Regis Corporation

  www.regiscorp.com
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Regis Corporation Reviews

Updated May 31, 2014
Regis Corporation – Scottsdale – “Pretty Basic”

All Employees Current Employees Only

2.6 197 reviews

45% Approve of the CEO

Regis Corporation CEO Daniel J. Hanrahan

Daniel J. Hanrahan

(60 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance(in 6 reviews)

  • paid vacation, although it's minimum wage it's better than nothing(in 9 reviews)


Cons
  • The lack of communication to the level 1 teams from upper management sure didn't help(in 20 reviews)

  • I dislike making minimum wage or commission whichever is higher(in 18 reviews)

47 Employee Reviews Back to all reviews
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    • Culture & Values
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    2 people found this helpful  

    Former Management

    Salon Manager (Current Employee) Panama City, FL

    ProsGood Place to start out

    ConsThe pay rate is not the best

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great employees and fun place to work.

    Anonymous Employee (Current Employee) Edina, MN

    ProsGreat employees and fun place to work. Plus free lunch and great snack days.

    ConsPay is low. Benefits cost a lot. No 401K match

    Advice to Senior ManagementAdd 401K, add other perks

    Yes, I would recommend this company to a friend

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    7 people found this helpful  

    They're trying really hard...

    Several Positions In Several Departments (Current Employee) Edina, MN

    ProsThis review is for the corporate office, Salon Support, in Minnesota.
    Regis has been in a state of flux for about 3 years now. We have had 3 CEOs, 2 CFOs, a few COOs, two restructures of the entire salon and field operation, 2 large lay-offs, a false start on developing a field HR structure, and a complete re-do of our salon technology. But the company is now starting to tread water a little bit. They realized that all the change was incredibly stressful, and are now really taking into consideration the effects of all this change on the employees. Executive management genuinely seems to care about the employees. Regis traditionally had a very, very cynical attitude toward people, including customers (now called guests) and employees. That is turning around, and it's by far the greatest improvement I've seen in the past several years. I feel heard by the C-Suite and, as someone who deals very frequently with the field and salons, I know that I can be their voice and they will at least be considered.

    The culture at Salon Support is friendly and casual. It's like a family. We have quarterly meetings with the CEO and his executive team where he gives an honest overview of the state of the company. The bosses all have an open door policy, and nobody is scared of being fired or disciplined for speaking their mind. Ideas are at least considered.

    Regis is a great place to learn. The recruiters and managers do a great job of hiring a diverse bunch of experienced professionals and folks just getting their feet wet. There are no stupid questions, and nobody gets disciplined for disagreeing with management.

    In most departments, schedules are flexible, time off requests are granted, etc. Most managers don't sweat being late or early, as long as the work gets done. Overtime is almost always granted as long as it's needed. Work-life balance isn't something you hear a lot about at Regis, because coming to work really is like going to hang out with friends while you happen to be working. That said, work-life balance as a Regis employee is fine. No complaints here.

    Free lunches! There are well-stocked refrigerators with lunch meat, hummus, dressing, salad, greens, veggies, and often little surprises. It's not gourmet food, but it's nutritious. And free. The kitchens also have stocked pantries, toasters, microwaves, toaster ovens, and blenders.

    There are lots of little perks like catered meetings, two huge parties (one in the summer and one in the winter), and the CEO will occasionally surprise us by calling an ice cream truck to give everyone free ice cream or arranging food trucks to park in the lot and Regis foots the bill. Last winter when the temperatures were in the negative thirties, a local auto mechanic shop was hired to patrol the parking lot and help anyone with car trouble. It's little things like that that make a huge difference.

    Regis raises millions of dollars every year for breast cancer research. As a company whose main clientele is women and a huge majority of whose employees are women, this is a really big deal every year.

    ConsSales are down. That means so is pay. Salaries don't keep up with the market. There's a 401(k) plan on paper, but there's no matching from the company. Profit sharing is nonexistent. Health insurance premiums are high, and they don't cover much. Benefits also don't cover things a lot of companies do, like fitness club reimbursements. We have been promised more lucrative pay once sales pick up, but that won't be for the next couple of years.

