Redbox Reviews

Updated October 16, 2014
Updated October 16, 2014
109 Reviews
2.9
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Horak
12 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 14 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

26 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Was a great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior BI Developer in Oakbrook Terrace, IL
    Current Employee - Senior BI Developer in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Redbox was the most fun I have ever had at a job! Every day was a good time. The work was challenging but meaningful.

    Cons

    They had a great chance to get into streaming and compete with Netflix, but senior leadership made a mess of things.

    Advice to ManagementAdvice

    The best thing management could do is sell the company to someone that will take proper care of it. Outerwall made a real mess of things.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSR1
    Current Employee - FSR1

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Work basically when you want. Easy job. If you love watching movies it's cool. Great team. Never a dull day. You never sit in one place for long

    Cons

    Use your own car.
    I think the pay could be a little more considering all the extra tasks they have use do. Corporate doesn't give a lot of notice on projects. So no time for planning

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great workplace if the team is right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Great place to work if the team chemistry is there. Open door policy between employees and management. Great place to earn some income.

    Cons

    Supervisors that do not connect with their team. It creates a volatile work environment. It also drops the morale of the team. Hectic, unpredictable schedule. More work for less money.

    Advice to ManagementAdvice

    Pay attention to your employees more. Some of them have great ideas. Also, field teams are getting stretched to their limits. Pay attention to supervisors whose numbers are too good to be true. They may be doing things to achieve the numbers but not following the company values.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Loved the people but exec management is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fsr2 in Chicago, IL
    Former Employee - Fsr2 in Chicago, IL

    I worked at Redbox full-time (more than an year)

    Pros

    most of the people are super smart, dedicated and creative.

    Cons

    exec management has had a lot of turnover.

    Advice to ManagementAdvice

    figure it outr

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Needs more direction from the top down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL
    Current Employee - Senior Software Engineer in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Relatively relaxed work environment with flexible work from home opportunities. Very good salaries and benefits for not being located in downtown Chicago.

    Cons

    Leadership often struggles with setting company direction. Some people that have been here for awhile are stuck in their ways and don't often give some new ideas a chance. Titles and positions in the company are often based on HR requirements and not always individual ability. Immense early success masked some of the inept management skills and now that it isn't as booming as it used to be, those issues are starting to become more noticeable.

    Advice to ManagementAdvice

    Good new ideas a chance and at least allow for some POC time. Don't just blow them off because of what someone said about them years ago.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    It was what is was

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox

    Pros

    Free beverages and dvds to rent.

    Cons

    Horrible communication with employees. You would find out from a customer about a site wide issue before internally.

  8. 1 person found this helpful  

    The Rise and Fall of Rome

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox

    Pros

    When I first started with this company, they were young & ambitious. I so enjoyed learning & growing with the company.

    Cons

    They turned into a big company like Wal-Mart. They fired or let go all of their high tenure employees, brought in people who know nothing, even in the tech support area. They are fighting amongst themselves.

    Advice to ManagementAdvice

    My immediate supervisor & his supervisor had it out for me from day one & made sure I knew it. I was compared to someone that was fired previous to me. The Regional Manager, in the course of our conversation, made it be known that when I applied for the Regional OPerating Supervisor position, he hadn't even read my REsume, even though HR had interviewed me & submitted my resume as a candidate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Was a great company until bought by Coinstar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Los Angeles, CA
    Current Employee - Regional Manager in Los Angeles, CA

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Compensation package very generous and field teams are amazing. Company car provided as well as bonus every year for everyone who meets company expectations.

    Cons

    When coinstar purchased redbox the dynamic of the company changed. No longer that small fun company to work for. All about how much you can work the field without going over budgets.

    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    A terrific idea that upper management tries to continue to squeeze.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Technology in Oakbrook Terrace, IL
    Current Employee - Manager, Technology in Oakbrook Terrace, IL

    I have been working at Redbox full-time (more than an year)

    Pros

    A fantastic crew of people, smart and dedicated to the goal. The first place I worked at that allowed me to have a work/life balance.

    Cons

    Middle and Upper management unsure of how to execute and what new ideas to pursue. No idea how to deflect Netflix and streaming offerings in general. Continually starting and stopping new business as if they never tested the idea in market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    FSR1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox

    Pros

    vacation, benefits and 401k plan

    Cons

    work in all kinds of elements and time constraints

    Doesn't Recommend
    No opinion of CEO

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