Red Lobster

  www.redlobster.com
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Red Lobster Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.3 470 reviews

70% Approve of the CEO

Red Lobster President Kim Lopdrup

Kim Lopdrup

(156 ratings)

66% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away(in 35 reviews)

  • friends for life, Benefits ,401K, opportunities for advancement(in 12 reviews)


Cons
  • If you want money you have to work long hours(in 24 reviews)

  • 4 table stations to ensure guests get what they want then 1 year later changing back to 3 table stations(in 13 reviews)

70 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    After 2 years (as a bartender) heres what I have to say..

    Bartender (Former Employee) Woodbridge, NJ

    ProsHigh Volume, Fast Paced, as a server/bartender you are in control of the money you make. Higher check averages versus other Corporate Family restaurants. Offered employees a program when owned by Darden called "Darden Dimes" that financially helped their employees in case of emergencies. This restaurant will put you through the "gauntlet" so its a Pro as it prepares you for your next restaurant experience.

    ConsThe wait staff is responsible for too much labor. In addition to prepping biscuits for the guest(s) the server/bartender must prepare each salad at a salad bar inside the kitchen from scratch (side/lunch and dinner sizes). On a Friday night every person on the floor staff has dipped their dirty hands in your lettuce, tomatoes, cucumbers, onions, and croutons just to make 2-15 salads quick enough to do other duties and get to the next table. The management is subpar because they move around frequently ,whilst the good ones struggle to uphold the restaurant. Labor cost is number one priority. They will overstaff the schedule and make severe cuts on the wait staff and kitchen, in result the restaurant would crash during busy hours. Careered Servers/Bartenders with 10+ years invested in the company were given shorter hours and less days as they constantly hired new waves of employees.

    Advice to Senior ManagementPlease take care of your hourly employees, especially the long-term employees. They are your biggest asset and they deserve a level of seniority in their position. I was forced to find a new job while I was working there, when I used to love my job so much. You lost a strong player, maybe you should really figure out what your doing wrong.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    management was petty, growth opportunities non-existent

    Server (Current Employee) Elyria, OH

    Prosflexible hours for school and other associations. short hours

    Conspetty management, lack of hours, construction near property causing horrible guest counts, low tipping area

    Advice to Senior ManagementAllow people to have second jobs! don't threaten your employees and leave home problems at home.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    server

    Server (Former Employee)

    ProsAll the people I had the opportunity to work with, could easily switch shifts (if someone was willing to pick up) at the last minute without penalty.

    ConsManagement played favorites, got stuck with the same tables every shift, depending on availability you could be scheduled to close every shift

    Advice to Senior ManagementRotate the closing shifts among everyone on the team and switch up everyone's stations so they have the ability to earn a little bit more money

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • No Opinion of CEO

     

    Strict work environment

    Server (Former Employee) Plano, TX

    ProsEveryone that worked here was a family
    Easy to take time off due to large number of waitstaff

    ConsDue to clientele, pay was terrible 90% of the time
    Small three table sections
    Strict rules enforced, such as requirements for long introduction, explaining all menus, etc. This would always start a table off in a bad mood due to the length of this spiel that they did not want to hear
    High turnover rate

    Advice to Senior ManagementSome of the rules here were beyond strict and ridiculous. There was no leeway and many servers who had worked there for decades were getting fired over silly reasons. Many believed this was done to help shave off expenses such as their paid vacations, etc. This was not a fun place to work, and the serious work environment did not fit the restaurant. This is not a Michelin restaurant. It's RED LOBSTER. Maybe that's why the company isn't doing so well.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    15 years with company

    Grill Master (Current Employee) Columbus, OH

    Prosgood benefits for the industry. Pay can be good but it takes many years of back breaking work to get there.

    ConsThere is no room to advance. Where you get hired is where your stuck. Training does not happen, new menus start with no word from head office on what any of the new items are.

    Advice to Senior ManagementManagement need to treat there employees like assets, not unwanted children that are a burden. Quit paying fortune magazine to rate you as a top 100 best employer if your going to keep cutting hours and benefits.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    For high school students, no mobility

    Host (Former Employee) Cool Springs, TN

    Prosgood for high school students

    Consnot a real job, not good tips or management.

    Advice to Senior ManagementFind a better job. This one treats managers like slaves.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The abusive relationship is over!

    General Manager (Former Employee) Denver, CO

    ProsGood salary, nice benefits, that's it

    ConsHuge disconnect between upper mgmt and operations. All about labor controls and not what is right for the customer or employee. They do not walk the talk, fake upper mgmt

    Advice to Senior ManagementYour days are numbered anyway, you took a great brand and ruined it. Get in their and actually learn how to run the restaurants.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    A lot of work for not enough pay

    Server (Former Employee)

    ProsCamaraderie among servers and kitchen staff was great most of the time. Fun place to work with friends.

    ConsGuest expectations too high for the type of restaurant it is. Servers did not get tipped accordingly in most cases. Servers were responsible for many different things in the preparation of drinks, salads, meals and post and pre shift duties. These responsibilities were not worth the amount you made at the end of the day.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great for college students/second job.

    Expeditor (Former Employee) New York, NY

    ProsPay is decent, raises every 6 months. Coworkers are friendly. There is a discount on meals. There is lots of flexibilty. Able to make overtime

    ConsIt is hard to advance. Must do continuous doubles and clean until one or two in the morning. Expect to stay late if your replacement calls out.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Position

    Line/Prep Cook (Former Employee) El Paso, TX

    ProsIntense yet there was no sense of encouragement

    Consno hours to allow a person to make a decent living

    Advice to Senior Managementgive more hours

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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