Regis Corporation Reviews

Updated August 19, 2015
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
31 Ratings

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • Regis is a great place to learn (in 9 reviews)

Cons
  • The pay (minimum wage with a wage freeze) (in 23 reviews)

  • No one in upper management besides my DL could be bothered to care (in 22 reviews)

More Pros and Cons

79 Employee Reviews

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  1. Helpful (4)

    Regis? ..a joke

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetologist in Gilbert, AZ
    Former Employee - Cosmetologist in Gilbert, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you are desperate, and I mean desperate, for a pay check (if you want to call it that), and have no social life, Regis is A++..

    Cons

    Managers are usually in over they heads with not much in the way of leadership skills, or even, dare I say COMMON SENSE!! For example, one of the managers I worked under, had a major lack of leadership skills. She had already ran one salon into the ground, had her entire staff fired, then they gave her a new one.. that's right, if the staff changes, and the same problems exist, it's probably not the stylists!! Salon Managers are usually so untrained and clueless you end up doing their duties, untrained, and they expect you to do it perfectly, you get reprimanded if you don't. ESP is a must to survive here. Managers are not very effective or efficient in dealing with conflict in the salon. But I figure employees would not have much conflict with each other, if managers did their jobs and were more helpful in neutralizing situations. Area Supervisors are there for numbers numbers numbers! The only times you see them if when it's regarding numbers. If you try to reach them with a problem, they call your manager and ask them why their employees are calling them.. this is bad if your manager is the one you have a problem with. And as far as complaints go, whether they actually have an HR department is still a mystery, to me. when I needed to speak to someone, I could not find one piece of contact information. Training is a joke, seriously. I worked there for 3 years, went to 2 training classes.. The first one was for newbies and I had already been with Regis for about 9 months. It was taught by a area supervisor who couldn't answer any of our questions.In both the classes I attended, the instructors seemed to know about as much as I knew on my first day of beauty school. Benefits are expensive!! Dental and medical are so expensive I ended up getting a cheaper rate on my own. It would have cost more for me to insure just myself through the company then it does to insure my whole family on my own. Raises are also pathetic, they use a series of complicated graphs and it is based off of how much you make in service sales per hour (they call it HPS) For every level you pass you get a temporary raise of, are you ready for THIS? 5cents! The HPS levels are so scattered and unreasonable, I think I made it passed my base pay like 3 times. HPS must average above your base pay level for the entire pay period in order for it to count. You get commission on retail, but the percentage is so low, you'd have to shove product down people throats, sell $1000 in retail (after discounts, yup they count your service and retail discounts against you!! .. as if the coupons were your idea??) in order to earn an extra 100$.. on your paycheck, which is taken out in taxes anyways! If you want to be respected too, you are sooooo in the wrong place!m If you are lucky enough to get a review from your manager, it's usually done so tactless-ly that you walk away scratching your head wondering if your manager really just said such insulting things. Chances are, Yes, she did! Management and the staff members who make the most noise, get days off. If your respectful and overall a hard worker, your requests will be ignored. You'll get all the crummy shifts, closing 8 or more days in a row, no days off.. or working 11 days in a row, one day off, then back to work again.. This happened to me 3 times.. once for 11 days, once for 13, and once for 15..

    Advice to Management

    The entire Regis Corporation could use some serious revising in the checks and balances department, and perhaps more training of managers before promoting them to managers. Regional supervisors should be more in contact with their managers, and maybe even take input on a private basis from salon employees. Regis seems to be a great company, they have a huge chunk of the beauty industry, and perhaps that is why there are some overlooked shortcomings. With a little more attention to detail this company could really satisfy both employees and customers.


  2. Helpful (2)

    Entry Level Experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edina, MN
    Former Employee - Anonymous Employee in Edina, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I was given a great deal of responsibility right away, more than I would received in any of the other companies I was considering at the time. I had the opportunity to work with senior and executive level management almost right away.

