Regis Corporation
2.7 of 5 184 reviews
www.regiscorp.com Minneapolis, MN 5000+ Employees

Regis Corporation Reviews

Updated Apr 17, 2014
Regis Corporation – Scottsdale – “Pretty Basic”

All Employees Current Employees Only

2.7 184 reviews

                             

49% Approve of the CEO

Regis Corporation CEO Daniel J. Hanrahan

Daniel J. Hanrahan

(51 ratings)

43% of employees recommend this company to a friend
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1 person found this helpful  

Flexible hours but pay sucks

Cosmetologist (Current Employee)
Colonial Heights, VA

I have been working at Regis Corporation full-time for more than 3 years

ProsI like my job but cannot afford much with the pay I make. Health insurance cost too much for what we make in pay. Health insurance doesn't pay out much either. Benefits include 401 K but no matching. Regis stock they match but if you take them up on all the benefits you dont even get enough money on your check to survive.

ConsPay sucks! Lots of drama between coworkers. No organization. Incentive programs that really don't motivate you. Morale is down.I dislike making minimum wage or commission whichever is higher.plus any tips you get taxes come out of your check on them and then after benefits you have like a 200.00-300.00 dollar paycheck every 2 weeks. It doesnt even cover my rent.

Advice to Senior Managementnone

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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They're trying really hard...

Several Positions In Several Departments (Current Employee)
Edina, MN

I have been working at Regis Corporation full-time for more than 3 years

ProsThis review is for the corporate office, Salon Support, in Minnesota.
Regis has been in a state of flux for about 3 years now. We have had 3 CEOs, 2 CFOs, a few COOs, two restructures of the entire salon and field operation, 2 large lay-offs, a false start on developing a field HR structure, and a complete re-do of our salon technology. But the company is now starting to tread water a little bit. They realized that all the change was incredibly stressful, and are now really taking into consideration the effects of all this change on the employees. Executive management genuinely seems to care about the employees. Regis traditionally had a very, very cynical attitude toward people, including customers (now called guests) and employees. That is turning around, and it's by far the greatest improvement I've seen in the past several years. I feel heard by the C-Suite and, as someone who deals very frequently with the field and salons, I know that I can be their voice and they will at least be considered.

The culture at Salon Support is friendly and casual. It's like a family. We have quarterly meetings with the CEO and his executive team where he gives an honest overview of the state of the company. The bosses all have an open door policy, and nobody is scared of being fired or disciplined for speaking their mind. Ideas are at least considered.

Regis is a great place to learn. The recruiters and managers do a great job of hiring a diverse bunch of experienced professionals and folks just getting their feet wet. There are no stupid questions, and nobody gets disciplined for disagreeing with management.

In most departments, schedules are flexible, time off requests are granted, etc. Most managers don't sweat being late or early, as long as the work gets done. Overtime is almost always granted as long as it's needed. Work-life balance isn't something you hear a lot about at Regis, because coming to work really is like going to hang out with friends while you happen to be working. That said, work-life balance as a Regis employee is fine. No complaints here.

Free lunches! There are well-stocked refrigerators with lunch meat, hummus, dressing, salad, greens, veggies, and often little surprises. It's not gourmet food, but it's nutritious. And free. The kitchens also have stocked pantries, toasters, microwaves, toaster ovens, and blenders.

There are lots of little perks like catered meetings, two huge parties (one in the summer and one in the winter), and the CEO will occasionally surprise us by calling an ice cream truck to give everyone free ice cream or arranging food trucks to park in the lot and Regis foots the bill. Last winter when the temperatures were in the negative thirties, a local auto mechanic shop was hired to patrol the parking lot and help anyone with car trouble. It's little things like that that make a huge difference.

Regis raises millions of dollars every year for breast cancer research. As a company whose main clientele is women and a huge majority of whose employees are women, this is a really big deal every year.

