Red Robin

www.redrobin.com

Red Robin Reviews

Updated January 29, 2015
Updated January 29, 2015
434 Reviews
3.0
434 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
146 Ratings

Review Highlights

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • Great Management, Flexible hours, time well spent(Not alot of time doing sidework) (in 13 reviews)


Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Highlights

70 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Manager
    Former Employee - Kitchen Manager

    I worked at Red Robin full-time (more than 5 years)

    Pros

    I wish I could but I really can't think of any. Red Robin just wasn't a friendly environment and the hours were horrendous.

    Cons

    I worked there for five years and I can't think of anything good to say. My recommendation would be to stay as far away as possible.

    Advice to ManagementAdvice

    I'll pray for you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    The company has changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time

    Pros

    Usually a great cast of hard working team members in any given restaurant. Culture still stands to a certain degree. Good support through HR, payroll, IT, and similar systems.

    Cons

    Used to be better for managers. Unrealistic goals are set for labor and daily/weekly tasks for managers. What used to be a ten hour day (sometimes a little longer or shorter) is now at least an hour or two longer. Bonus program is almost unreachable and not great. Culture that used to be very strong company wide and admirable is diminishing rapidly. Sad to say it is no longer an enjoyable place to work. Long time managers are not getting raises that keep up with market so their biggest assets in that department are not being taken care of. Profit is good but can't be the only driver in a company or they will eventually hit a plateau and lower as they start to drop off in talent.

    Advice to ManagementAdvice

    Red Robin is probably better employment than many other organizations but it is becoming more stressful, less fun, more micro managed, and requires longer hours. It might be a step up for you but it is not a great place to work.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    Red Robin life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at Red Robin

    Pros

    The bonds that are built with the guest and team members

    Cons

    Hours development quality of life

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Easy place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Neshaminy, PA
    Former Employee - Server in Neshaminy, PA

    I worked at Red Robin part-time (more than 3 years)

    Pros

    easy job, flexible with schedule, friendly atmosphere, good place to start a serving job, they will hire you even if you have no experience.

    Cons

    terrible management, mainly hired good looking girls, more concerned with what employees were doing then how the restaurant was.

    Advice to ManagementAdvice

    maybe it would be a better place to work if the general manager wasn't focused on harassing all of the female employees and trying to sleep with them all of the time.

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    They dont care about their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser in Monona, WI
    Former Employee - Busser in Monona, WI

    I worked at Red Robin part-time (less than a year)

    Pros

    Lively atmosphere
    Free lunch
    Had some friendly coworkers
    Management are good at acknowledging your hard work

    Cons

    Super busy restaurant drives management to care less about their employees

    A lot to clean up after (things can get really gross)

    Wages are nothing

    Cheesey football fan culture (for those not into football)

    Advice to ManagementAdvice

    Remember to put employee saftey first. Treat them the way they deserve to be treated and they will be extra motivated to do more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Should be called Ghetto Robin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Davenport, IA
    Current Employee - Hostess in Davenport, IA

    I have been working at Red Robin part-time (less than a year)

    Pros

    The people you work with are nice & the free meals during training. If it wasn't for the ppl It would suck even more to be there. But I am quitting.

    Cons

    Everything else. Very unorganized & they don't really care how you feel about anything. Hours are so horrible. My first week of training I worked 4 days in a row, next week I didn't work at all & had to wait a whole other week to get paid (that's 3 weeks) they told me I was getting paid 9.25 my first day on the job I was told it was 7.25 while in training & they didn't know how long training would be. It really just frustrated me. Every day I had something negative to say. Not worth it for me. Red robin is almost 30 mins away from my house & I have a daughter. They are so not worth it. My interview they even told me they make the pay high to keep ppl from leaving.. I see now it's not the pay, it's the unorganized management. I am a Hospo (hostess)

    Advice to ManagementAdvice

    Do you job & stop being a-holes. Care about your employees and stop robbing them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good place to eat --Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Portland, OR
    Former Employee - Hostess in Portland, OR

    I worked at Red Robin part-time (less than a year)

    Pros

    Found it easy to get hired. They have many locations. Busy atmosphere.

    Cons

    They will send you home at the beginning of your shift for various reasons like if it's not busy enough or if you don't wear a belt with your "uniform" -- this is awful if you travel far or need the hours. They only give you a small discount on food unless you have a full time job working in the back of the house; other companies I've worked for offer free food for all employees. Of course shifts are based on seniority so new people end up with really short and non desirable shifts. You have to study a lot to learn the menus and drink specials (even if you're not a server) and at my store they pop quizzed often including stuff from food handler's learning. They give you a Red Robin card for your pay, they don't deposit it in your bank or give you a check. Most of the coworkers seemed too stressed or too busy to be friendly. I was forced to wear the Red Robin bird mascot suit...the person who wears that is supposed to get paid more than minimum wage but they told me they were just training me in it--either way no one told me that was part of my job description when I got hired.

    Advice to ManagementAdvice

    Train managers better--some of them have no people skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    It's food service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin

    Pros

    The people were fun to work with and the free/discounted meal was nice. Flexible scheduling and the work was pretty easy for a restaurant

    Cons

    Very high turnover for managers and not enough holding people accountable. Benefits were slowing reduced and taken away over the years. Very disrespectful and hostile environment at t imes

  10. 1 person found this helpful  

    Not the best experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at Red Robin part-time (less than a year)

    Pros

    Career advances within the restaurant are good, as well as the discounts and some of the employees.

    Cons

    At the Red Robin I work at, the majority of the servers were quite rude and disrespectful. The hours were always horrible and I was repeatedly scheduled outside of my availability. The management was horrible. If I made a mistake one would make snide comments about how I wasn't smart. I felt like the work I did wasn't appreciated and that I wasn't paid enough to deal with what I had to.

    Advice to ManagementAdvice

    Don't treat your employees like dirt. Spend more days training new people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Broomfield, CO
    Former Employee - Food Server in Broomfield, CO

    I worked at Red Robin part-time (less than a year)

    Pros

    Easy money, busy on weekends, some managers were hard workers and decent people

    Cons

    Co-workers at the specific location I worked at, no set or followed rules or norms (I was told of multiple ways to do one thing while being trained, depending on who was training me. There seemed to be no set standard which got really frustrating really quickly). Also I hated the split shifts they had me on (go in from 11AM-2PM, leave and come back for a 5PM-10PM shift).

    Advice to ManagementAdvice

    Have some kind of guidelines and specific ways to do things (such as how hot tea is served, how to garnish the drinks and burgers) and make sure that they are taught and enforced.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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