Red Lobster Reviews

Updated September 6, 2014
Updated September 6, 2014
503 Reviews
3.4
503 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster President Kim Lopdrup
Kim Lopdrup
171 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 35 reviews)

  • friends for life, Benefits ,401K, opportunities for advancement (in 12 reviews)


Cons
  • If you want money you have to work long hours (in 24 reviews)

  • 4 table stations to ensure guests get what they want then 1 year later changing back to 3 table stations (in 13 reviews)

More Highlights

65 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company to work for, high emphasis on guest satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Pros

    Realistic expectations for sales and labor management targets. They really care about the guest experience and give you the tools to succeed.

    Cons

    Shaky future ahead in California. Some restaurants barely break even at the end of the year.

    Advice to ManagementAdvice

    Increase traffic while selling higher margin products. We need to stay competetive, not stuck in the past.

  2.  

    My favorite restaurant to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Alley Coordinator  in  Harrisburg, PA
    Current Employee - Alley Coordinator in Harrisburg, PA

    I have been working at Red Lobster part-time for more than a year

    Pros

    Great culture, good management and professional atmosphere

    Cons

    Getting cut before working a full shift is always disappointing.

    Advice to ManagementAdvice

    Keep bringing in better technology and uniforms

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A great place to work.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster

    Pros

    They have great management, a clean kitchen and dining room, and a great team to work with.

    Cons

    I have no cons to share.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great leadership, quality team, very flexible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Salt Lake City, UT
    Former Employee - Server in Salt Lake City, UT

    I worked at Red Lobster part-time for more than 3 years

    Pros

    Work schedule is very flexible

    Management is very fair and very direct in feedback and criticism

    Team environment is very friendly.

    Cons

    Experience varies by location

    Management has a tendency to always side with the clientele

    Company relies on tips to finance front-of-house staff

    Advice to ManagementAdvice

    Red Lobster was a fantastic experience while I worked to put myself through college. The management was very helpful, and frequently listened to my requests for time off to study or work on last-minute project details. As a server, the pay was quite nice for the amount of time put in, and the fellow staff members were happy and supportive. Red Lobster does a great job at balancing work and life.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Best Company You Could Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook  in  State College, PA
    Current Employee - Line Cook in State College, PA

    I have been working at Red Lobster part-time for less than a year

    Pros

    Semiannual raise opportunities
    Advancement opportunities
    Cross-training readily available
    High starting wage
    Wonderful people
    Great policies
    Clean restaurant
    Great food

    Cons

    The only con I have to mention is that whomever is assembling the meals from the line generally ends up having a lot of things thrown at them all at once. If the kitchen were set up in a straight line leading to the assembler, it would be much easier for other line members to contribute to their portion of the assembly of the meal.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    This was my first real job and it taught me hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expo  in  Bloomington, IN
    Former Employee - Expo in Bloomington, IN

    I worked at Red Lobster part-time for more than a year

    Pros

    Leadership skills gained, Trained others on how to properly plate a meal, helped with the serving of plates.

    Cons

    Late hours, I smelled like fish all the time, thats all.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    loved everything about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Phoenix, AZ
    Former Employee - Server in Phoenix, AZ

    I worked at Red Lobster part-time for less than a year

    Pros

    The discounts on the food are great

    Cons

    It gets crazy busy during lobster sales

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Red lobster review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Chesterfield, MO
    Current Employee - Hostess in Chesterfield, MO

    I have been working at Red Lobster part-time for less than a year

    Pros

    Everyone friendly, and fast yet hard-working, sincere

    Cons

    Knowing how to be fast on your feet and keeping up with the fast paced enviorment may be harder than u think

    Advice to ManagementAdvice

    Management is very professional and kind, and make you feel comfortable. They are also very thurrow, and I would just suggest they keep doing what they're doing! I have much respect for them without even knowing them that we'll, but I can already tell they use their higher up authority, and power for the better of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Dish washer

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Dishwasher  in  Columbus, OH
    Current Employee - Dishwasher in Columbus, OH

    I have been working at Red Lobster full-time

    Pros

    They treated me good. boss good to me let me take time off. Fed me we'll I ate many biscuits. Let me take brakes when I need to. Pay good was able to send money home.

    Cons

    Water is hot in the disher washer! Management need to speak my language. Sometime they make me wash my hands when I did not want too

  11.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Tifton, GA
    Current Employee - Server in Tifton, GA

    I have been working at Red Lobster part-time for more than a year

    Pros

    Great staff, great atmosphere, a great company to work for, and you can advance to management quickly.

    Cons

    There are certain times if the year when we are slow, which means less money for the servers.

    Advice to ManagementAdvice

    The management staff is great! I don't have any complaints!

    Recommends
    Positive Outlook
    No opinion of CEO

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