Red Hat
3.9 of 5 257 reviews
www.redhat.com Raleigh, NC 5000+ Employees

Red Hat Reviews

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3.9 257 reviews

                             

95% Approve of the CEO

Red Hat President & CEO Jim Whitehurst

Jim Whitehurst

(176 ratings)

84% of employees recommend this company to a friend
17 Employee Reviews Back to all reviews
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7 people found this helpful  

Good people, good technology, bad compensation.

Sales Engineer (Former Employee)
Mountain View, CA

I worked at Red Hat full-time for less than a year

ProsThe open source culture is very nice as is the technology. Most everyone I worked with was good. Training was available both in classes and on the intranet. Remote work opportunities were good, with plenty of support provided for remote employees.

ConsAs an SE my commission was very poorly done, and completely unobtainable. It seed like they promised X to make it look like a great position, but really only intended to pay out 75% of that.

Advice to Senior ManagementFix your comp plans for SEs.

No, I would not recommend this company to a friend

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8 people found this helpful  

Very tactical sales management, company lacks vision and ability to expand revenue with other solutions

Sales Account Manager (Former Employee)

I worked at Red Hat full-time for more than 5 years

ProsRed Hat Enterprise Linux WAS a game changer
Has the building blocks - middleware, virtualization, lifecycle....

ConsQuota's go up on average 75% to 100% a year, 73% of company revenue comes from the operating system because there is no sales training (or deep dive competitive information on the sales portal) on the middleware stack and other solutions which would enable sales people to cross sell effectively and overachieve quota. Linux has become mature and this company needs to become more competitive with their other solutions. Management is inept - incredibly so. They are tactically focused on the weekly forecast call, lots of politics and there is an "old boys mentality" - if you're not one of the "boys" you have accounts taken away from you and the management simply doesn't support you when you need them. BTW - this is an engineering company - I've been in a meeting where an senior solutions architect stated in front of a room of sales guys that the sales guys are "slime that oozes from under rocks". I was with RH for quite a few years - these are not first impression observations

Advice to Senior ManagementDon't micromanage - get out of your tactical comfort zone and figure out how to support your sales guys so they can cross sell effectively and make lots of money for you, the company AND themselves. Change the attitude - it should NOT be an "all for one and one for one" company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Good company with a terrible IT department

Linux Systems Administrator (Current Employee)
Raleigh, NC

I have been working at Red Hat full-time for more than 5 years

ProsI believe the overall company is a good one and the environment seems to be positive outside of IT. I like the company's mission and how they seem to be executing on it.

ConsThe IT department in the company seems to be exclusively concerned with covering the ass of upper management. Even the simplest technical problems are solved with the addition of more process on an already overly burdened system. While I was there, the IT department was rife with blatant nepotism and conflicts of interest. Even those that prove that they are toxic for the company are simply moved to other areas of IT and not terminated. Worse, the process has been shown to cause outages, yet the answer is to add more process. Between this blind pursuit of process and the toxic working environment, I am glad to be out of there and would never recommend anyone work in Red Hat IT.

Advice to Senior ManagementReplace the CIO and all directors. Start from scratch and build an IT organization that can effectively benefit the company.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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5 people found this helpful  

Disaster in making

Manager (Current Employee)
Westford, MA

I have been working at Red Hat full-time for more than 3 years

ProsOpen source, still growing company, lots of opportunities, lots of offices, sex appeal in tech circles.

ConsRed Hat has grown too fast and is becoming too much of a big company. If you are about to be laid off from HP or AMD, you will find yourself at home at Red Hat -- which is trying to become like HP or AMD. Red Hat lost its spirit of a smaller counter-culture company, and it's trying to impose (top-down) processes for operational efficiency. The open source developers who are still employed are less and less connected to the corporate entity which is all about process formality.

Advice to Senior ManagementRed Hat can become AMD or HP in a few years, but look where those companies are today. Better to moderate the growth and upset the shareholders in the short term, rather than become a rigid corporation that Red Hat founders despised.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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4 people found this helpful  

Great on the outside, sour on the inside

Technical Support Engineer (Former Employee)
Raleigh, NC

I worked at Red Hat full-time for more than 5 years

ProsTechnical employees are some of the best out there.
Work is engaging.
Lots of perks to working there.

