Red Robin

www.redrobin.com

Red Robin Reviews

Updated January 29, 2015
Updated January 29, 2015
434 Reviews
3.0
434 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Robin CEO and Director Stephen E. (Steve) Carley
Stephen E. (Steve) Carley
146 Ratings

Review Highlights

Pros
  • Flexible schedule, lots of hours during busy season, opportunity for tips (in 23 reviews)

  • Great Management, Flexible hours, time well spent(Not alot of time doing sidework) (in 13 reviews)


Cons
  • All in all, I loved me job their for my team members and the Guests (in 12 reviews)

  • long hours and alot on lists to complete daily too much paperwork (in 11 reviews)

More Highlights

131 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Red Robin's Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Portland, OR
    Current Employee - Server in Portland, OR

    I have been working at Red Robin part-time (more than a year)

    Pros

    With a lot of hard work and a little luck, you can make ok money. Most of the people I've worked with at the three different locations are great people.

    Cons

    Rigidly enforced, corporate performance rubrics for low level employees that, while technically effective in measuring profit and (I suppose) public perception of the company, don't necessarily take into account the experience of the employees responsible for performing to the standards.

    Advice to ManagementAdvice

    Work on the turnover rates. I think FOH employees would be happier if there were fewer of them but they were all closer to full-time. Pay the kitchen employees more.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    fast pace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Wesley Chapel, FL
    Current Employee - Line Cook in Wesley Chapel, FL

    I have been working at Red Robin

    Pros

    ok benefits open door policy room for advancement

    Cons

    no over time managers come and go work you like a dog

    Advice to ManagementAdvice

    stability dont change management so often

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Energetic.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Server/Waiter
    Former Employee - Server/Waiter

    I worked at Red Robin

    Pros

    Great company. Very good at training the staff.

    Cons

    It was a new opening, location could have been in a different spot.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Sparks, NV
    Former Employee - Cashier in Sparks, NV

    I worked at Red Robin

    Pros

    Very happy, up beat, friendly management. Also you just wear black instead of a uniform which I thought was very cool

    Cons

    Cons are there are no tips for hosts and you are only making min wage. Not a lot of chance to make good money with 4 hr shifts

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Not the Opportunity I thought it was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Raleigh, NC
    Current Employee - Hostess in Raleigh, NC

    I have been working at Red Robin part-time (less than a year)

    Pros

    -Easy to get Hired
    -Friendly Staff
    -Hours to work, if you have the right ones available
    -Time off when asked for.

    Cons

    -Terrible Pay
    -Delayed advancement (if it happens at all)

    Advice to ManagementAdvice

    Please realize that people cannot rest at hostess positions and must make more to live.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Red Robin part-time (less than a year)

    Pros

    Fun coworkers, all ages of coworkers, pretty easy work and good with college scheduling

    Cons

    Management was lazy and didn't care about the staff. They hat when you work anywhere near 40 hours a week.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Not terrible but not great (Host)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host
    Current Employee - Host

    I have been working at Red Robin part-time (more than a year)

    Pros

    You start off at higher than minimum wage, so that's something. Your duties as a host are pretty minimal. Seat guests, quote wait times, take to-go orders, check and restock bathrooms, windex the front windows. Not difficult things to do, but that's also why the job is a little boring.

    Cons

    Boring on slow days, and sometimes boring during rushes even. No chance for a raise. The management team plays favorites since they're all about the same age as the servers and hosts. Servers and management treat support staff (hosts, bussers, dishwashers) poorly. It's clear that they don't think much of bussers. Prepare to be texted at all hours of the day and night, being asked to cover shifts. Asking for time off is easy but there's not really a guarantee you'll get it.

    Advice to ManagementAdvice

    Not sure.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    QUALITY OF LIFE-NONE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Robin full-time (more than 5 years)

    Pros

    car allowance, vacations and yearly conference

    Cons

    Never get to have enough staff or management as the company is focused on their bottom line and not the people. I have been with the company for 6 years and the culture, environment and care for the team has decreased over the years. Have asked to go to other locations and am always turned down because "we dont have anyone to fill your spot" well i have trained people but they do not fit the "image" and looking at the new managers that get hired they are rejects just trying to fill a spot vs being qualified.

    Advice to ManagementAdvice

    Spend time with your people and see what they need to be successful.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    It is ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in South Plainfield, NJ
    Current Employee - Line Cook in South Plainfield, NJ

    I have been working at Red Robin part-time (less than a year)

    Pros

    competitive pay and flexible hours

    Cons

    little training, not friendly co workers

    Advice to ManagementAdvice

    More training

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Dysfunctional family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Glen Allen, VA
    Current Employee - Server in Glen Allen, VA

    I have been working at Red Robin part-time (less than a year)

    Pros

    Decent scheduling, can make good money but you have to put in work, somewhat laid back work place, not really strict

    Cons

    unorganized management, lack of communication from the "bosses", more concerned with labor hours than actually making sure we aren't under staffed, training program could use some work and incentives wouldn't hurt.

    Advice to ManagementAdvice

    Listen to the people working for you we actually have good ideas, and talk to each other before hand so employees don't get mixed signals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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