    Cons

    Regis Corporation puts no emphasis on developing employees and gives employees no reason to stay, offering virtually no opportunity for advancement and menial annual raises that you receive regardless of how well/poorly you're performing. You're not rewarded for a job well done nor do you receive any consequences for doing a poor job. Turnover is high.

    Advice to Management

    Make an effort to employ and retain a higher quality workforce. It's impossible to keep talented employees when you don't compensate them well.


  3. Helpful (2)

    Where are the supervisors bosses?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Houston, TX
    Current Employee - Hair Stylist in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Love my co- workers. Leave home with money everyday. Love seeing my clients happy. It only took 3 1/2 years to start making good money...

    Cons

    Management / Supervisors change frequently. Nothing positive is ever said , it's always negative. It's a sweat shop for hair. Base pay is $7.50 an hour, not a haircut, HOUR!! All upper management cares about are the sales goals. They don't care if you work 7 days a week open to close YOU BETTER MAKE YOU GOALS! AND STAY BELOW 40% !!! The supervisor treats us likes dogs and talks to us like were 5! (this has happened within the last 6 months) Hasn't always been so bad...

    Advice to Management

    We are people! Treat us with RESPECT! WE ARE NOT DISPOSABLE! Start listening to your stylist and stop taking the superviors word for it!!!!! Come talk to US! We will tell you what has been going on!!!!! WE HAVE TRIED!!!! I ACTUALLY HOPE SOMEONE IN CORPORATE reads this site....


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  5. Helpful (4)

    Constant negativity, no raises.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist for BoRics - 15 Years in Chicago, IL
    Current Employee - Stylist for BoRics - 15 Years in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Guaranteed rate of pay, although it is minimum wage... HOWEVER, you are NOT guaranteed HOURS. If you are scheduled for 32, you may only get 20 because the management reserves the right to send you home if customer flow is down. They offer classes, but you don't always get CEU hours. What's the point?

    Cons

    The company sends out TOO MANY COUPONS and they are not capped against our sales. ALL coupons are deducted from our total sales, which bring down our commission totals. The company recently emailed all current registered customers a flyer for SEVEN DOLLAR HAIRCUTS. Are you kidding me? Is my time and talent REALLY WORTH $7? Will I now be written up for low sales? Full timers do not get holiday pay; it is just another day off. The stores are open on Sunday, so if you have a family, you have to practically bargain/beg for a weekend day off to spend with them because Saturdays are MANDATORY. They say they offer medical benefits, but they are so expensive that it eats up half of one of your checks (you get paid twice a month). It is ALWAYS the stylists' fault if sales are down - even if no customers walk in the door. Besides coupon mailers, the company has made NO effort to advertise our salon brand. We are expected to upsell EVERYTHING - "haircut and shampoo? how about a wax and conditioning treatment as well. How about a $10 bottle of product?" ... and don't take no for an answer. Offer another discount. Who knew that buying a bottle of shampoo is like buying a used car? Be pushy (and in the process, make sure that customer NEVER returns to your store again.) Sales suggestions may work for new customers, but as for the regulars (who are our bread and butter), we know them and their families, and also know that they are coming in for the $13 haircut and nothing more - USUALLY with a coupon in their hand. You can't treat a family walk-in based quick service salon like a full-service salon. You will NOT get the same sales results. You will get written up. A lot. Working for this company is like working for a haircut sweatshop. You may hypothetically bring in $50 per hour in sales with fabulous TOTALS, but if those sales are not spread over a certain % in products, % in waxes, % in color and % in conditioning treatments, you may as well have not done anything at all, because the management does not see the total, they just see percentages in specific types of sales. (hey, I see you did 14 cuts in 4 hours while working alone, with a $45 productivity per hour... but you COULD HAVE DONE/SOLD A COLOR SERVICE and let it process while you did ANOTHER cut, which would have added $50 to your totals, so, congratulations on the sales, but... gotta write you up.) Upper management treats salon employees like peasants. We don't get any raises, so the employee who was hired yesterday makes the same amount as someone who has been there 10 years, however, the company can afford to send all upper management overseas for a week-long paid vacation each year that they mask as a "meeting." Want to make more money as a stylist? Work faster to bring in more sales - and even then, you may get an extra few cents tacked on to your hourly as "commission." Sorry, but the 60 year old stylist or the pregnant stylist will not work as fast as the 20 year old. They claim to have incentive prizes. These prizes are always based on total sales, which sucks if you are part-time, and the "prize" is usually something that would cost the employee no more than $50 out of pocket at a store. An individual stylist has to compete with ALL other stores in the area or sometimes in the REGION with just ONE winner....and that's an incentive? What's this I've been reading about free lunches in other posts? HA! Not at the salon level. Is that where my raises are going? Free lunches to home office employees? Free lunches to the area and regional supervisors? Supervisors who use the company vehicles as their own so they burn up MORE money in gasoline for personal/family use? When we at the salon level, (you know, the worker bees who actually BRING IN THE MONEY SO MANAGMENT CAN HAVE THE FREE LUNCH) are told to go home because of a lack of sales, or who are written up for not selling enough waxes are not appreciated, it is no wonder there are so many disgrunteld employees. Someone may say "work somewhere else." This is difficult to do because Regis owns almost EVERY SALON BRAND.

