RealPage Reviews

Updated June 30, 2015
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RealPage CEO Stephen T. Winn
Stephen T. Winn
27 Ratings

Pros
  • Decent work/life balance but it all depends on your manager and group (in 9 reviews)

  • Cool Office location, great people to be around (in 14 reviews)

Cons
  • Since they send the jobs to India anyway, they will be able to claim that their have an excellent work life balance (in 10 reviews)

  • Upper management does not readily share information (in 11 reviews)

More Pros and Cons

62 Employee Reviews

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  1. Helpful (1)

    Commissions are a headache!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Carrollton, TX
    Current Employee - Sales Representative in Carrollton, TX

    I have been working at RealPage full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Talented people, superior products, good organizational culture

    Cons

    Lack of internal communication. Processes make about as much sense as a dog chasing its own tail. BIG hassle getting paid commissions. No transparency into how commissions are calculated and then good luck on actually receiving it on-time. That's if you ever get paid it at all.

    Advice to Management

    Pay your talent! Take care of your people!


  2. Training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carrollton, TX
    Former Employee - Anonymous Employee in Carrollton, TX

    I worked at RealPage full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The training is not bad, it is very fast paced. the pay isn't bad either.

    Cons

    One of the trainers didn't want to work with me. Not a good job if you have any type learning disabilities.

    Advice to Management

    Instead of whispering in front of the class, going to a private area would probably be better. me and my classmates felt like we were being treated like children. I was fired on the last day of training when I was told I still had a chance to correct my errors.


  3. Helpful (3)

    Just a place to work until something better comes along

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Carrollton, TX
    Current Employee - Account Representative in Carrollton, TX

    I have been working at RealPage

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Realpage is a great steppingstone into SaaS sales however that being said, if you're not experienced in sales, don't count on much training here. They have a Boot Camp for new hires but it really does nothing to sharpen one's selling skills. I have received 2 promotions in 3 years so there is room to move up. Salaries are inline with the industry. Company does award stock once you're an AR3 or higher. Industry leader for their vertical they serve. If one is not the best fit in a certain department, the company does try and find a place elsewhere in the company. Company is flexible with working remote.

    Cons

    Commissions. There are many manual processes in the calculating of commissions which often leads to errors. It is not uncommon to wait months to be paid, if you're paid at all. Part of it is the nature of the bundled solutions we sell as well as our clients portfolios, however, many times deals just fall through the cracks. Errors can also involve on deals being mis-classified. To make matters worse, the visibility into reconciling commissions is very murky and complicated.

    To add to commissions, historically only 10% of the sales team hits quota annually. Only about 40-50% finish 80% to quota. Quotas are not determined by opportunity, rather pay grade. An AR5 could have same accounts as an AR3 but with a 900k higher quota. Here's the problem, 60% of your variable income from your OTE is earned once you hit 80% and your quota.

    Communication is non-existent both internally and more importantly to our clients. Our clients pay a premium vs our competitors and while the products may be superior, our service sucks.

    It's a wait and see over the next 6 months whether or not I stay. New leadership has swept in fast and furious and is alienating both the sales team and our clients. He knows nothing about our industry, clients and the way that we have trained our clients to continue to buy more products over the years. I have never seen a more disengaged sales floor.

    RealPage Response

    Jun 29, 2015

    Thank you for your post. A couple of thoughts and there are some things in the works that I want to share and hopefully we can agree on. 1) Sales folks are rightfully so coin operated. I get that and ... More


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  5. Helpful (1)

    Lack of direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at RealPage full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Large product suite. Moving to a single location which offers amenities needed by the workforce even though the new location is in the absolute worst area for traffic.

    Cons

    Inconsistent direction, leadership changes constantly, seems like everyone's a vp, struggle between departments, lack of fixing the real problem, decisions have to be approved by executive leadership including replacement employees, doesn't listen to customers, has most of their support and back office positions overseas.

