employees and balanced the business needs well.
Use to be lots of opportunity for improvements, allowing several chances to be noticed for quality work. Still some of that going on today but at a fraction of the past.
Upper management use to keep everyone in the loop at appropriate levels.
Managers, no longer in the company, covered my back and I theirs when it mattered most.

ConsI'm not angry, just dissapointed & passionate about my time here.

1. Execs & Upper Management are completely disconnected from the trenches and share little to no directional knowledge with employees.
2. My Executive had a rinse repeat attitude in fixing our departments growth needs by limiting or cutting off any meaningful internal promotions. This executive instead hires an upper manager to bring in his staff, pay them all 30%-50% more, and then leave it to us to train them. This same process repeated more than once, resulting in the existing staff feeling outright depressed about their dead end jobs. We often joked, if you wanted to get compensation closer to the new hires or to be appreciated more, just quit and come back later for more money.
3. In the last couple of years, most of the "Go To" people have left the company. With no succession planning of their replacements, back fills are often left to fend for themselves and muddle through, best they can.
4. Get it done now, rush decisions, handed down with little or no warning and no clear explanation why.
5. Upper Managers running teams without any knowledge of the tools being used or systems their teams support, resulting in a "That sounds good. Lets do that" decision making.
6. Project Management was not driving effectively or given the inclusion to projects they should have run.
7. Promoting the most disgruntled employees just to quiet them down, resulting in stepford wife employees. Keep taking your pills and be happy! :)
8. Good managers left in waves due to no empowerment, broken promises on bonuses & slashed budgets. All when we are meeting number goals. My last quarterly bonus was so low, it helped me decide to leave.
9. Facilities were not maintained well. Broken restrooms, sinks staying clogged and employees brought their own coffee, as the company coffee was not good and then upgraded to folgers for a time. Exec's had company issued Kurig machines and all the K-Cups they wanted.
10. Consistently told i was a top performer and consistently paid under market by high double digits. Exec told me we are trying hard to get your pay in range and then i would watch yahoo finance as the guy cashes out $300k in stock options, in a single day.
11. In less than a year, my department changed hands so many times my temp manager asked who i worked for? I politely responded, "I'm working for you, but i'm not %100 sure on that sir." - btw, he left it up to me to find out and fill him in once i knew.
12. In the few months before resigning my position, I was physically ill every day. Constantly not knowing the future and so many changes being made, with no inclusion in the process, made this job very difficult to continue.

Advice to Senior ManagementDon't ask your employees to voice their opinions, if you aren't willing to listen and take measurable action.

Spend more money on your valued employees and less time trying to figure out how to cut the spending down. Wake up and fight for people!

At least monthly, make sure all levels have directional knowledge and clear meaningful goals. Be transparent as possible!

Promote a proven leader to correct the problems. Quit hiring "departments in a box" as your solution for staffing issues.

I used to believe in the strength of this company and would love to feel this way again.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great coworkers but horrible management

Anonymous Employee (Current Employee)
Carrollton, TX

I have been working at RealPage full-time

ProsThe employees are great. Some of the best coworkers you could ask for. Most everyone goes above and beyond to do a superior job.

ConsManagement leaves a lot to be desired. They are two faced. They say what you want to hear but are only interested in looking out for themselves.

Advice to Senior ManagementStop trying to intimidate the employees because you feel threatened by them.

No, I would not recommend this company to a friend

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developer 2

Dev II (Current Employee)

I have been working at RealPage full-time for more than 3 years

ProsGood Medical, 401k Match, possible to move up into management

ConsLots of individual units that don't work together well. This is primarily because RP acquires several small companies a year and doesn't integrate them really well.

RP is also in the process of replacing the current workforce of developers, QA, BA's and so on with a new cheaper workforce in the philippines. Basically, when someone quits here, their work goes overseas and no one is rehired in the US. What's happening because of this is that there is a heavy management presence in the US corporate office but few actual workers in the US.

Most of the directors/vice presidents aren't former developers which doesn't work well as this is a software company.

Advice to Senior ManagementSheer of the director level of the company and add more project managers who are actual developers in their place. Stop hiring overseas, because this is causing resentment here. I'm having to work my regular 9-6 plus once or twice a week get online at 9-10 pm to work with people over there.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at RealPage reviews and ratings — including employee satisfaction and approval rating for RealPage CEO Stephen T. Winn. All 30 reviews posted anonymously by RealPage employees.