ConsSalary is dreadfully low.
Almost all of management are drones that seem to forget where they came from as soon as they step into the role.
The workload is enough for twice the number of employees they have.
They hire at a snail's pace, and people leave twice as fast.

Advice to Senior ManagementThere really isn't anything one could put here that would be effective. Most of management needs to be replaced.

No, I would not recommend this company to a friend

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4 people found this helpful  

No work life ballance; but a great growing company

Anonymous Employee (Current Employee)
Raleigh, NC

I have been working at Red Hat

ProsYou really are a part of something at Red Hat and everyone is very passionate about their work.

ConsThere is no work life ballance and the company is very understaffed. There is so much work to do and everyone works a ton of hours.

Advice to Senior ManagementShow some respect to the worker bees and get on board with more work life ballance.

No, I would not recommend this company to a friend

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4 people found this helpful  

Sounds Great Until You Meet Your Egomaniac Co-workers

User Experience (Current Employee)
Westford, MA

I have been working at Red Hat

ProsProbably the most outstanding positive I can say about Red Hat is its commitment to Open Source technologies. Many of the people that work here and are happy working here succeed because they believe passionately in the idea of Open Source. Even though the company makes its profit from community-developed software, it adds many resources to that development and actively works with the community to create a meritocracy of ideas.

It is also a place where you'll find some of the best minds in the business. Great engineers work here and you are in great company when developing products and planning releases.

Red Hat is an international company that really does its best to let that personality flavor operations. Currently there are more associates employed outside the US than in the US. This means there is a great deal of work on an international scale, which can be engaging and exciting.

ConsBecause Red Hat hires some of the best minds in engineering, the atmosphere is one of the most egotistical and entitled in the business. The tone is one of having too many chefs in the kitchen. Projects can take ages to move along because there are too many experts. Personalities are constantly in battle. People openly judge each other based on ridiculous standard such as what OS's they prefer or what hardware they use.

The company spent many years as an engineer-only workforce, so much of the interfaces that have been designed for the 'public' are antiquated, outdated and (frankly) embarrassing. While the company is trying very hard to engage the Enterprise-leaning public with their technology, opinions from non-engineers are sometimes sneered at, misunderstood, or not taken seriously. This is exemplified in the fact that software developers have been hired for lead management positions in the Usability side of Red Hat.

The on-boarding and entry process is very confusing. There is very little of the technical and HR support that one is usually used to when starting at a company. You're left on your own when you start, and if you have a busy manager, you're even more in the dark. It takes a solid 2-3 months to get the basic gist of what's going on at Red Hat, and by that time you're expected to know every product inside and out.

When basic concepts about products and services are discussed, there are multiple contradictory answers provided from every realm of the company. It gives the associate the sense that no one is really at the helm of the ship.

Senior management really does do well to be vocal and to be available to people in the company. The open source 'way' more or less demands that there is open communication. However, when it comes to individual managers, it's anybody's guess what you'll get stuck with. There is little 'management of the mangers' so you can end up in a dictator's ivory tower with hardly any support to help you feel supported.

Advice to Senior ManagementLeadership, while guiding the company well toward profits and secure market position, are risking losing their best workers because no one is helping them, no one is guiding them, and they're just left to feel inferior to the small, vocal minority of 'geniuses.' Some serious sensitivity training is needed amongst associates, with a heavy does of understanding toward new associates.

Keeping your suite of products so engineering-focused will not help the company grow. Look outside to the non-technical world who wants to take part in the Red Hat experience.

No, I would not recommend this company to a friend

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8 people found this helpful  

The advertising on the box says one thing, but when you open the box you will find something different inside.

Anonymous Employee (Current Employee)
Raleigh, NC

I have been working at Red Hat

ProsEasy/Laid back office climate.
A lack of formality and excessive rules.
Company has been growing throughout the recession & always has vacancies.
People here are generally positive.

ConsMuch of your experience & opinion of this company will depend on which part of Red Hat you work in as some parts can feel like you are working in any one of a million other non-special & so-so companies, while others are more like working in an evangelical church/cult (mostly in a positive way).

