Red Lobster Reviews

Updated September 13, 2014
Updated September 13, 2014
507 Reviews
3.4
507 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster President Kim Lopdrup
Kim Lopdrup
171 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 35 reviews)

  • friends for life, Benefits ,401K, opportunities for advancement (in 12 reviews)


Cons
  • If you want money you have to work long hours (in 24 reviews)

  • 4 table stations to ensure guests get what they want then 1 year later changing back to 3 table stations (in 13 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Terrible environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Maplewood, MN
    Former Employee - Server in Maplewood, MN

    I worked at Red Lobster part-time for more than 3 years

    Pros

    There isn't much good to say about it. Some SOME servers are nice. Only make good money a few times out of the year.

    Cons

    Management is disorganized, they have ego trips and change the rules to something every day. It's always a challenge to get someone to help you. I got fired for not telling my table about endless shrimp. When we aren't suppose to unless they ask or bring it up. They are a joke. You have endless shrimp to look forward to when everyone is over worked and under paid. The tips SUCK during endless shrimp, lots of ghetto people. The only time I made over or even near $200 in one shift was on Christmas eve.

    Advice to ManagementAdvice

    Good luck. You'll need it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    DO NOT WORK HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress, Hostess, Bartender  in  Bridgeport, CT
    Former Employee - Waitress, Hostess, Bartender in Bridgeport, CT

    I worked at Red Lobster full-time for more than 3 years

    Pros

    The best thing about working at RL was the people I had the pleasure working with. Food discounts!

    Cons

    Moving up takes ages! Managers would change clock in our clock out times to avoid going over labor hours! If you have lazy co workers be prepared to pick up their slack! My manager was just a jerk. Getting a meal break was always a hassle and any time someone complained to corporate about him he would have the employee write a statement to take back the complaints. These people are schemers and liars! I wont even eat there!
    ps.Endless shrimp is a nightmare!!

    Advice to ManagementAdvice

    Be honest with your emplyees!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Red Lobster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Orland Park, IL
    Former Employee - Hostess in Orland Park, IL

    I worked at Red Lobster full-time for more than a year

    Pros

    The only pros were meeting the guests

    Cons

    Dealing with the servers attitude EVERY night, Taking most of my tips, Unfair favoritism in the company

    Advice to ManagementAdvice

    No

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    TERRIBLE EXPERIENCE- Lubbock

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Lubbock, TX
    Former Employee - Server in Lubbock, TX

    I worked at Red Lobster part-time for less than a year

    Pros

    None. By far the worst place I have ever worked

    Cons

    No challenges I can think of. Relatively easy job despite dealing with obnoxious and snobby managers. The GM is sarcastic and rude. Made
    sexual remarks often. Made me feel extremely uncomfortable and unwelcome at work. An employee should not dread going to work because of awful employers.

    Advice to ManagementAdvice

    The GM needs to watch what he says to employees and customers. Has an awful personality to be a General Manager of a company. The rest of the managers are just as rude and all treat employees with little to no respect what so ever.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Discrimination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook  in  Jonesboro, AR
    Former Employee - Line Cook in Jonesboro, AR

    I worked at Red Lobster full-time for less than a year

    Pros

    None......The leadership is lacking and never around when you need them unless you are getting yelled at

    Cons

    No chain of command follow up, poor training

    Advice to ManagementAdvice

    Get new jobs

    Doesn't Recommend
    Negative Outlook
  7.  

    awful FOH manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  North Little Rock, AR
    Former Employee - Hostess in North Little Rock, AR

    I worked at Red Lobster part-time for less than a year

    Pros

    paid weekly was nice
    the GM and kitchen mananger were the best

    Cons

    the FOH manager was always rude and so was the head host, they loved getting others in trouble
    I had a family emergency and the FOH would not let me come back and has told potentional employers not to hire me

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Company doesn't care about you!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  McDonough, GA
    Former Employee - Server in McDonough, GA

    I worked at Red Lobster part-time for more than a year

    Pros

    Met some great people and networked a lot. Darden also had some good benefits like weekly pay and discount Sprint cell service.

    Cons

    No loyalty to good employees. When Darden wanted to change the game up from buss boys to service assistants many people were laid off and long time servers (including myself) were taken off the floor for three months to be an SA. My income was cut in half and I struggled to pay bills. I had been serving with them for over a year with little to no guest complaints.

    Advice to ManagementAdvice

    Have a heart and remember real people work for the company. Every decision affects people's lives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    No plan. No vision. No Strategy. No Future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  New York, NY
    Current Employee - General Manager in New York, NY

    I have been working at Red Lobster full-time for more than 10 years

    Pros

    Good base salary and benefits.

    Cons

    Director level and above are a clueless boys club.

    Advice to ManagementAdvice

    Eliminate RVPs and DOs. Run restaurants and not large scale organizations

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster full-time

    Pros

    great food, pretty busy and steady

    Cons

    horrible hourly, too many duties not involved with actual serving

    Doesn't Recommend
    Neutral Outlook
  11.  

    "Server"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - "Server"  in  Greenville, NC
    Former Employee - "Server" in Greenville, NC

    I worked at Red Lobster part-time for less than a year

    Pros

    NONE!!! They hire you for one position and then train you for something else.

    Cons

    I was hired as a server and was always a server assistant

    Advice to ManagementAdvice

    CLOSE THE DOORS

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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