Red Lobster

  www.redlobster.com
  www.redlobster.com

Red Lobster Reviews

Updated November 24, 2014
Updated November 24, 2014
562 Reviews
3.4
562 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster President Kim Lopdrup
Kim Lopdrup
188 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 33 reviews)

  • Flexible Hours, Pay Somewhat Relative to Work Ethic, Opportunity for Growth (in 26 reviews)


Cons
  • Sometimes you will have to work long hours, even if you'd rather not (in 28 reviews)

  • Endless Shrimp could be a little more organized (in 12 reviews)

More Highlights

182 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Clean, fresh, and high-quality, but stiff and standardized

    • Work/Life Balance
    • Senior Management
    Former Employee - Server in Greeley, CO
    Former Employee - Server in Greeley, CO

    I worked at Red Lobster full-time (less than an year)

    Pros

    Great management, impeccable food standards, very clean work kitchen and dining area, great seafood knowledge training, everything is very regulated and standardized.

    Cons

    STRICT dress code, strict food presentation and food recommendation requirements, fast paced environment, customers and management expect a lot (perfection) from you, and server's sections are very small.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster full-time

    Pros

    Perks, promotions and the food is great

    Cons

    Time off, work life balance, management

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Best job I've had yet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Lexington-Fayette, KY
    Current Employee - Server in Lexington-Fayette, KY

    I have been working at Red Lobster part-time (less than an year)

    Pros

    Great money and great atmosphere. Some people I work with have been with the company for 10-37 years, which says a lot. The money is good as a server & I am in college so it makes living a little easier.

    Cons

    Some rules can limit you're full experience. Management can seem uncaring at times.

    Advice to ManagementAdvice

    Make it easier to climb corporate ladder.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great place if you're a pro at your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host/Hostess
    Current Employee - Host/Hostess

    I have been working at Red Lobster part-time (more than 3 years)

    Pros

    -Great discount
    -ok benefits, not major medical
    -lots of hours
    -extremely flexible
    -3 out of 4 great managers
    -fun atmosphere

    Cons

    -What I have noticed is if you are not a pro at your job you will not get a majority of the shifts. As a host I get 30+ hours while some get 10 because I can run the host stand by myself, instead of having 2 hosts on. They save labor.
    -stop with the constant talk about labor! We get it.
    -more stringent policies when hiring. I can tell who will make it, and who won't. Why can't management?
    -pay is unleveled. The longest hired host there makes less than a new hire. It's really embarressing.

    Advice to ManagementAdvice

    Give new hires minimum wage for their first 30 days then bump them up to what they deserve. Also pay your current hosts more than what you give new hires.

    No opinion of CEO
  6.  

    Wonderful employer, Needs to do a better job of planning for rush periods

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waiter in Rome, GA
    Former Employee - Server/Waiter in Rome, GA

    I worked at Red Lobster full-time (less than an year)

    Pros

    Flexible hours, good pay through tips, insurance

    Cons

    Often necessary to take more tables then the company officially allows for when understaffed

    Advice to ManagementAdvice

    I understand that the company has to follow charts for based off of sales for different time periods and dates (holidays etc..) however it is often overwhelming on servers which causes rules to be bent to ensure customer satisfaction.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Red Lobster is a great place to work for those in need of fast cash and flexibility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Alpharetta, GA
    Current Employee - Server in Alpharetta, GA

    I have been working at Red Lobster part-time (more than 5 years)

    Pros

    Red Lobster has been a great experience for me and is extremely flexible with the work schedule.

    Cons

    People don't know how to tip, the hours can be long some days, but the money at the end of the night can be both rewarding or disappointing it sucks not really knowing how much your going to make.

    Advice to ManagementAdvice

    Get rid of the four course feast.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Red lobster review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    Friendly , welcoming enviornment . Very simple job .

    Cons

    Management was a bit disorganized and it took a long time to grow within the company

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great place to work at if you put in the effort. Hours and wages are performance driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager In Training in Lexington-Fayette, KY
    Current Employee - Manager In Training in Lexington-Fayette, KY

    I have been working at Red Lobster full-time (more than an year)

    Pros

    Better pay than minimum wage
    flexible schedule

    Cons

    The schedule changes very often
    managers play favorites. They call them top performers

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great team leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in North Miami, FL
    Current Employee - Line Cook in North Miami, FL

    I have been working at Red Lobster full-time (more than 3 years)

    Pros

    Meal discount and staff is overall friendly.

    Cons

    Stress, scheduling conflicts with management.

    Advice to ManagementAdvice

    Communication.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great way to get your feet wet!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staffing and Training Manager in Brownsville, TX
    Former Employee - Staffing and Training Manager in Brownsville, TX

    I worked at Red Lobster full-time (more than an year)

    Pros

    I worked when Red Lobster was a part of Darden. Matched 401k, tuition reimbursement, and fair salary. Bonuses are given quarterly and are based on sales, Guest count growth, and other factors. Great management team and a great way to meet new people.

    Cons

    If you enjoy weekends and nights off, this is not a career for you. Sometimes have to deal with some difficult guests that just want to get food for free and will have to give them their way.

    Recommends
    Neutral Outlook

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