While the company likes to promote how different and progressive they are, sadly, they permit and suffer from all the same negative things that other companies do, such as:

Politics
Neopotism
Fiefdoms
Disconnection
Penny pinching

There is a annoyingly steady & largely pointless proliferation of slogans, project names, department names and job titles that will make your head spin and buzz if you work here.
Most don't make any sense or are very fancy & "new age" ways of saying those existing and well established functions.

Then there is a constant "air of change" which the compay beleives is good for their business, but the company doesn't understand the serious implications of constant change nor that while change, a lack of boundaries and a lack of structure is a good thing in certain departments (e.g. software dev), it is a complete disaster in others.

In addition, there are staff who still behave and function as if the company was being run out of a garage.
Red Hat is supposed to be a global compay but it hasn't really understood what this means, yet, nor properly reflected this in its systems, procedures, policies and attitudes.

There is a lot of disconnection between departments and groups and often, different groups of people are working on the same of similar areas or problems, oblivious to the efforts of others.
This leads to obvious wasted time, effort and money and which creates exasperation & a deflating effect on staff, often cumulatively.

The number of projects I have been part of and which are now gathering dust is depressing.

Red Hat is cheap and also, cheap when it doesn't need to be or where it doesn't makes sense to be.
But then it squanders lots of money on assinine consultations and ill thought out ideas, concepts and projects and which often forget or ignore basic and elemetary aspects, while the trendy and new ideas of X are given far too much weight.

Red Hat does not hire enough staff for their needs and so people are overworked and heavy demands are placed on their time. Ultimately, this leads to poor performance and people leaving.
I think the slogan "Penny wise and pound foolish" fits this company very, very well.

It pains me to write this honest review as the company has, at heart, well intentioned ideas, products and aims and the spirit/ethos of a lot of people here is refreshing & exhilarating.
They can become a great company if they play their game right, which at the moment they are not.

The free bagels donuts & snacks don't make up for a laundry list of shortcomings however, which the company has to resolve if it wants to go much further.

Advice to Senior ManagementMake the necessary decisions and provide funds to deal with the structural issues.
Kill the politics
Start compensating staff in line with your demands.
Improve health benefits

No, I would not recommend this company to a friend

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1 person found this helpful  

Great colleagues, Crappy HR

Anonymous Employee (Current Employee)
Raleigh, NC

I have been working at Red Hat

ProsInteresting work
Smart, dedicated colleagues
Solid products

ConsHR does not advocate for people--terrible benefits
Politics over accomplishment in promotions
Focused on culture rather than customers
Old timers afraid of growth and change
Roles not clearly defined

Advice to Senior ManagementGet someone new to head up HR

No, I would not recommend this company to a friend

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3 people found this helpful  

If you are passionate about Open Source, RH might be your place.

Marketing Manager (Former Employee)
Raleigh, NC

I worked at Red Hat

ProsIf you believe in Open Source, Red Hat is a great place for you. Most of the engineers are hard core open source idealists and they will argue with you all day long for it. Open source is a religion and a movement that many Red Hat employees hold true to their hearts and if you believe in open source, you will feel like you are fighting for a cause. In addition, Raleigh, NC is a great place to raise a family, with great infrastructure, good school, universities, hospitals and most southerners are friendly. You also have some other good employers in the area, such as IBM, Lenovo, Netsuite, SAS etc.

ConsA lot of internal politics and Open Source is seens as a religion within the organization that sometimes people lose sight of the business. For example, many insist on using Open Source technologies internally without actually thinking about the business requirements and how mature some of these open source technologies are at the expense of employee productivity. In addition, internal politics abound in this place. You see managers fighting all the time and silos within this relatively young company. Many of the managers make decisions based on what is best of themselves personally, rather than what is best for the company.

Advice to Senior ManagementGet rid of the unperforming fat that is just sitting there collecting paycheck.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Red Hat reviews and ratings — including employee satisfaction and approval rating for Red Hat CEO Jim Whitehurst. All 17 reviews posted anonymously by Red Hat employees.