ConsSales are down. That means so is pay. Salaries don't keep up with the market. There's a 401(k) plan on paper, but there's no matching from the company. Profit sharing is nonexistent. Health insurance premiums are high, and they don't cover much. Benefits also don't cover things a lot of companies do, like fitness club reimbursements. We have been promised more lucrative pay once sales pick up, but that won't be for the next couple of years.

Sometimes corporate homogeneity trumps creativity. That can be really frustrating for creative types.

All the changes from 2012-2013 really shook people up. Morale isn't where it could be, and there are a lot of people who haven't gotten over the legitimate trauma of having a third of the workforce laid off. Things are picking up, but there is still a palpable sadness in the air sometimes.

As a monolithic company that's been running lean for a couple of years, the people on the bottom rungs of the ladder (the people who also happen to be the ones selling our products and services and actually making money for the company) often don't know who to turn to when they need help. Communication from Salon Support doesn't trickle down to the salon staff like it should, and the leanness in field management and at Salon Support means that those of us who are meant to support the salon employees are stretched too thin to give stellar service to them. That's very regrettable.

Because the Regis Old Guard wasn't really into people development (we didn't have an HR department until 2012, and didn't have a head of HR until December, 2013), there aren't a lot of lower-level employees fit for promotion. That means the new guard has had to recruit externally or rely on job changes of people already in management and professional level positions to fill those roles. That has left a lot of bottom-rung corporate employees feeling stuck and burnt out and not seeing any promotions on the horizon. That's caused a not insignificant number of people to leave for other companies.

Advice to Senior ManagementBeef up staffing just a bit. Most departments could do with one or two more people to make them run efficiently.

Regis has always been behind the times in operations and technology. Stop relying on "best practices" and technology that was cutting edge a few years ago. Even the newest upgrades and practices are dated. You run a world class company. Start innovating instead of following.

Start investing in company culture, diversity, and talent and stop looking at that sort of thing as a luxury that you can't afford. It's going to be the only way to turn the company around.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Used to be a good place to work, it's all going downhill quick with no end in sight.

Hair Stylist (Current Employee)

I have been working at Regis Corporation full-time for more than 8 years

ProsIt used to be a friendly environment, you could come to work and enjoy for the most part being there. We had good hours and it wasn't as stressful.

ConsYou can tell this company is going down or at least bankrupt, we all feel the tension. They wan't you to be robots and pay you nothing, squeeze all the juice out of you and the client. Rules are being changed constantly so much that you can barely keep up anymore, even clients are noticing.It's not a good place to work at least not anymore unless something changes drastically.

Advice to Senior ManagementWhy don't you try to make the stylist happy so we can make the client happy? It trickles down, if we are happy the client will be happy. We can only pretend or put on a fake smile for so long...

No, I would not recommend this company to a friend

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Lots of Opportunity for Employees

Anonymous Employee (Current Employee)

I have been working at Regis Corporation full-time

ProsThe company is open to new ideas and there are lots of opportunities to be challenged

ConsThe business has seen sales declines for the past handful of years, but the new management team is working hard to reverse the trend and create long term sustainable growth

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Franchised Beauty

Stylist (Current Employee)

I have been working at Regis Corporation full-time for less than a year

ProsWorking for Regis there is a lot of growth opportunity to build clientle and the 6hour shifts are just enough.
I like the incentives for stylist that push us to work harder.

ConsThe pay isn't enough to live off of.
The chaotic atmosphere of managerial duties and salon duties (why is doesn't the salon manager have an office or at least a filing cabinet?)
Not having a receptionist limits the stylist while they're working, having to keep stepping away from a client.

Advice to Senior ManagementUnderstand that Regis salons is a brand that has returning guests and it should be ran as such and not as a cruise ship salon or a smart-style salon (although in the same brand).
Better payment plans
maybe based off experience

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Struggling Company Trying to Turn Things Around

Inventory Manager (Current Employee)
Edina, MN

I have been working at Regis Corporation full-time for more than 3 years

ProsRegis is a fine company that has become bloated over the years with greatly increased costs. The company has recently changed the vast majority of senior management that appears to be trying to right the ship. Unfortunately we have not yet seen this turnaround, but the outlook seems to be more hopeful.
-Great culture with an emphasis on work/life balance.
-Very friendly employees.
-Room to advance, but requires a lot of self-motivation.