    Advice to Management

    WAKE UP! We are the worker bees in the salons. We are the people who bring in the sales so upper managment can make their six and sometimes seven figure salaries. Happy employees equals happy clients which also equals RETURNING clients.


  6. Helpful (2)

    very discuraging place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Chicago, IL
    Current Employee - Stylist in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The only thing I gained from working with regis was my speed in hair cutting and a small clientel after two years.

    Cons

    The management doesnt care if you stay or go. If you dont have kids your working all the mid shifts. If it gets busy twords the end of your shift when its time for you to leave you are expected to stay. Your job is always on the line. Managers do what they want. No set schedules. If its slow you should clock out otherwise our production per hour goes down. I can go on and on.

    Advice to Management

    The big wigs up there or whoever came up with the rediculous pay scale should come and work in the salon for a week or two to see how much work we really do for such little pay.


  7. Helpful (3)

    all ways worried about keeping your low paying job even with all your experience and talent

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Clinton, MI
    Current Employee - Salon Manager in Clinton, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    love my staff we all make a great team,(do my best to make them feel appreciated). i know we wont go out of business!! at least i have a job! i also love my supervisor she works very hard and all ways takes the time to discuss matters with me. she will grab her shears and work along side of us when needed. i have never ever had a supervisor like her, she is very good at her job. one of a kind to say the least!!

    Cons

    pay scale is terrible, productivity is per pay period (Greatclips is daily) and the fact is we are better then greatclips.we are loseing great stylist to great clips because they pay so much better.i know at my salon customer service is number one. GC your on a time limit client is lucky to get a good H/C. but unfortunately Regis only cares about numbers and percents. so employees are all ways in fear of loseing there low paying jobs, how can our productivity increase with so many coupons!!!! i work very hard to make sure my clients are treated like royalty, i love what i do, then i look at my paycheck and i want to cry. how am i gonna pay my bills with this. its so sad when the kid at mcdonalds makes more then i do hourly. i went to school to be a PROFESIONAL hair stylist and i feel im treated meaningless and so very replaceable as well as disrespectsd by upper management. I feel regis wants to turn us all in to assembly line workers (by the way assembly workers get paid more) but at the same time they also want a full service salon enviorment . we are full service ,great clips is NOT!! so the only competition i see where greatclips is concerned is great clips treats there stylist with better pay!!!! And the sad part is if any employee dare speak there mind good luck because you will be out of a job you are an AT WILL EMPLOYEE!! Regis does not need a reason to fire you. but with that being said they can find a reason so very easy. all they have to do is say your service per hour , average ticket sale , productivity, colors are not up to there standards. Take your pick because your gone no matter how good you are or how much passion you have for your work and no matter how happy your clients are. I personally love my salon and my girls and above all i really enjoy my clients but the sad truth is after all my years with Regis i think its time i start looking elsewhere, To me greatclips has all ways been the enemy but now im starting to think if you can not beat them join them. My paycheck would definitely increase and greatclips would gain a greatfull, hardworking, passionate, loyal employee.

