Regions Financial

  www.regions.com
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Regions Financial Reviews

Updated Jul 15, 2014
Regions Financial – Birmingham – “Branch”

All Employees Current Employees Only

3.2 354 reviews

78% Approve of the CEO

Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.

O. B. Grayson Hall Jr.

(154 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move(in 16 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits(in 28 reviews)


Cons
  • Hard to believe things upper management says until actually see it happen(in 21 reviews)

  • They push sales so hard that you're no longer focused on customer service(in 11 reviews)

119 Employee Reviews Back to all reviews
Relevance Date Rating
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    Sales

    Anonymous Employee (Former Employee)

    ProsMost Coworkers are great. The schedule is very Flexible.

    ConsMore Emphasis on Sales then service

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Teller

    Teller (Former Employee) Miami Beach, FL

    ProsMost people I encountered were great to work with. The hours are good and there are ample opportunities for advancement.

    ConsThe salary is on the low side and having to work one Saturday out of the month is a little annoying. Also, I'm not sure if every branch does this, but the weekly meetings drag on far too long and really intrude on your personal time. I also didn't like the sales quota system for referrals and new accounts.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Short and sweet, gained a lot of knowledge about the banking sector.

    Teller (Former Employee) Austin, TX

    ProsSmall chain bank, more worried about consumers than pushing products.

    ConsManagement at my branch wasn't that transparent.

    Advice to Senior ManagementNone really to give

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It's an OK place to work.

    Head Teller (Former Employee)

    ProsEasy to advance in company, semi-national company (not a small town bank), good benefits.

    ConsOnce you move up to the next position you must be in the new position for a year or longer before you can advance again. I felt like I was on a higher level than that mentality and ultimately it cost them a great employee. Also, you do not receive merit raises.. it is annually and usually around 25 to 50 cents. (at least the 3 years I was there, and I was a top performer!)

    No, I would not recommend this company to a friend

     

    The first year there was great.... Then I noticed how inefficient the company happily operates.

    Anonymous Employee (Former Employee)

    ProsDecent pay for the city I live in.. Every Sunday off and good vacation time and sick pay available. The benefits are decent. Stead schedules.

    ConsAlmost ALL of the systems that we use on a daily and hourly basis crash and are slow and clumsy when they're not crashing. It's a high call volume center and an even higher expectation to produce sales numbers for your team. The upper management push for higher and higher scores, but in training you are told that it is a "needs based" sales job.. What they don't tell you is that the "need" is entirely relent ice to the company's point of view and not the customer, so you have all the people answering phones to "help the customer" but then they end up pushing an idea for an impractical solution that will "meet the need"

    Advice to Senior ManagementPlease stop promoting people to management only for their personalities. Most of your service reps (who have degrees in finance) are extremely disgruntled that they were passed up for a promotion. A good leader should be experienced and able to get something done and actually be useful to help their subordinates -not be a glorified cheerleader with a loud personality who knows how to put a nice spin on bad news to the team about changes to their incentive pay or systems and services meant to help the customers not being available.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good people, tough industry

    Mortgage Specialist (Former Employee) Hattiesburg, MS

    ProsThe people and managers there really care about their employees. When hard times come, they are generous in trying to let the person take time off as appropriate. Also everyone I met was very ethical and kept the focus of how can we best help the customer.

    ConsIndustry is in constant change, so new rules all the time. Banks in general do not pay very much (at least at the general staff level). Potential for higher income in management.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not competitive with Salary or Incentive compared to other banks

    Teller Supervisor/BOR (Former Employee) Slidell, LA

    ProsThey offer fairly affordable benefits and promote from within a good part of the time.

    ConsAs I mentioned they are not competitive salary or incentive wise compared to other large banks in the market. Not very good work / life balance concern. Incentive plan constantly changing making it nearly impossible to get. Audit branch wise regarding compliance is a nightmare......with ROMs breathing down the branch's neck (oh the ROB box) it creates a very stressful work environment especially in a high volume branch.

    Yes, I would recommend this company to a friend

     

    Good Start for your career

    Anonymous Employee (Current Employee)

    ProsBenefits are great with this company

    ConsBe prepared to solicit and develop business

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    As with anything there are good and bad points.

    Teller (Current Employee) Raleigh, NC

    ProsI loved the people at the branch I worked in. We had a very great manager always out there and working hard for customers. Paid Holidays are great. Slow paced and easy work.

    ConsPrevious manager did not work and had tellers doing her job. The is no room to grow. There is a lot of unfair practices favoring higher ups. Personal items were not safe and often gone through. Out of the six tellers I know, all were on assistance programs and/or had a second job because the pay is so low. Sales goals are impossible to reach. Lots of drama within the branches internally and externally. The systems are slow and there are too many to use thus taking too long for decent customer service.

    Advice to Senior ManagementLive the values stated by Regions. Put people first by caring about the lower worker bees. Increase pay and help out. Do what is right by respecting personal space and making sure people in the company can live off their pay and care for their families. Reach higher by being a company that honestly cares and supports each other. Learn what each level in the company is about and try living one month to gain an understanding on how people live. Focus on the customer by taking notes on what upsets them not on just meeting sales goals. Cold calls are an invasion and outdated. Enjoy life by deleting the men's club mentality. Do special things for the branches and see how each branch is a unique family.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Regions is on the lower end of the salary spectrum for the banking industry.

    Financial Services Specialist (Current Employee) Starkville, MS

    ProsVery lenient with personal time and sick time.

    ConsSalaries and raises plus ability to grow with the company outside of Birmingham.

    Advice to Senior ManagementIt's OK to demote under-performing associates even if they have seniority.

    No, I would not recommend this company to a friend

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