Regis Corporation

  www.regiscorp.com
  www.regiscorp.com

Regis Corporation Reviews

Updated December 14, 2014
Updated December 14, 2014
220 Reviews
2.3
220 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
72 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • Great place for a new graduate out of cosmetology to start (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 23 reviews)

  • No one in upper management besides my DL could be bothered to care (in 22 reviews)

More Highlights

135 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Stylist hair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Monaca, PA
    Current Employee - Hair Stylist in Monaca, PA

    I have been working at Regis Corporation

    Pros

    If met alot of co worker, that I like

    Cons

    They are not a fair company, its a mimum wage employer..

    Advice to ManagementAdvice

    Raise your pay rate, treat your employees employee's fair

    Recommends
    Negative Outlook
  2. 1 person found this helpful  

    I love working for regis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Winston-Salem, NC
    Current Employee - Manager in Winston-Salem, NC

    I have been working at Regis Corporation

    Pros

    Competitive pay, flexible work schedules

    Cons

    The cons are what you make them.

    Advice to ManagementAdvice

    Some of the reviews on this site pertaining to our company are false. I have been with regis 8 years and have moved up in the company. Any job especially in the hair industry is what you make it. There is alot of competition. You need to be above the rest. Slandering your company is not going to solve anything, it's just going to cost you business. If you are dissatisfied with your current position then do something about it instead of complaining and tearing down your place of employment. If it's as bad as you say, you look like a fool for staying. These reviews are false, and are by disgruntled employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Not good at all....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Indianapolis, IN
    Current Employee - Salon Manager in Indianapolis, IN

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I loved doing hair. It was nice to get free stuff from vendors.

    Cons

    The pay is terrible!!!! Managing a salon, marketing the salon to the area, AND being behind the chair and making commission. Literally impossible when you have to do all those things. Not to mention barely making over minimum wage. Upper management was terrible once they changed everything. My first 2 district leaders were great! I went in every high performers award trip they held for the managers and I still couldn't get a raise from the company. My salon was a newer SmartStyle in a wealthy area so it was difficult to build. Needless to say, I spent countless hours/days working for a company who really doesn't want to pay anyone.

    Advice to ManagementAdvice

    Be supportive. Pay your stylists/managers.

    Disapproves of CEO
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  5. 1 person found this helpful  

    Shameful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist in Detroit, MI
    Current Employee - Stylist in Detroit, MI

    I have been working at Regis Corporation full-time (more than 10 years)

    Pros

    MY customers and co workers. This company does not deserve to say they lead the industry. They treat their employees terrible. We do way more than be hair stylist for them. We are secretaries, maids, plumbers, advertisors, and more! The customers are their last concern. Over 20 yrs I've worked for them and I am treated no different than a new hire. Shame in me for staying so long with a company that manipulates, not educates, and blames their employees for their low wages instead of their impossible production scale. This company takes from their employees daily through coupons. I pray the truth comes out sooner than later.

    Cons

    Changes, changes daily. Leadership is horrible. No commincation beyond store level. Company has low standards for the condition of their stores. Safety stanards non exsistant. Focus on everthing but the customer, more than likely due to corporation lacks anyone from the industry.

    Advice to ManagementAdvice

    Go back to basics. Re-invest in your stores. Value your employees. This doesn't have to be in the form of money. Appreciate those that have been loyal. Always make the customer first. Lastly, comunicate...it solves anything.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Not very caring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Regis Corporation part-time (more than an year)

    Pros

    Great place for just out of school stylists, gain up on product knowledge, meet a lot of interesting people

    Cons

    Paid $7.25 an hour, can only make more if you meet commission but if its in a small town and a small salon then you're screwed, doesn't care about the safety of employees, tries to charge people without being straight forward (ie, charging an extra $1 for conditioner rather than putting it within the price of the cut/shampoo), no extra training other than outdated videos, if you're not in a manager position then don't expect to get more than 24 hours a week, also no bonuses and you have to work on holidays.

