Red Lobster

  www.redlobster.com
  www.redlobster.com

Red Lobster Reviews

Updated December 16, 2014
Updated December 16, 2014
587 Reviews
3.4
587 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster CEO Kim Lopdrup
Kim Lopdrup
201 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 33 reviews)

  • Flexible Hours, Pay Somewhat Relative to Work Ethic, Opportunity for Growth (in 26 reviews)


Cons
  • Sometimes you will have to work long hours, even if you'd rather not (in 28 reviews)

  • Endless Shrimp could be a little more organized (in 12 reviews)

More Highlights

189 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It's worth the money...sometimes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Johnson City, TN
    Current Employee - Server in Johnson City, TN

    I have been working at Red Lobster part-time (more than an year)

    Pros

    It's always busy for the most part. RL has went down in the past few years though. So their customer base consist of rednecks and ppl who don't know how to tip. So keep that in mind. You have to have at least 15 or more tables to make $100.

    Cons

    RL is too concerned about turning tables and making a profit. They aren't really concerned with their employees wants or needs. I find myself spending way to long in the kitchen and not enough time with the customers. They cut labor in the kitchen (salad maker and AC) and expect the server to make salads, AC food, run food, and provide excellent customer service. It's a little ridiculous at times.

    Advice to ManagementAdvice

    Stop cutting labor and take servers well being into consideration.

  2.  

    Good Company, Just Needs A Few Changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Atlanta, GA
    Former Employee - Server in Atlanta, GA

    I worked at Red Lobster full-time (more than an year)

    Pros

    Good Management. Food is good and Red Lobster has a bit of status above similar restuarants, meaning that customers tend to tip better.

    Cons

    The trays. I believe that you are literally asking for trouble if you have dinner trays that don't feature handles of some sort. They are slippery at times, and can be difficult to handle.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not a bad place to work. As far as a restaurant job goes, it could be a lot worse. I am speaking from experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    The biggest pro is that there is room for upward mobility as long as you have a good attitude and work hard.

    Cons

    The leadership varies, depending on the management. Some of my managers were excellent. Others, not so much.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Red Lobster can be a great experience for guests and crew.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hiring and Staffing MANAGER in Augusta, GA
    Former Employee - Hiring and Staffing MANAGER in Augusta, GA

    I worked at Red Lobster full-time (more than 10 years)

    Pros

    Great opportunity for promotion within company structure.

    Cons

    Work life balance is extreme challenging to maintain. The level of commitment necessary to achieve overall consistent success is overwhelming. Expect to work 16 hours a day, six days a week. If you are an over-achiever with a strong desire for success these hours will be necessary. Company Values are outstanding, on paper but not consistently maintained.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not the best experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Munster, IN
    Former Employee - Server in Munster, IN

    I worked at Red Lobster part-time (less than an year)

    Pros

    Benefits were good under Darden - although not sure what they are now that Red Lobster is no longer under Darden.

    Cons

    Differing management styles, Food running chaotic - many times food brought out during busy times by someone other than server and the orders were not checked for accuracy. Did not get hours promised, really only busy at certain times of the year. I would show up for my shift only to walk in and be asked if I'd like to go home - OR - too many servers were cut and then it would get busy. Restaurant seating area was expanded but kitchen was not so it was difficult to get salads, soups, biscuits, drinks - and it seemed we were always out of the necessities (crab crackers, small forks, soup spoons, biscuits, salad & dressings)

    Advice to ManagementAdvice

    Not sure what outlook is for company - I left just 2 days after Red Lobster was sold off by Darden.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Things Started Going Downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Trainer in Louisville, KY
    Former Employee - Server/Trainer in Louisville, KY

    I worked at Red Lobster full-time (more than an year)

    Pros

    Flexible Hours, Pay Somewhat Relative to Work Ethic, Opportunity for Growth

    Cons

    Over time the company started to care more about numbers instead of it's people. They even demoted servers to server assistants based on a generic personality test.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Slavery and smiles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Valley Stream, NY
    Former Employee - Server/Bartender in Valley Stream, NY

    I worked at Red Lobster full-time (more than 3 years)

    Pros

    Close relationship with coworkers, personal growth

    Cons

    Company tries to get as much labor as possible

    Advice to ManagementAdvice

    Do better

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Tucson, AZ
    Former Employee - Server in Tucson, AZ

    I worked at Red Lobster part-time (less than an year)

    Pros

    This job has it's typical clientele mainly the Caucasian elderly crowd. Now being in the restaurant business it is sadly very stereotypical with the ethnicity on tips. Being this is the main crowd you will make decent money for the amount of time you are there. Offer insurance for non FT workers but it's not very good. Short hours.
    25% off of ALL Darden Restaurants.
    They are very thorough with money and book keeping when you do your check out in the restaurant.
    They have a job for everything bussers, alley coordinaters, silverware rollers, bakers. It all helps when you serve.
    Kitchen is fairly good at getting things out on time and correctly.

    Cons

    Too short of hours given especially with new people. They hire on newbies then kick them to the curb on the scheduling as if they don't have bills to pay for and you have to beg for shifts from others.
    Managers at several locations I've met are all pretty bitter and down right mean to employees in the kitchens.
    They don't hire full time because of the insurance and benefit purposes. Insurance offered is okay.
    Short hours and seniority is a very big thing there.
    Very stressful environment, and I found that the managers were not willing to help a whole lot, the work system there just all together is not best because it's every man for himself.
    Write ups are all too easy to get. If you lose your money on your shift or someone steals it, that's an automatic fire.
    MAKING YOUR OWN SALADS IS SO AWFUL!! AND SO TIME CONSUMING

    Advice to ManagementAdvice

    Stop basing everything off of seniority. Your company will never grow if you only allow people who have been there for 30 years to take all the hours, get all the best sections, and reap all the benefits. If you make new people feel as if they have no voice or that they don't matter, you will have the same old tired face at Red Lobster company wise and literally.

    Doesn't Recommend
    No opinion of CEO
  10.  

    working with people who care only about the dollar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Southgate, MI
    Former Employee - Line Cook in Southgate, MI

    I worked at Red Lobster full-time (more than 8 years)

    Pros

    good pay, fast paced environment. lots to do so the day passes quickly room for advancement, long hours and you will seat off any unwanted weight if you work in the crazy hot kitchen

    Cons

    understaffed.. They only play the numbers game stopped worrying about the experience both guest and employee. Benefits are a joke. Company is changing alot possibly going out of busisness

    Advice to ManagementAdvice

    grow some balls and make some decisions on your own stop waiting to be micromanaged

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Sucked no money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Pros

    location, the clientele was friendly

    Cons

    slow, to no business, never made much of anything

    Advice to ManagementAdvice

    close down!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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