Redbox

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  www.redbox.com

Redbox Reviews

Updated November 6, 2014
Updated November 6, 2014
116 Reviews
2.9
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Horak
14 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 15 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Upper management fails to follow through accessing machine failures and maintenance (in 9 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place gone sour!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Ops Supervisor
    Former Employee - Regional Ops Supervisor

    I worked at Redbox full-time (more than 5 years)

    Pros

    in the beginning redbox was all about it's employees AND making money!

    Cons

    When the Co. went public the employees became "consumables"... micromanagement by people whom hadn't a clue what really happened where the rubber hit the road... policies began to change daily and we managing the field were expected to take ownership of things that made no sense and killed morale and productivity...

    Advice to ManagementAdvice

    It hard to give advise to folks whom aren't interested in listening..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great, now bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox

    Pros

    When I started: Excellent projects, smart people, great management who provided tools and gave support when needed

    Cons

    Now: no good projects and the smart people and great managers have left so no one to learn from

    Advice to ManagementAdvice

    Either invest more or make cuts. Stop thinking.

  3. 2 people found this helpful  

    Was a great place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Very casual dress code, PTO policy, and benefits are good. Most co-workers are friendly and willing to help each other out.

    Cons

    Extremely low morale due to multiple rounds of recent lay offs/re-orgs and low bonus payouts. Increasing amount of people leaving the company with upper management not doing anything to address the issue. No solid direction from upper management who are also not in touch with lower levels of employees.

    Advice to ManagementAdvice

    Upper management needs to figure out a direction for the company, boost morale, and find a way to reduce the rate of very talented people leaving the company every week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Political Corporate

    Former Employee - Director in Oakbrook Terrace, IL
    Former Employee - Director in Oakbrook Terrace, IL

    I worked at Redbox full-time (more than an year)

    Pros

    Pay, personal time off and benefits
    The people on your team are usually very good
    Most departments get along and cooperate to get the job done

    Cons

    There is no 5 year plan. Outerwall will bleed Redbox dry of cash until the disc and this company are no longer profitable.
    Sr. Management is out to cover themselves politically and cash in their bonuses and stock grants.
    Doesn't matter how well you do your job. You meet objectives yet still run out politically.

    Advice to ManagementAdvice

    Look in the mirror and be honest with people. There will continue to be high turnover as they churn people through to try and save an aging soon to be obsolete technology. And try and get some better movies. How many VP and Directors do you need to purchase and market these titles.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Like being at high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Oak Brook, IL
    Current Employee - Senior Financial Analyst in Oak Brook, IL

    I have been working at Redbox as a contractor (less than an year)

    Pros

    I got a pay check

    Cons

    I have never, ever worked at a place where people completely ignore you like you are invisible. The people are completely immature and very unprofessional.

    Advice to ManagementAdvice

    Break up the high school mentality and make your people act more professional or fire them and get more mature people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Lot of avoidable changes going on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL
    Former Employee - Anonymous Employee in Oakbrook Terrace, IL

    I worked at Redbox full-time (more than 3 years)

    Pros

    Relaxed dress code. Good benefits.

    Cons

    Not a productive work environment.

    Advice to ManagementAdvice

    Get a clue to what is going on from the actual workers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    The Worst Company I ever worked for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time (more than 3 years)

    Pros

    Getting to watch the movies for free.

    Cons

    Everything about the way this company is managed is awful!!

    Advice to ManagementAdvice

    The way you treat your employees is bad business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Former FS1 "Horrible company and it will not be around longer then 3 more years"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Representative I in Fishkill, NY
    Former Employee - Field Service Representative I in Fishkill, NY

    I worked at Redbox full-time (more than 5 years)

    Pros

    The Pros was being on you own.

    Cons

    I have worked for the company for 5 years and let go which are in the guidelines of wrongful termination due to discrimination.

    The company truly and never will care of anyone on the Field Support level no matter what corporate pitches to employees. This is one of the worst Micro Management companies i have ever seen and the management in general especially Regional Supervisor and Regional Manager do not care about anything except metrics and cutting hours making you work more for less.

    Your always in fear of getting a harassing email from your Supervisor on how bad a job you doing and how you went 12 mins and 2 miles over what your allowed to drive despite having a log detailing reasons for everything.

    No personal Life.

    Have to store movies in home and they do not pay you for storage of their own property.

    Mileage reimbursement barely doesn't cover amount for gas or wear and tear on your car.

    Your guaranteed to buy a new car every year do to driving for this company.

    Managers are always out to cover themselves they will always blame everything on you.

    NY region is horrifically run by racist and degrading managers especially in the Hudson Valley region.

    You will never advance in this company no matter how will you do.

    Worse company to work for PERIOD.

    Advice to ManagementAdvice

    Replace all managers that know how to manage. Meaning fire yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Support Representative in Bellevue, WA
    Current Employee - Field Support Representative in Bellevue, WA

    I have been working at Redbox full-time (more than 3 years)

    Pros

    They got rid of all the pros. Not much good anymore.

    Cons

    Trust is gone. They micromanage everything. New CEO (of Outerwall - parent company of Redbox) values shareholders more than employees.

    Advice to ManagementAdvice

    A company that does well takes care of their employees. Not just lip service. Actions speak louder than words. If your employees feel that they are being looked out for, then they will take pride in their company again. Employees that take pride in their company have the motivation to do well which reflects in the company.

    Honestly, what good do you think will come from discontinued bonuses. Reduced hourse, and reduced benefits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Sr Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Oakbrook Terrace, IL
    Current Employee - Senior Manager in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Nothing good to say about higher level managers

    Cons

    They cheat customers all customers daily

    Advice to ManagementAdvice

    Do not treat customers an employees bad

    Doesn't Recommend
    Negative Outlook

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