    Advice to ManagementAdvice

    Learn to care about your employees and listen to what they're saying and why. Don't assume every salon has the amount of people coming in as another salon. We're all very different and not all salons are busy. We can't force someone to get their hair done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    No leadership. No strategy. No soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I started positive and hopeful but HQ leadership is so toxic, smug, smarter than everyone in the room, uses up all the oxygen on meetings - it dries up your ideas, drive and inspiration.

    Cons

    All decision making like customer recovery, compensation and pricing is pushed up so high and oversimplified to single solution that company is not competitive or in touch with front line. This is destructive and will destroy the business.

    Advice to ManagementAdvice

    Board, CEO and C level are beginners (most first time at top level) with no multi-unit retail experience. It's not a cruise line. Get a real strategy instead of your low impact tactics (evidence - stock price over 2+ years) stop pretending there is only one brand and you can build 5000 Supercuts without destroying the business and bleeding poor unsuspecting Franchisees. Try the heavy lifting of creating a real strategy that leverages the company's competitive advantage and only distinct feature - locations and penetration. Stop blaming and firing people who don't agree with you and look in the mirror. Try some modern leadership instead of your archaic command and control methods.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Upper level management is terrible and terrible examples of leaders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Regis Corporation full-time (more than 10 years)

    Pros

    I love what i do, my location, my co stylist and the guest I serve. "Guest for Life"

    Cons

    Regis pay and the lack of, lack of care and lack of respect for the stylist. The lack of required repairs the company should provides to my salon, the lack of required cleaning services the company should provide to my salon. No money is always the response. No leadership by example.

    Advice to ManagementAdvice

    The management uses "My Salon Listens" as an abusive whipping post instead of a tool to build a stylist confidence. It's a place where customers could leave a complain or compliment. Upper level managers want managers to review the complaint with the stylist you can get 1 complaint and 15 compliments and they focus on the 1 complaint. It is so abusive. In customer service you are going to get complaints but to focus on them like this management team does is over the top. This type of leadership is lacking so much balance. No one grows in this environment. "Regis" your ship is sinking. You' re forgetting about you most useful tool ~ the stylist. "Employer of choice" has no value.

    Doesn't Recommend
    Negative Outlook
  9. 2 people found this helpful  

    No raises EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regis Corporation

    Pros

    Free tools to use.

    Cons

    Sliding scale is a rip off when they schedule 4 people a day. There's no way to increase base pay

    Advice to ManagementAdvice

    Stop trying to get over on the stylist

  10. 1 person found this helpful  

    stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Harlingen, TX
    Current Employee - Hair Stylist in Harlingen, TX

    I have been working at Regis Corporation full-time (less than an year)

    Pros

    i got hired without qualifications.

    Cons

    i was discriminated against due to my orientation. i was held back from additional training ( all of which were dvds) and was not made eligible from promotions to eyebrow specialist etc.. because they did not think i was good enough to be promoted... but i was good enough to be hired... not understanding that, and when i went to look for other jobs in other salons i was talked about in a way that i was not able to get those jobs.

    Advice to ManagementAdvice

    you let the salon managers get away with treating employees any which way they like to ... and favoritism is overt... if you want to promote your salon the way you do in your training dvds you need to start cleaning up the mess that is happening in the smaller salons... seriously. i live in a small town, and people talk. the reason that the salon is not doing well in our area is becuase of the way your hairstylists conduct themselves in your salons and out of your salons.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Love the people, not too crazy about the pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist in Florence, KY
    Current Employee - Receptionist in Florence, KY

    I have been working at Regis Corporation part-time (more than 3 years)

    Pros

    I love my job because of the awesome people I get to work with - stylists and clients included. I enjoy interacting with the various people that enter the salon. I always tell people that there is never a dull moment. I laugh a lot here, but you really need to find things to laugh about. I believe that it is really how you approach the job that will effect your affinity for it. It is definitely not for everyone.

    Cons

    Wherever there are people present, problems are bound to arise. Dealing with the public can be tiresome at times. It wears on you after a while. The pay is not that great either. I've worked at Regis for 3 years, and have never had a raise.

    Advice to ManagementAdvice

    You really need to look into the needs of your employees before you turn your attention to the customers.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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