    Advice to Management

    Earn the trust of and trust those doing the work. Let's have all the vp and senior executives on the same page. Invest in making the product more reliable and get ride of the 60 priority schedule, you're a technology company for goodness sake!

    RealPage Response

    Jun 17, 2015

    Thank you for your post. I agree and support your advice. The execution of your advice is not lost on the leadership team and I can tell you it is something we all must strive to achieve every day. I ... More


  6. Helpful (1)

    Swimming in a sea of red tape

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SEO, SEM, SMO Executive Web Designer
    Former Employee - SEO, SEM, SMO Executive Web Designer

    I worked at RealPage full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co-workers and convenient location.

    Cons

    Management had no direction. Decisions made on a whim, not on logic. Company mired by red tape.

    Advice to Management

    Listen to your professional employees. Empower them to make decisions.

    RealPage Response

    Jun 3, 2015

    Thank you for your post. I appreciate the fact that you took the time to recognize your great coworkers. I don't think anyone would disagree with your advice. In fact it is spot on. I sincerely wish ... More


  7. Helpful (1)

    Salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage full-time (More than 8 years)

    Pros

    Work M-F with paid holidays.

    Cons

    The favoritism, is ridiculous. I personally have experienced sex discrimination and age discrimination with no assistance from HR.

    Advice to Management

    None at this time.

    RealPage Response

    May 27, 2015

    I know my HR team very well and they take these issues very seriously and they are not aware of any open issues such as this at this time. If this is problem has not been resolved please call myself ... More


  8. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at RealPage full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Internal team members are highly skilled and great to work with. The team members are use to adapting to the constant change in directions by management and that makes it easier to do your job.

    Cons

    Management is constantly changing. The overall directions is also constantly changing so it is hard to do your job.

    Advice to Management

    Stay the course once you pick a direction, help foster job environment that feels like you are a valued member not a cog that can be constantly replaced.

    RealPage Response

    May 19, 2015

    Thank you for your post. Our San Francisco office has been in some flux based on the determination of what business functions do we want to invest in and where does it make sense to do development ... More


  9. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst III
    Current Employee - Business Analyst III

    I have been working at RealPage

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    flexible schedules in some departments, nice building and location

    Cons

    below market salaries, technology is lacking, re-orgs almost every month, disorganization, politics

    Advice to Management

    get it together

    RealPage Response

    May 19, 2015

    I've given considerable thought to your comments pro and con. Lets take salaries first. Each year we do a wage analysis using the Radford Technology Survey, which is considered one of the leading ... More


  10. ok company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RealPage

    Negative Outlook
    Approves of CEO
    Negative Outlook
    Approves of CEO

    Pros

    the benefits are pretty great

    Cons

    disorganized, busy, you will sit for hours and hours

    Advice to Management

    Better organization and better managers.

    RealPage Response

    May 20, 2015

    I'm glad you like the benefits but what caught my attention in your post was the comment that you sit for hours and hours. If we have a function that is being underutilized, please reach out to your ... More


  11. Helpful (1)

    Account Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Carrollton, TX
    Former Employee - Account Representative in Carrollton, TX

    I worked at RealPage full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good culture, friendly people. They sure show you a good time, but that often leads to the culture and how social you are taking precedence over your abilities as an employee. Those that conform to their culture do the best and are rewarded for it.

    Cons

    Constant changes, and I mean CONSTANT. Acquisitions, change in product, branding, marketing there are so many changes in becomes confusing and leads to an inability to truly focus. For every change there is a meeting to report the changes. This is a major time waster, and makes you dread any changes be it good or bad.

    Advice to Management

    Spread the love, don't focus solely on top performers. Those that may be struggling would warrant and appreciate the opportunity for attention and training. Don't focus on those that are already performing at a high level. Sales people may be easy to come by, but you never know what you have in an employee if you don't give them a fair chance to thrive.

    RealPage Response

    May 27, 2015

    Thank you for your post. A couple of thoughts come to mind. We do recognize and reward our top performers especially in sales type roles. Most future job seekers are looking for that environment and ... More



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