Redbox

  www.redbox.com
  www.redbox.com

Redbox Reviews

Updated November 10, 2014
Updated November 10, 2014
116 Reviews
2.9
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Horak
14 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 15 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Upper management fails to follow through accessing machine failures and maintenance (in 9 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

71 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Overall very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Benefits are great, so is work/personal life balance. Excellent paid time off.

    Cons

    I often do not have enough work to do to get me to 40 hours per week so often cashing in time off on a normal check to fill in gaps.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Too much drama.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Benefits good. Paid time off good for senior tenured employees.

    Cons

    Drama by direct superior and superiors going up. Upper management fails to follow through accessing machine failures and maintenance. HR fails to take steps in ensuring field employees are treated fairly.

    Advice to ManagementAdvice

    Listen to from bottom side up. If someone quits stream the freaking hiring process, and back fill ASAP. Stop expecting teams to pick up slack for a vacant position. Provide certifications for FSR 2. Practice what you preach and hire from within on levels not just fsr1 to fsr 2. FSR 3 position needed to better train fsr 2 and travel to train others. Marketing department is a joke and key failure into branding our name in households in America.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    FSR 2 at redbox.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative II in Jacksonville, NC
    Current Employee - Field Service Representative II in Jacksonville, NC

    I have been working at Redbox full-time (more than 3 years)

    Pros

    pay is ok, good benefits. its a field job so you work by yourself.

    Cons

    low work life balance. they expect you to be available 8am- 8p 7 days a week. pay should be more with all that you have to do. there is no growth for advancement.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Was a great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior BI Developer in Oakbrook Terrace, IL
    Current Employee - Senior BI Developer in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Redbox was the most fun I have ever had at a job! Every day was a good time. The work was challenging but meaningful.

    Cons

    They had a great chance to get into streaming and compete with Netflix, but senior leadership made a mess of things.

    Advice to ManagementAdvice

    The best thing management could do is sell the company to someone that will take proper care of it. Outerwall made a real mess of things.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSR1
    Current Employee - FSR1

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Work basically when you want. Easy job. If you love watching movies it's cool. Great team. Never a dull day. You never sit in one place for long

    Cons

    Use your own car.
    I think the pay could be a little more considering all the extra tasks they have use do. Corporate doesn't give a lot of notice on projects. So no time for planning

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Really great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative I in Wichita, KS
    Current Employee - Field Service Representative I in Wichita, KS

    I have been working at Redbox full-time (more than an year)

    Pros

    Flexibility. Great benefits and charitable organization.

    Cons

    Experiencing growing pains, which has caused a lot of the great things about this company to be strangled.

    Advice to ManagementAdvice

    Happy employees make you money!

    Recommends
    Approves of CEO
  8.  

    great experience and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser in Baton Rouge, LA
    Current Employee - Merchandiser in Baton Rouge, LA

    I have been working at Redbox full-time (more than an year)

    Pros

    Great company to work for

    Cons

    use own vehicle, wear and tear. long hours.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Oakbrook Terrace, IL
    Current Employee - Regional Manager in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Good Benefits, Good people who care about you and the job. Flex hours. Casual environment.

    Cons

    Long hours/ travel. Business outlook over the next 5 years is questionable without new lines being integrated to core operations.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great workplace if the team is right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Great place to work if the team chemistry is there. Open door policy between employees and management. Great place to earn some income.

    Cons

    Supervisors that do not connect with their team. It creates a volatile work environment. It also drops the morale of the team. Hectic, unpredictable schedule. More work for less money.

    Advice to ManagementAdvice

    Pay attention to your employees more. Some of them have great ideas. Also, field teams are getting stretched to their limits. Pay attention to supervisors whose numbers are too good to be true. They may be doing things to achieve the numbers but not following the company values.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Needs more direction from the top down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Relatively relaxed work environment with flexible work from home opportunities. Very good salaries and benefits for not being located in downtown Chicago.

    Cons

    Leadership often struggles with setting company direction. Some people that have been here for awhile are stuck in their ways and don't often give some new ideas a chance. Titles and positions in the company are often based on HR requirements and not always individual ability. Immense early success masked some of the inept management skills and now that it isn't as booming as it used to be, those issues are starting to become more noticeable.

    Advice to ManagementAdvice

    Good new ideas a chance and at least allow for some POC time. Don't just blow them off because of what someone said about them years ago.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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