Regions Financial Reviews

Updated July 9, 2015
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Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
20 Ratings

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 21 reviews)

  • Good benefits with 2-4 weeks vacation(max) depending on years employed and 6% contribution to 401 k (in 29 reviews)

Cons
  • Upper Management lacks common sense (in 24 reviews)

  • Can be very aggressive with pushing sales goals (in 14 reviews)

More Pros and Cons

54 Employee Reviews

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  1. Helpful (5)

    Run, Don't Walk away from Regions !

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Orlando, FL
    Current Employee - Senior Vice President in Orlando, FL

    I have been working at Regions Financial

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Pay package is very very good. However, lot of sales stress to go along with that. Regions/AmSouth pays about the highest for all positions from tellers on up. There is a lot of talk about "do the right thing" but that is just talk not really what happens.

    Cons

    Sales pressure is excessive and cheating to make sales goals is widespread through the bank. The turnover from tellers to business bankers, private bankers, managers etc. is unreal, even higher than the banking industry norm. The sales and marketing is very good, the bank spends a lot of money in that area. Some business decisions are made fast, but others are very very slow. The computer system is ok, better than other banks in terms of ease to use.

    Advice to Management

    Resign. Quit. Merge with another bank that cares about their employees.


  2. Sales Pressure is Relentless

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fss III in Fort Myers, FL
    Current Employee - Fss III in Fort Myers, FL

    I have been working at Regions Financial

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Hours, decent vacation, training material is adequate.

    Cons

    Regions core values are a joke, they don't do what is right by the customer, they don't put people first, and they DON'T focus on the customer. Its all about numbers. In the first quarter of 2010, 121 branches are being closed corp-wide. Sales pressure is relentless and is seriously turning away quality customers. Product-pushing ruined every bank that ever made it the primary focus. They hire managers with no banking experience that are clueless to proper policy and procedures.

    Advice to Management

    Focus should be on quality, not quanity! Products should be suggested or recommended, not forced on customers because of the need to meet a sales goal! Cut your own salary to allow payroll for hiring the proper staffing we need to operate the branches safely.


  3. tech support was really credit card sales

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ecommerce Analyst in Hoover, AL
    Former Employee - Ecommerce Analyst in Hoover, AL

    I worked at Regions Financial

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The call center is a revolving door so if you need a job, and can cast a shadow you'll easily get hired. You will be expected to run a credit check and sell a credit card to each caller whether it's morally correct or not.

    Cons

    Managers give Southerners a bad name and many are just hick morons. Mine was a little short guy who thought he was hot and used to sleep at his desk. Regardless of the degree of contact with the public you're under pressure to sell credit cards. To reach quotas my co-workers sent unsolicited debit cards and credit cards regularly. These folks won all kinds of recognition and it was all called Meet the Need of the customer.

    Advice to Management

    Now that Dowd has retired maybe the bank could turn around. But those hidden fees that the middle class customers are strapped with are just wrong. Change your policy and allow telephone clerks to credit customers those obscene fees when it's an honest mistake!


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  5. Not a Bank to work at, nor a Bank to your account at!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Little Rock, AR
    Former Employee - Bank Teller in Little Rock, AR

    I worked at Regions Financial

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Regions Bank was a great place to work at for a couple of months. They did offer some training and a great tuition reimbursement, if you work there long enough.

    Cons

    While I was in school full time, I would get calls from my manager to come in early or skip class so that they would not be short handed. Regions bank as a whole is not truly a bad place to work for, but it is a "Good Ole' Boy" run company and very sexist towards women in particular. I only stay with Regions for 2 very long years, but that was 729 days to long!

    Advice to Management

    Listen to your tellers. They are the eyes and ears of your bank, and one on the hardest working members of your team. They will be able to tell you what needs to be changed and what will make the bank run smoother. A good rule of thumb, a happy teller is a happy customer. If the tellers are not happy, then the quality of customer service will go down.


  6. It's only about goals, goals, goals!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in New Orleans, LA
    Former Employee - Branch Manager in New Orleans, LA

    I worked at Regions Financial

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I learned a lot from some of the other managers. The pay and benefits were decent. My co-workers and staff were terrific.

    Cons

    Managment was only interested in meeting goals; they had no interest in us as people. We were constantly understaffed, causing frustration to both employees and customers. In addition, they did not allow overtime for branch personnel, yet conducted numerous mandatory meetings and conference calls during work time, necessitating comp time for employees. This meant that salaried managers and assistant managers had to work many hours overtime each week to pick up the slack. All of this would have been bad enough, but I felt Senior Management had no clue what they were doing in trying to achieve their objectives. They changed the entire goal structure several times in a row, less than a year apart! Not only which products we were to push, but which ones factored into our bonuses. Consequently, it was challenging, if not impossible, to meet the goal. And then when you DID meet the goal, they would double or triple it the next quarter. I was told not to worry - all I had to do was miss it one quarter and the goal would be reduced again. Great - So I was supposed to tell our branch that we can't possibly reach our target for a bonus this quarter, but just "wait until next time"? I saw many employees passed over for promotions and told that they didn't qualify - even after they were urged to apply for the position!

