Red Lobster Reviews

Updated August 26, 2015
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Red Lobster CEO Kim Lopdrup
Kim Lopdrup
30 Ratings

Pros
  • Flexible schedule, fun coworkers (in 33 reviews)

  • Flexible hours, easy to work during college (in 26 reviews)

Cons
  • If you want money you have to work long hours (in 28 reviews)

  • endless shrimp, terrible clientele and promos (in 12 reviews)

More Pros and Cons

123 Employee Reviews

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  1. Good company for managers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster full-time (More than 3 years)

    Pros

    Solid training and decent schedules as far as restaurant management goes.

    Cons

    Food quality has declined over the years. If your passionate about food and food quality, this probably isn't the place.


  2. Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lufkin, TX
    Former Employee - Anonymous Employee in Lufkin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with people has always been enjoyable.

    Cons

    Red Lobster did not treat their employees well.

    Advice to Management

    Happy servers make happy customers.


  3. Revolving door place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Downers Grove, IL
    Current Employee - Server in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Lobster part-time (More than a year)

    Pros

    You do get good experience. You can have the opportunity to make money.

    Cons

    Management changes way too much. The managers they bring in don't know what they are doing. Often schedule way too many servers. Often cut people way too soon. Just overall not a place you stay for very long.

    Advice to Management

    Comments by the guest can be just as important as survey comments. Learn to appreciate your staff. Don't just appreciate your "friends" because in the end your managers not our friends.


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  5. Beverage & Hospitality Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beverage & Hospitality Manager in Jacksonville, FL
    Former Employee - Beverage & Hospitality Manager in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Red Lobster (Less than a year)

    Pros

    Great MIT training, Competitive Salary and Benefits, Month in advance schedule, cultured team.

    Cons

    Seeing this is one of many super corporate restaurants, they gave more belief and understanding to the guests, then they did a competent manager. You had to feel like your job was on the line all the time when dealing with guests. Unrealistic expectations when it came to their systematic approach, our store would just fake the system in order to look like we completed it. Not really my kind of thing, I like to feel pride and accomplishment with my job, not a fake it approach.

    Advice to Management

    Simplify the system, its not all about creating a systematic approach. This is a very simple process, especially when you are production lining your plates, and using microwaves to cook a majority of your dishes. Establish a true Kitchen Management approach, where your not just putting your front managers behind the lines and expecting them to do everything. While they are neglecting the Guest's and their experience. Focus less on Labor and more about building Guest Loyalty.


  6. Helpful (1)

    Poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Minneapolis, MN
    Former Employee - Host in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Red Lobster part-time (Less than a year)

    Pros

    discount on food while working. Coworkers were fun to work with. Flexible scheduling, opportunity for advancement, fun work environment

    Cons

    poor management and communication to employees. Managers would pick and choose what employees they would show respect to. Stressful conditions depending on management

    Advice to Management

    be respectful to your employees, and don't go on power trips. Don't shed a blind eye on workers who have been with the company for longer, they tend to bend the rules


  7. No tip share

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster part-time

    Pros

    Coworkers are great. I miss the regulars that used to come in. Everyone worked great as a team so it was a fun place.

    Cons

    Downsides are that hosts didn't get tip share when we bust our butts as well. Guests were always rude because I didn't speak Spanish lol

    Advice to Management

    Start tip share for hosts and hire more hosts. And schedule more servers so people don't have to wait forever.


  8. eh

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good food, everyone seems friendly

    Cons

    management sucks, they are poorly organized and make poor decisions

    Advice to Management

    get better


  9. Awful

    Former Employee - Anonymous Employee in Chesterfield, VA
    Former Employee - Anonymous Employee in Chesterfield, VA

    I worked at Red Lobster full-time (Less than a year)

    Pros

    Terrible work place terrible food. Dirty kitchens and poor management poor wages and do not pay on experience or productivity

    Cons

    Management pays to what employees need based on life experince if you have kids they pay you more not because you work harder or faster but because they feel sorry for you not fair

    Advice to Management

    Be fair and appreciate your workers I have seen a lot of good workers leave because of the poor decisions and treaent of employees


  10. ehhh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prepared Foods Team Member in Paducah, KY
    Current Employee - Prepared Foods Team Member in Paducah, KY
    Doesn't Recommend

    I have been working at Red Lobster full-time (Less than a year)

    Pros

    Management compatible with situations and understandable.

    Cons

    Always need more hours and benefits are taken from pay check


  11. Horrible Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Bronx, NY
    Former Employee - Server in Bronx, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Red Lobster full-time (Less than a year)

    Pros

    Get to work 4 days a week sometimes. Provided you can do the job well, you can get good tips.

    Cons

    Low pay from the restaurant itself. About 50 dollars a week after taxes. Tips will make up the majority of your income. Management treat workers like animals. Overwork the workers. Double shifts three days in a row. No break for lunch. Favoritism was also very prevalent and as a result affects the section you receive in the restaurant. Some sections were better than others. Management did not respect employees. They would often talk about employees to their team members and shout at an employee in front of the entire staff. As a result, they had very high turn over rate. There was no respect. They also expected the servers to do a lot of work and they are hardly paying.

    Advice to Management

    Caring for employees is very important to any business. They should all be treated with respect.



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