    Sometimes corporate homogeneity trumps creativity. That can be really frustrating for creative types.

    All the changes from 2012-2013 really shook people up. Morale isn't where it could be, and there are a lot of people who haven't gotten over the legitimate trauma of having a third of the workforce laid off. Things are picking up, but there is still a palpable sadness in the air sometimes.

    As a monolithic company that's been running lean for a couple of years, the people on the bottom rungs of the ladder (the people who also happen to be the ones selling our products and services and actually making money for the company) often don't know who to turn to when they need help. Communication from Salon Support doesn't trickle down to the salon staff like it should, and the leanness in field management and at Salon Support means that those of us who are meant to support the salon employees are stretched too thin to give stellar service to them. That's very regrettable.

    Because the Regis Old Guard wasn't really into people development (we didn't have an HR department until 2012, and didn't have a head of HR until December, 2013), there aren't a lot of lower-level employees fit for promotion. That means the new guard has had to recruit externally or rely on job changes of people already in management and professional level positions to fill those roles. That has left a lot of bottom-rung corporate employees feeling stuck and burnt out and not seeing any promotions on the horizon. That's caused a not insignificant number of people to leave for other companies.

    Advice to Senior ManagementBeef up staffing just a bit. Most departments could do with one or two more people to make them run efficiently.

    Regis has always been behind the times in operations and technology. Stop relying on "best practices" and technology that was cutting edge a few years ago. Even the newest upgrades and practices are dated. You run a world class company. Start innovating instead of following.

    Start investing in company culture, diversity, and talent and stop looking at that sort of thing as a luxury that you can't afford. It's going to be the only way to turn the company around.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    Great company with a lot of potential

    Project Manager (Former Employee) Minneapolis, MN

    ProsA big little company so individual contribution is visible

    ConsNo strategic direction or direction keeps changing
    Management keeps changing
    Not stable

    Advice to Senior ManagementChange the IT department

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Great place to work, good life/work balance

    Tech Support Specialist (Former Employee) Edina, MN

    ProsFree Lunch, stocked fridge, good life/work balance

    Cons24/7/365, sometimes have to work holidays, low pay, little training, steep learning curve

    Advice to Senior Managementneed more support for employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Fun experience

    Drafter (Former Employee) Edina, MN

    ProsGet to see what your actually drawing in the field

    ConsEverything is good, there's nothing that needs change

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend

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    Great Company

    Anonymous Employee (Current Employee)

    ProsFree Lunch but small lunch room

    ConsParking is hectic in the morning

    Advice to Senior ManagementUpdate and automate

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Overall Good

    Anonymous Employee (Former Employee) Minneapolis, MN

    ProsGreat work/life balance, family atmosphere, free lunch, fun industry.

    ConsSalary - raises were hardly 2% if anything. Lack of support in IT and outdated technology. Upper management not willing to try new things - with new CEO things are changing but it will take time to put Regis back where it was back in the day. Terrible health insurance!

    Advice to Senior ManagementGet back to the basics of the salon industry. Spend a little money to get current with technology both in the salons and in the corporate office and don't be afraid to spend a little money to retain good people.

    Yes, I would recommend this company to a friend

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    regis is finally getting better

    Manager (Current Employee)

    Prosthis company is really changing for the good..I see dan making big changes that is company and industry needs.they really want to know how the employee feels and upper management is really being awesome..a new regis is coming

    Consthe salary..if we want the best we need to get this company to pay more..7.50 to 850 for a manager is crazy

    Advice to Senior Managementput the people in management that will make a difference

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    3 people found this helpful  

    Great learning experience.

    Hair Stylist (Former Employee)

    ProsClientele varies, always different each day. You gain experience with different type of hair texture. Great place to start when your fresh out of beauty school. All products are provided, just bring your shears. DVD education.

    ConsLow pay rate, working weekends is a must, sales numbers before artistry, No floor mats allowed in some locations which kill your feet & back.

    Advice to Senior ManagementBetter pay should be considered, especially to the stylists who bring in $300+ a day for the company.

    No, I would not recommend this company to a friend

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