Regions Financial Reviews

Updated March 22, 2015
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Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
216 Ratings

45 Employee Reviews

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  1. Unfairness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vault Teller in Delhi, LA
    Former Employee - Vault Teller in Delhi, LA

    I worked at Regions Financial

    Pros

    None that I found / aware of.

    Cons

    Unfairness to employees within the branch and the "higher ups" and no concerns nor wanted to be bothered with it. Too many "cliques" within the branches. And for those who refuse to be a part of it.....retaliation happens. No room for advancement.

    Advice to ManagementAdvice

    Start supporting employees and listen to the complaints of unfairness. Too many "cliques" within the branches. And for those who refuse to be a part of it.....retaliation happens

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. They do not see customers they see dollar signs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Teller
    Former Employee - Head Teller

    I worked at Regions Financial

    Pros

    Met some really wonderful people

    Cons

    Very difficult and stressful work environment. They have only one value and that is to get as much money from every account holder as possible. The branch I worked in was terrible. More backstabbing and drama than work. When I made a complaint about the ethics of my co workers I was fired.I also did not get proper training before I was dropped in the teller line.

    Advice to ManagementAdvice

    Learn the value of your employees and most importantly your customers.

    Doesn't Recommend
  3. Working at Regions

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regions Financial

    Pros

    Good people, overall good customer base

    Cons

    Stress, understaffed, company policies made it hard to provide good customer service

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  5. 1 person found this helpful

    It was a job

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regions Financial full-time (more than 3 years)

    Pros

    My banking work experience were mostly at the back end of the bank until I started working at Regions Bank. I learned some things new.

    Cons

    The branch I worked for was a nightmare. I'd like to give a negative grade for the management if allowed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. This company is an HR nightmare. Avoid like the plague.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Operations Analyst in Nashville, TN
    Current Employee - Technical Operations Analyst in Nashville, TN

    I have been working at Regions Financial full-time (more than 8 years)

    Pros

    Benefits, paid time off. Bank holidays

    Cons

    Irresponsible hiring practices, poor (nearly non-existent) middle management. Company is an Human resources nightmare. It took nearly a year of interviewing, delays and mismanagement to actually hire me.

    Advice to ManagementAdvice

    Shrink your overreaching HR department to less that 80% of your company. Also before you hire someone and ask them to quit their current job you should be responsible and do your due diligence in collecting background checks.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Job was terrible, frustrating and insulting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Helpdesk Support (Level I) in Birmingham, AL
    Former Employee - IT Helpdesk Support (Level I) in Birmingham, AL

    I worked at Regions Financial

    Pros

    It's a big company so Regions isn't going anywhere. The cafeteria in the ROC facility is decent. Office is clean.

    Cons

    I worked here for four months and I left with no notice after I dealt with one-too-many entitled executives. You see, the Level 1 Helpdesk is the bottom of the barrel at Regions, and no one ever lets you forget that. You'll get everyone from lowly tellers to Senior VPs talking down to you, making you feel like a jerk for having them wait on the phone for 5 minutes and not eliminating all future technical issues. You'll never feel happy about working in this role.

    The monitored/recorded and nonstop calls will drive you mad. There's no incentive to get through calls fast, because you are only allowed something like 2 minutes between calls for a break. Long-time workers know exactly how to "pass the buck" regarding harder-to-resolve issues and purposely deflect lengthy tickets in an effort to keep their call/resolution times down. It's all a game, and unless you are just as shady, your performance will always look inferior, even if you ACTUALLY resolve users' issues.

    Oh, and the management are super anal about being on time. One time, due to traffic, I was literally 2 minutes late. As I walked to my half-cubicle at 8:02am, my boss was waiting there for me, arms folded, and scolded me for being late. Let's not forget that the ROC facility is located just off the worst expressway I have ever encountered – I-65 – and the two lane road that takes you from there to Regions is often congested like crazy at 8am and 5pm each day. Oh, and that it literally takes 5 minutes to walk from the parking lot to the farthest corner of the 2nd floor where the Level 1 Support area is. It was insane getting to/leaving work. The ROC is a terrible place to work for that reason alone.

    In the end I got past my 3-month review with glowing reviews because I paid attention and could do the work well...but the non-stop barrage of unhappy/jerky people to support will drive most people mad.

    Advice to ManagementAdvice

    I have no advice because it doesn't matter - Regions cares less about Helpdesk Level 1 than anyone else at the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Misled, Purely Sales Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Specialist in Little Rock, AR
    Former Employee - Financial Services Specialist in Little Rock, AR

    I worked at Regions Financial full-time (less than a year)

    Pros

    Working inside when conditions are less than favorable outside, wearing suit and ties.

    Cons

    Constant sales push from an unrelenting number of sources, if you didn't get a credit card or get your numbers you looked like a scumbag.

    Advice to ManagementAdvice

    You wonder why the retail banking positions are constantly needed? Lay off the high pressure tactics for members to perform and focus on other ways for the bank to make money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Regions Financial

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Service Leader
    Former Employee - Branch Service Leader

    I worked at Regions Financial

    Pros

    Mostly Monday thru Friday. Better before Amsouth merger.

    Cons

    Had to work Saturday, leadership sucks, no perks, office culture is terrible. I had the worst boss in the history of bosses. She was a bitter woman and tried her best to make our lives miserable. She was negative and loved to put people down. Working with her was the worst year and a half of my life. The bank was so much better to work for before the merger with Amsouth. We took on AmSouth's policies and procedures. I felt like their motto was, "how many different ways can we say no"? It was easy to get promoted provided you did you job, however the promotional raise is only 2%. What kind of bs is that?? You work you butt off and already make lower than any bank around and you only get 2% raise?

    Advice to ManagementAdvice

    Make it easier for the employees to do their jobs. It is a very negative environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful

    High turn over, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Team Leader
    Current Employee - Branch Team Leader

    I have been working at Regions Financial full-time (more than a year)

    Pros

    friendly atmosphere with the branch, bankers hours (decent work/life balance)

    Cons

    Most employees are looking for any way to escape, no chance of promotion within the company, high level of disconnect with upper management, antiquated technology,strong push towards sales only mindset, lofty sales goals that are unachievable unless you are in a high volume branch, benefits are expensive and cover next to nothing, just a job

    Advice to ManagementAdvice

    Stop driving out employees with lack or staffing, low pay, and no chance of a "career". Give the employees any reason to want to work hard for you (compensation,career growth) or you will continue to lose all of your capable employees that have not settled in for the long haul in thier current position

    Doesn't Recommend
    Negative Outlook
  11. Lackluster at best

    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL

    I have been working at Regions Financial full-time (more than 3 years)

    Pros

    ...next question. Do not apply for the contact center, very political.

    Cons

    Career development is based soley on who you connect with in the company, instead of raw talent and proven results.

    Advice to ManagementAdvice

    Develop your employees. Create a career development plan from the fisrt week of hire and document their success.

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