Regions Financial

  www.regions.com
  www.regions.com
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Regions Financial Reviews

Updated August 26, 2014
Updated August 26, 2014
374 Reviews
3.3
374 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
164 Ratings

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 16 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits (in 28 reviews)


Cons
  • Hard to believe things upper management says until actually see it happen (in 21 reviews)

  • They push sales so hard that you're no longer focused on customer service (in 11 reviews)

More Highlights

63 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    TELLER

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    drive thru is better then up front

    Cons

    YOU BECOME A SALES PERSON

  2.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Regions Financial full-time for more than 3 years

    Pros

    High turnover industry makes it easy to get hired on. Most new employees don't stay very long, so it does not take very long to build up seniority if you plan on staying with the corporation.

    Cons

    Very micromanaged. Branch employees must make daily commitments of sales. If commitments are not aggressive enough, employees are questioned. If aggressive goals are made and not met, the employee is chastised. Contrary to what one other poster listed, only 10 days vacation are given until the year following the 3 year anniversary, then more vacation is earned. Most of the time, employees must send hourly "sales updates" which take about 10 minutes to prepare, recapping the activity from the past hour. On the corporate level, sales numbers for employees are updated about 3 times per month, generally the goal is every Thursday, but any kind of conflict such as month end or quarter end may delay the weekly update by up to a week or two, making it a very ineffective tool to use in a micromanaging environment.

    Advice to ManagementAdvice

    Work life balance is declining, with the no overtime push and inadequate staff to handle all activities causes employees to be required to take multiple short unpaid lunch breaks daily at a moment's notice. Also, branch employees must work 6 day workweeks with only 1 Saturday per month. Saturdays off during vacation requests are at manager's discretion only and you may be "required" to work a Saturday between days off you have or find a replacement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Don't trust this company with confidential information!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Memphis, TN
    Former Employee - Teller in Memphis, TN

    I worked at Regions Financial full-time for more than 8 years

    Pros

    This has great opportunities for advancement, great benefits and great bonuses. Coworkers inside the branch was great to work with.

    Cons

    There is one particular area manager also known as a CSM that talks very bad to the associates that work in the branches that he oversee. He also call the female associates out of there names to other mangers. Human Resource does not keep confidential information confidential.

    Advice to ManagementAdvice

    Human Resource employees and Area Managers need to go to training classes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    some ups, many downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Lafayette, IN
    Current Employee - Teller in Lafayette, IN

    I have been working at Regions Financial part-time for less than a year

    Pros

    bankers hours are pretty nice, payout if you meet your sales goal, friendly co-workers (usually), other good incentives to get paid days off and bonuses.

    Cons

    Always short staffed, no float team, managers dont really know how to be on a teller line even though they are trained to do so in case it is needed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Don't work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial

    Pros

    Made a lot of friends on the job.

    Cons

    Horrible scheduling.
    Stupid policies.
    Regional Manager was the worst person I ever met in my life.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Questionable leadership and decision-making.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Regions Financial full-time for more than a year

    Pros

    Decent pay, training and benefits, but production goals are unrealistic.

    Cons

    The computer system is slow and antiquated and takes valuable time away from trying to hit the unrealistic sales goals. Turnover of staff, from tellers to business bankers, is very high compared to other banks and an observant person can see that management is the reason why the staff is nervous and unhappy. Mistakes, no matter how inconsequential, are not forgiven and will be held against you. Hard work and good performance does little to reverse the damage. Do not voice concerns to management, even when they ask you for your honest feedback, because it will come back to bite you. Gossip is prevalent, management does little to discourage it, and is sometimes the source of it. As a whole, the company is good and these comments are reflective of the dysfunctional Orlando management.

    Advice to ManagementAdvice

    Be aware the company policy such as, "do the right thing" applies to them as well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at Regions Financial part-time for more than a year

    Pros

    The other tellers and some platform I worked with were great.

    Cons

    HR treats you like you are a piece of dirt (Ironic right?) Corporate and management bow down to people that work the least and are disrespectful to those who work the hardest. Goals are totally unrealistic and Regions loves to write employees up and make threats.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Poor mid level management. Arrogant and condescending.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager  in  Jasper, GA
    Current Employee - Branch Manager in Jasper, GA

    I have been working at Regions Financial full-time for more than 10 years

    Pros

    Benefits and 401K match. Multiple opportunities from heavy turnover.

    Cons

    Disconnected leadership. Concerned more about how you play the games and not results.

    Advice to ManagementAdvice

    Hire mid-level managers that have been on the line.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    The worst branch ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Memphis, TN
    Current Employee - Teller in Memphis, TN

    I have been working at Regions Financial full-time for less than a year

    Pros

    I've met great people working at regions! It has also taught me to be cautious of everyone.

    Cons

    The sales goals are challenging. Every week it's something new when we haven't had the time to settle in the previous goal. As tellers, we don't get the respect we deserve. They act like we're nothing. KDS scores are important but they make it seem like we aren't doing our job because of one 4!

    Advice to ManagementAdvice

    Get to know your employees. You guys are not superstars. You were once in our positions. We know you expect certain standards and outcomes but at least notice when we're performing well, instead of recognizing only the bad.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Regions...what a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker  in  Memphis, TN
    Current Employee - Relationship Banker in Memphis, TN

    I have been working at Regions Financial full-time for more than 3 years

    Pros

    Some of the best things about working in the Regions contact center (Green Line) is having the support of a great team...that's if you're lucky to get a good team leader and supervisor. Some of the daily competitions are cool and fun as well.

    Cons

    They push sales so hard that you're no longer focused on customer service. You need to be selling credit cards to customers. If you're not selling, you're not worth their time.

    Advice to ManagementAdvice

    Stop micro-managing, be available to assistance an employee if they need help instead of standing around with the irrelevant chitter chatter.

    Doesn't Recommend
    No opinion of CEO

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