    Advice to Management

    Honestly and sadly Regis does not want any advise. If they did productivity would be daily not per pay period (then hourly really would not be an issue) if during your two week pay period a stylist had 8 days she made productivity and 2 or 3 slow days (due to weather or what ever) the stylist would have made commission for 8 days and the other days she would of only made her base salary. wow what a concept!!!! That seems only fair.Hmmmm thats how Greatclips pays, And Regis thinks Greatclips is our compition, that is why we have the same type of coupons, same check in system with the computer, seems to me Regis is a copycat!! Well then why wont Regis copy there payscale too??? Regis should be embarrassed. FYI starting pay for a stylist is 8.50 per hour if you have experience it can be higher. managers starting pay ranges 11.25-12.00 i wish they would go through this sight and read everyones review of them. im happy to see how many profesionals share my point of view.


  8. Helpful (1)

    Very micro managed and overworked

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edina, MN
    Former Employee - Anonymous Employee in Edina, MN
    Doesn't Recommend
    No opinion of CEO

    Pros

    flexible work schedule if you are in the right department

    Cons

    Medical Plan has extremely high deductibles, PTO is not competative, not enough hours in the day to do the work required.

    Advice to Management

    Recognize those that work hard for the company.


  9. Helpful (1)

    Worst place I've ever worked

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edina, MN
    Current Employee - Anonymous Employee in Edina, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Opportunity to work with a variety tech Flexible scheduling Lots of friendly and talented coworkers who deserve to be treated better

    Cons

    Poor leadership from the top down Way too many meetings Extremely thin staffing in IT Complete lack of direction Will take the word of contractors over employees every time.

    Advice to Management

    Get your act together. You have employees that will work hard for you, use them and don't treat them like warm bodies and numbers on a balance sheet.


  10. Helpful (3)

    Very disappointing and a total waste of the last two years.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Cary, NC
    Current Employee - Stylist in Cary, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Easy work to get right after school, guaranteed salary (minimum wage of course), um... thats it.

    Cons

    Hours of sitting during slow days. Minimum wage as a base salary with no chance of reaching a decent commission rate. NO bonuses or credits for COUPONS. Had a $7.99 haircut sale for a week that all stylist lost a considerable amount of money on, while working long hectic days. Products and tools that stylist are told to use are not always up to par. Constantly running out of color and backbar products, but having a limit that we cannot max on re-orders. Being sent tons and tons of products that never get sold or used because stylist were not questioned on what was right for their salon. Winning a district wide contest between salons only to be sent a $50 gift card to be split between 5 stylist. WHOOO living the dream with Regis.

    Advice to Management

    I would advise them to come work for a day and deal with the public, do the services and work we do for such cheap pay. Try treating your employees like they make your business run, because without us you'd have nothing but a building. The reason these salons are viewed as lower service, or a place to get a bad haircut is because the only stylist who want to actually work here are the ones that have no goals for there future, or ones that don't care to be taken advantage of. You want good employees, try treating us like it. I've wasted two years with this company, so I guess it's time to move on, with my clientel of course.


  11. Helpful (1)

    My experience was VERY eye-opening.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Greensboro, GA
    Former Employee - Stylist in Greensboro, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great insurance benefits & great prices for customers.

    Cons

    Salon-management not held accountable of their actions. Management will write-up employees for doing the same things management gets-away with.

    Advice to Management

    BETTER-MORE THOROUGH salon-management training BY Area Supervisors and NOT the employees. Salon-management should be reprimanded the same as stylists.



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