    Advice to Management

    LISTEN to your employees and managers!! Set realistic goals based on what the branch size and area can actually produce. Of course make slight adjustments, but don't radically realign goals each quarter.


  7. Would not work there again!!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Mobile, AL
    Current Employee - Teller in Mobile, AL

    I have been working at Regions Financial

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is a day job.

    Cons

    Required to travel constantly to other branches, pay is crap, and you are required to harass the customers about opening multiple checking accounts.

    Advice to Management

    Treat the employees better and not threaten their jobs over unrealistic goals.


  8. Unhappy

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Specialist in Athens, AL
    Former Employee - Financial Services Specialist in Athens, AL

    I worked at Regions Financial

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Easy hours, and easy atmosphere.

    Cons

    Seemed unfair, it seemed like the old buddy system.

    Advice to Management

    promote based on what people have achieved, and are able to achieve, not on how long they have been with the company.


  9. Helpful (1)

    Beware: The place is overflowing with bureaucracy and turnover is high for a reason

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Hoover, AL
    Former Employee - Information Technology in Hoover, AL

    I worked at Regions Financial

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It's one of the biggest employers in the state and if you're interested in working in the financial sector (why would you though?) you could probably use Regions to make the leap to bigger banks in the country. Also, the cafeteria and facilities were nice/clean/modern.

    Cons

    There are meetings 24/7. In the department I worked, you would get "talked to" if you were literally 2 minutes late to start the day (no lie - one day I came in at 8:02 and my boss was waiting next to my cubicle, despite there being a shift of 7am workers already there --- however no one cared if I had to work into my lunch or after 5pm!!!). By far the worst aspect was dealing with Region employees - the majority of whom are ridiculously clueless about technology. From tellers who can't figure out how to turn off their PC (no that's your monitor) to Executive VPs who get to work from their cushy homes or the golf courses and then moan/groan when their remote login access isn't working on their personal iPad device (and everyone inbetween). Not only that, but the turnover department- and company-wide is atrocious. It should have told me something when they just shoved all sorts of employees together (who would never see each other again) for orientation. Does it really matter what "Life Green" or "Bike Imagery" represents? Yet again, committee design in everything is 100% obvious and you constantly have to deal with stuff that shouldn't be part of your job. At Regions, you're just a number. Your opinion/ideas don't matter. There's no way to move up unless you stay at least 1 year because of their stupid waiting policy. Also, tuition reimbursement and 401k options are a joke. Stick to the pre-approved work assignment and hope you're not on the management whipping-boy list on any given day. During my short time there I saw 2 managers and 4 coworkers in my department quit/get fired (both managers were "demoted" to non-management roles). I left when I got fed up with the crap there and couldn't deal with the tedious work (despite me earning the highest marks on performance/job quality reviews) and even worse, Regions employees I had to assist could never have anything negative written about them in the IT system (Regions hates a paper trail - especially when it comes to management acting stupid/doing bad stuff).

    Advice to Management

    My advice to management? Stop treating normal employees as cattle. Oh, and thin your own herd because at Regions, there are too many chiefs and not enough indians. Although how likely is Regions to get LESS bureaucratic? Let's be serious.


  10. Helpful (2)

    Run very, very fast away.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Banker in Atlanta, GA
    Former Employee - Business Banker in Atlanta, GA

    I worked at Regions Financial full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good co-workers and clients who both put up with a lot.

    Cons

    When I was there, they were the last major bank that hadn't paid back TARP funds and it showed. Everything was about cutting costs. Just look at the older branches. They have been promised remodels for over a decade! Also, it is management by fear. Produce or you will be fired. High stress.

    Advice to Management

    Treat your employees with respect and inspire them. They know the economy is tough, bankers have a bad reputation in general, and are trying to service their customers. You don't need to keep threatening them.


  11. No employee engagement, or customer focus. Negative culture does not respect human dignity and focuses only on sales.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Venice, FL
    Current Employee - Teller in Venice, FL

    I have been working at Regions Financial full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Regions employment allows relatively secure, family friendly hours; health insurance; 401(k) matching (3%); and opportunity for financial bonus for making sales goals.

    Cons

    Complete disregard for employees by upper management. Daily conference calls where poor performers are berated. Extreme micromanagement.

    Advice to Management

    Treat people with respect.



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