Regions Financial

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Regions Financial Reviews

Updated August 14, 2014
Updated August 14, 2014
367 Reviews

3.2
367 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
160 Ratings

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 16 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits (in 28 reviews)


Cons
  • Hard to believe things upper management says until actually see it happen (in 21 reviews)

  • They push sales so hard that you're no longer focused on customer service (in 11 reviews)

More Highlights

123 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    branch service leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Service Leader  in  Birmingham, AL
    Former Employee - Branch Service Leader in Birmingham, AL

    Pros

    i enjoyed the honers and the values of Regions

    Cons

    The stress was over welming and they swap branch Manager to much

    Advice to ManagementAdvice

    Treat you Employees as you want to be treated

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Balanced scales depending on where your at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Hours of operation provide excellent work-life balance. Work ethic and individual results do not go unnoticed. Lateral and upward movement capabilities/potential. Company's benefits are very generous (holiday hours and sick time allotted). Training sessions provide valuable knowledge and tangible resources to utilize and implement for improvement. Most valuable resource are your fellow employees

    Cons

    "Competitive salary". Inconsistent standard operating procedures. Skills and knowledge acquired and developed through years of service seems to be 2nd when compared to hiring based on experience acquired in a similar job field, resulting in an increased workload for seasoned employees. "Coachings" rarely result in positive and obvious permanent changes. Varying goals and requirements between locations, without consistent communication/reasoning from top to bottom management.

    Advice to ManagementAdvice

    Focus on more promotion from within. Seek out your talented staff and nurture and grow their potential. Less training required, saves on costs, and less errors/problems created when promoting from within because knowledge exists. Work on competitive salary.

    Neutral Outlook
    No opinion of CEO
  3.  

    Workplace satisfaction Depends on Management

    Former Employee - Financial Services Specialist II  in  Shreveport, LA
    Former Employee - Financial Services Specialist II in Shreveport, LA

    Pros

    Great learning experience for entry level position. Lots of room for advancement

    Cons

    Management styles and goals can vary depending on location, sometimes they are great and other times not so much. Can be very aggressive with pushing sales goals.

    Advice to ManagementAdvice

    Create more opportunities for professional development on all levels.

    Positive Outlook
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  5.  

    Fast-paced work environment but great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Service Leader
    Former Employee - Branch Service Leader

    Pros

    The benefits are great. Co-workers are easy to get along with and customers are friendly. Pretty flexible work schedule as long as you schedule ahead of time to ensure adequate staffing.

    Cons

    Underpaid for the amount of responsibility. Short-staffed a lot so it was difficult to provide optimal customer service. Customers would get angry about fees or long wait times that employees can't control.

    Advice to ManagementAdvice

    Employees have great ideas and opinions that should count. Take the time to listen and respect them.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Has been a good place to work in the past but the last few years it's taken a downturn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Team Leader
    Current Employee - Branch Team Leader

    Pros

    Good benefits, good team members for the most part, good work-life balance

    Cons

    So sales oriented now that it's hard to enjoy your day to day customer interactions.

    Advice to ManagementAdvice

    Give fair PE values for products, quit reducing them every quarter. Consider changing the incentive plan altogether so we are encouraged to not only sale, but have fun doing it. Better products would help with that as well. Also, a "thank you" or "I appreciate your hard work" would go a long way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Lowest Paying Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Tupelo, MS
    Former Employee - Branch Manager in Tupelo, MS

    Pros

    Excellent benefits, focus is on customer service not just sales, excellent continuous training, strong operationally and a nice place to work

    Cons

    Low salaries, limited staffing, goals are reset each year so when you make your goal they reward you by increasing it the next year!

    Advice to ManagementAdvice

    If they want to retain experienced managers and cut down on management turnover they should consider promoting from within and pay a competitive salary.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Really is the former AmSouth Bank and not the old Regions Bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits, lots of vacation and government holidays, most employee interaction is helpful and friendly

    Cons

    This bank is really AmSouth Bank and not the old Regions, they are not willing to let go of the old AmSouth ways, polices, computer programs and Regions did some of those things better. The former AmSouth employees seem to get favoritism, especially in management positions or promotions. Hours can be inflexible at times.

    Advice to ManagementAdvice

    Let go of all the AmSouth stuff and adopt new policies.

    Neutral Outlook
    Approves of CEO
  9.  

    Tedious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Huntsville, AL
    Former Employee - Teller in Huntsville, AL

    Pros

    decent pay but not for everyone

    Cons

    management is not the best

    Advice to ManagementAdvice

    Hire better

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Ups and Downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The benefits are outstanding. Regions offers 12 sick days per calendar year and vacation starts at two weeks, moving up to four weeks, based off of length of employment.

    Cons

    The company is very reliant on the "good ole boy" system. Internal applicants are given false hopes of internal advancement, yet overlooked when the time does actually come. Much like in college fraternities, it's all about who your family and friends are, that decide how high your ceiling is. Internal candidates are encouraged to give ideas and ask questions, yet when they do, they are looked down upon and in some cases reprimanded.

    Advice to ManagementAdvice

    Look into what management is doing in certain departments. The good ole boy system is going to eventually cause certain areas to face difficult times. If an upper management position has cycled through countless people in just a few short years, then the problem is the person hiring. Not the person getting continuously ran out.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It was great up until the last manager took over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Special Assets Officer
    Former Employee - Special Assets Officer

    Pros

    Great benefits! Work well with family situations and seem to really be concerned when things aren't right at home.

    Cons

    Too much of management tell you what to do instead of knowing what to do. I was under approximately 5 managers within a year. Instead of getting to know who worked for them they always came in with a "hammer/nail" type mentality. When things went wrong, instead of accepting blame they were quick to pass the blame around and if the blame ever fell on them they would find a way to make the blame yours regardless so there is no use in reporting anything.

    Advice to ManagementAdvice

    Please pay attention to the morale in the department. I was there a year and physically witnessed over 20 employees leave from one department. I was there for almost ten years and I left. I also witnessed 3 people suffer from a nervous breakdown. Not a good environment at all!!! At least not anymore.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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