Redbox

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Redbox Reviews

Updated Jun 14, 2014
All Employees Current Employees Only

3.0 104 reviews

25% Approve of the CEO

(no image)

Mark Horak

(8 ratings)

49% of employees recommend this company to a friend

Review Highlights

Pros
  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)

  • The company has good benefits, Expect the yearly bonus to go away next year (in 12 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • Some people that have been here for awhile are stuck in their ways and don't often give some new ideas a chance (in 4 reviews)

More Highlights
17 Employee Reviews Back to all reviews
Relevance Date Rating
in

     

    Great, now bad

    Anonymous Employee (Current Employee)

    ProsWhen I started: Excellent projects, smart people, great management who provided tools and gave support when needed

    ConsNow: no good projects and the smart people and great managers have left so no one to learn from

    Advice to Senior ManagementEither invest more or make cuts. Stop thinking.

    • Disapproves of CEO

     

    Political Corporate

    Director (Former Employee) Oakbrook Terrace, IL

    ProsPay, personal time off and benefits
    The people on your team are usually very good
    Most departments get along and cooperate to get the job done

    ConsThere is no 5 year plan. Outerwall will bleed Redbox dry of cash until the disc and this company are no longer profitable.
    Sr. Management is out to cover themselves politically and cash in their bonuses and stock grants.
    Doesn't matter how well you do your job. You meet objectives yet still run out politically.

    Advice to Senior ManagementLook in the mirror and be honest with people. There will continue to be high turnover as they churn people through to try and save an aging soon to be obsolete technology. And try and get some better movies. How many VP and Directors do you need to purchase and market these titles.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Was a great place to work...

    Anonymous Employee (Current Employee)

    ProsVery casual dress code, PTO policy, and benefits are good. Most co-workers are friendly and willing to help each other out.

    ConsExtremely low morale due to multiple rounds of recent lay offs/re-orgs and low bonus payouts. Increasing amount of people leaving the company with upper management not doing anything to address the issue. No solid direction from upper management who are also not in touch with lower levels of employees.

    Advice to Senior ManagementUpper management needs to figure out a direction for the company, boost morale, and find a way to reduce the rate of very talented people leaving the company every week.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Like being at high school

    Senior Financial Analyst (Current Employee) Oak Brook, IL

    ProsI got a pay check

    ConsI have never, ever worked at a place where people completely ignore you like you are invisible. The people are completely immature and very unprofessional.

    Advice to Senior ManagementBreak up the high school mentality and make your people act more professional or fire them and get more mature people.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Lot of avoidable changes going on.

    Anonymous Employee (Former Employee) Oakbrook Terrace, IL

    ProsRelaxed dress code. Good benefits.

    ConsNot a productive work environment.

    Advice to Senior ManagementGet a clue to what is going on from the actual workers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The Worst Company I ever worked for!!

    Anonymous Employee (Former Employee)

    ProsGetting to watch the movies for free.

    ConsEverything about the way this company is managed is awful!!

    Advice to Senior ManagementThe way you treat your employees is bad business.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Former FS1 "Horrible company and it will not be around longer then 3 more years"

    Field Service Representative I (Former Employee) Fishkill, NY

    ProsThe Pros was being on you own.

    ConsI have worked for the company for 5 years and let go which are in the guidelines of wrongful termination due to discrimination.

    The company truly and never will care of anyone on the Field Support level no matter what corporate pitches to employees. This is one of the worst Micro Management companies i have ever seen and the management in general especially Regional Supervisor and Regional Manager do not care about anything except metrics and cutting hours making you work more for less.

    Your always in fear of getting a harassing email from your Supervisor on how bad a job you doing and how you went 12 mins and 2 miles over what your allowed to drive despite having a log detailing reasons for everything.

    No personal Life.

    Have to store movies in home and they do not pay you for storage of their own property.

    Mileage reimbursement barely doesn't cover amount for gas or wear and tear on your car.

    Your guaranteed to buy a new car every year do to driving for this company.

    Managers are always out to cover themselves they will always blame everything on you.

    NY region is horrifically run by racist and degrading managers especially in the Hudson Valley region.

    You will never advance in this company no matter how will you do.

    Worse company to work for PERIOD.

    Advice to Senior ManagementReplace all managers that know how to manage. Meaning fire yourself.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Used to be great

    Field Support Representative (Current Employee) Bellevue, WA

    ProsThey got rid of all the pros. Not much good anymore.

    ConsTrust is gone. They micromanage everything. New CEO (of Outerwall - parent company of Redbox) values shareholders more than employees.

    Advice to Senior ManagementA company that does well takes care of their employees. Not just lip service. Actions speak louder than words. If your employees feel that they are being looked out for, then they will take pride in their company again. Employees that take pride in their company have the motivation to do well which reflects in the company.

    Honestly, what good do you think will come from discontinued bonuses. Reduced hourse, and reduced benefits.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Sr Manager

    Senior Manager (Current Employee) Oakbrook Terrace, IL

    ProsNothing good to say about higher level managers

    ConsThey cheat customers all customers daily

    Advice to Senior ManagementDo not treat customers an employees bad

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Place to work.

    FSR1 (Current Employee) Richmond, VA

    ProsFlexibility and great leadership and respect shown by our teams ROS. I love working for my supervisor and team members.

    ConsNone really. I LOVE IT!

    Advice to Senior ManagementGo with what we are letting you know out here in the field. My ROS works with us and so does the RM.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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