Regions Financial

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Regions Financial Reviews

Updated August 14, 2014
Updated August 14, 2014
366 Reviews

3.2
366 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
159 Ratings

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 16 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits (in 28 reviews)


Cons
  • Hard to believe things upper management says until actually see it happen (in 21 reviews)

  • They push sales so hard that you're no longer focused on customer service (in 11 reviews)

More Highlights

123 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Enjoyed working for Regions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Lending Officer  in  Dalton, GA
    Former Employee - Bank Lending Officer in Dalton, GA

    Pros

    Really enjoyed the people I worked with. Ample opportunity for career progression, and management really took personal interest in employees.

    Cons

    Training was administered by the "trial by fire" method. More formal training would give employees a better since of being equipped to successfully perform their job function.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It's changing for the worse for employees.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits.
    Great paid time off.
    Work well with family situations.

    Cons

    The over the top sales requirements for tellers. The expectations are unrealistic. The pay is not competitive compared to other banks. Salary increases are minimal.

    Advice to ManagementAdvice

    Treat your employees better so they will want to stay. Each year the employees are treated worse and worse and the expectations are increased while the pay is not.

  3.  

    I worked at Regions for almost 3 years as a Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vault Teller  in  Conway, AR
    Former Employee - Vault Teller in Conway, AR

    Pros

    You get decent benefits and paid holidays.

    Cons

    There was no encouragement or assistance to advance within the company.

    Advice to ManagementAdvice

    Do better when hiring branch managers and listen to your employees when all of them have a complaint about said manager.

    Recommends
    No opinion of CEO
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  5.  

    Post Amsouth Merger made for a very difficult environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    Pros

    It seems like all commercial banks are the same, so, if you worked for one, you know what it's like. Other than size, I cant think of any significant difference between commercial banks today.

    Cons

    Amsouth take over made for a difficult environment outside of Birmingham. Narrow and unpredictable authority structure made lending and work outs extremely difficult. As of 2008, a time of crisis, that was likely the norm at most commercial banks.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Most Coworkers are great. The schedule is very Flexible.

    Cons

    More Emphasis on Sales then service

  7.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Miami Beach, FL
    Former Employee - Teller in Miami Beach, FL

    Pros

    Most people I encountered were great to work with. The hours are good and there are ample opportunities for advancement.

    Cons

    The salary is on the low side and having to work one Saturday out of the month is a little annoying. Also, I'm not sure if every branch does this, but the weekly meetings drag on far too long and really intrude on your personal time. I also didn't like the sales quota system for referrals and new accounts.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Short and sweet, gained a lot of knowledge about the banking sector.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Austin, TX
    Former Employee - Teller in Austin, TX

    Pros

    Small chain bank, more worried about consumers than pushing products.

    Cons

    Management at my branch wasn't that transparent.

    Advice to ManagementAdvice

    None really to give

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    It's an OK place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Teller
    Former Employee - Head Teller

    Pros

    Easy to advance in company, semi-national company (not a small town bank), good benefits.

    Cons

    Once you move up to the next position you must be in the new position for a year or longer before you can advance again. I felt like I was on a higher level than that mentality and ultimately it cost them a great employee. Also, you do not receive merit raises.. it is annually and usually around 25 to 50 cents. (at least the 3 years I was there, and I was a top performer!)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    The first year there was great.... Then I noticed how inefficient the company happily operates.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay for the city I live in.. Every Sunday off and good vacation time and sick pay available. The benefits are decent. Stead schedules.

    Cons

    Almost ALL of the systems that we use on a daily and hourly basis crash and are slow and clumsy when they're not crashing. It's a high call volume center and an even higher expectation to produce sales numbers for your team. The upper management push for higher and higher scores, but in training you are told that it is a "needs based" sales job.. What they don't tell you is that the "need" is entirely relent ice to the company's point of view and not the customer, so you have all the people answering phones to "help the customer" but then they end up pushing an idea for an impractical solution that will "meet the need"

    Advice to ManagementAdvice

    Please stop promoting people to management only for their personalities. Most of your service reps (who have degrees in finance) are extremely disgruntled that they were passed up for a promotion. A good leader should be experienced and able to get something done and actually be useful to help their subordinates -not be a glorified cheerleader with a loud personality who knows how to put a nice spin on bad news to the team about changes to their incentive pay or systems and services meant to help the customers not being available.

  11.  

    Good people, tough industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Specialist  in  Hattiesburg, MS
    Former Employee - Mortgage Specialist in Hattiesburg, MS

    Pros

    The people and managers there really care about their employees. When hard times come, they are generous in trying to let the person take time off as appropriate. Also everyone I met was very ethical and kept the focus of how can we best help the customer.

    Cons

    Industry is in constant change, so new rules all the time. Banks in general do not pay very much (at least at the general staff level). Potential for higher income in management.

    Recommends
    Neutral Outlook
    Approves of CEO

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