Cons-Struggling company means low benefits.
-Old systems cause constant issues.

Advice to Senior ManagementGet rid of silly stuff like free food and increase salaries to attract new talent.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Used to be fun to work at, not anymore.

Hair Stylist (Current Employee)

I have been working at Regis Corporation full-time for more than 10 years

ProsInsurance benefits, you pay some of it, if you work enough hours. Flexible with schedule.

ConsCutting down on salon expenses. Hiring too many part time stylists. Have to share stations. Had 8 stylists when I started, now there's 16! Hires stylists without any knowledge of skills. Don't have cleaning crew anymore and salon looks dirty. They used to provide your tools, blow dryers, etc. Now you have to earn incentive points, which seem harder to get now. They want to focus on how many people you can get in and get out instead of focusing on your service sales. Don't get retail commission if your under $300 for the month. Just not fun anymore. Lacking teamwork. After more than 10 years I am looking for new salon to work at.

Advice to Senior ManagementTreat stylists with more respect, fairness, and recognition. Top stylists are always the first to leave.

– I'm not optimistic about the outlook for this company

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Disorganized, judgmental, unintelligent people running the show

District Leader (Current Employee)

I have been working at Regis Corporation full-time for more than 8 years

ProsIf you are lucky enough to have a great manager/supervisor/boss, you have a real opportunity to succeed.. for a while

-Marketing materials, Educational tools, business building all provided for you
-Some salons are in great locations, making building a clientele easy.
-Variety of products available for use.
-Training on many, many techniques and products you would have to pay for elsewhere.
-You really have all tools available at your disposal

ConsThis company seems to allow, and promote, managers and supervisors into positions solely based on company tenure.

-Low/Average pay for the work you are asked to do.
-No "REAL" HR dept. Don't expect to be able to talk to anyone about legitimate concerns. (including racist/anti-gay comments made by upper mgt. You will be ignored.)
-No communication across company. The left arm doesn't know what the right arm is doing.
-Upper mgt is a joke. Told one thing, shown another, asked a third.
-Expect to provide high end experience with low end capital. (Then, have NO IDEA why you are losing guests so quickly. Combine that with a crappy employee experience, which leads to a crappy guest experience, and you have no reason to stay.. as a guest or employee)
-The company seems to have the right idea, with NO CLUE how to execute.

Seriously, this company needs to pay more for better quality people, at least in field leadership. Having leadership that knows how to add and subtract may be a good start.

Advice to Senior ManagementPay closer attention to who your field teams are. Stop making emotionally charged decisions. A small bump in pay would help attract some better (SMARTER) employees. I really believe(d) in this company, until I saw who was being allowed to run the gamut.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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bad company to work for real bad bad

Hair Stylist (Current Employee)
New York, NY

I have been working at Regis Corporation part-time for less than a year

Prosnone only the cutting classes bad company

Consbad power trip managers and bad bad company losers

Advice to Senior Managementonly out to make us sale sale sale bad people

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Corporate is run by people who are not stylist and have no clue

Hairstylist (Current Employee)
Mira Loma, CA

I have been working at Regis Corporation full-time for more than 3 years

Prosi realy cant think of a pro. Ive had nothing but issues with this company since i started there. Thats why they have a high turnover with stylist. If you can sell thousands of dollars a month in extra services and retail you will do fine here. They will value you if you can achieve the ridiculous goals they set for your salon. They will even tolerate you stealing and altering your timecard as long as you can sell sell sell for them. But if your an honest person trying to do the right thing you are not valued at all. There mission statement is a joke because they dont follow it.

ConsPay rate is horrible and commission is a joke. I advised those that are stylist to stay away. Nine out of ten stylists are miserable there.

Advice to Senior ManagementKnow what your talking about before you advise your stylist. District leaders should be there to help the stylists not yell at them.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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