Regis Corporation

  www.regiscorp.com
  www.regiscorp.com
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Regis Corporation Reviews

Updated August 11, 2014
Updated August 11, 2014
204 Reviews
2.3
204 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
62 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • paid vacation, although it's minimum wage it's better than nothing (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 21 reviews)

  • No one in upper management besides my DL could be bothered to care (in 21 reviews)

More Highlights

50 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Manager and Educator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salon Manager and Educator  in  Castle Rock, CO
    Former Employee - Salon Manager and Educator in Castle Rock, CO

    I worked at Regis Corporation full-time for more than 5 years

    Pros

    Anything that was beneficial about working for this company changed almost immediately after being corporately owned. I wish I could say that there was something good about the company. The only positive experience was the people I worked with.

    Cons

    -Money. It was impossible to get a raise for staff or as management. There are stylists working that are top 5 in their district in sales, have worked there for 4 or more years, still making $9 an hour. 5 years ago the median pay for a hairdresser nationwide was almost $10,000 a year more than what it is now. Regis being the largest corporation in the industry, employing 10,000+ people, is almost single handedly ruining our industry standards for pay. Hair is no longer a viable career option for young people. Especially when they are paying 12,000-30,000 for school. I feel that Regis plays a very large part in that.

    -Recognition. As a salon manager and lead educator, I got little to no recognition for my accomplishments within the company from anyone besides the staff and my DL. It is a fact that most employees appreciate non monetary recognition more so than money. Being that we made no money, some sort of recognition for your hard work is needed. I took a salon from 14th in the district to 2nd overall and held there for nearly 2 years. Not only could I not get a raise, I got absolutely no recognition from anyone above my DL. The absolute only motivation for succeeding was myself, and seeing my name on the top of the list. Otherwise there was no reason to excel. No one in upper management besides my DL could be bothered to care. It was also impossible to get things for my salon. A coat rack, the lighting replaced. I had to do these things myself. My DL was amazing and super supportive, but there was only so much she could do.

    -Education. It became nearly impossible to provide the proper education for the region. We were having class in a back room of a salon, without access to proper equipment. We had almost no support with upper management to get more educators for our area. There was no budget for supplies for several years with most of the cost coming out of my own pocket for classes. I am not exaggerating when I say that more than half the time, I was paying more to put the class together than I got to teach it. Which I had no problem doing because I loved it, but I could only wish that corporate would do the same. There was also no real organization for our Design Team, with partial duties falling on my DL and her getting no support from upper management. We could not get class clandars approved for months at a time. We only had 2 educators for our area, so we could only offer the most basic classes. They certified 20 new educators in module 1, but then took over a year to certify them again. So with 20 new educators getting no answers or support, now they only have 3 left. 20 opportunities to build and grow, left in the dust for a year. That's a year that we could have been offering more than just the basic classes to our staff. They could have become more than just the basic hairdresser in that year. It became impossible to watch those opportunities go down the drain.

    Advice to ManagementAdvice

    Regis, you are failing Business 101. You are hiring people in and paying them below the poverty line. You do not offer any raises or even praise for hard work. You are educating your stylists in a salon back room. The strength of a company comes from it's employees. You are not supporting them, and expecting them to still support you. You are expecting all staff to immediately get on board with 100 new changes, trying to save a sinking ship, but you refuse to get on board with them. I no longer believe that the corporate model works for this industry. Unless the corporation pulls it together, and starts treating their employees right so they can keep good stylists in their salon, I believe the whole company will go under.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    I am a stylist for a MasterCuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation full-time for more than 10 years

    Pros

    all the stylists I work for are very nice

    Cons

    Little pay, Don't expect tips to be great...Most of the GUESTS (as we're told to call them), don't want to pay $3 extra dollars for a shampoo,so do you think the tip is gonna be good if any! I agree with what others say about benefits too.
    Way too expensive & unless you end up with a major surgery bill. It's not worth it.
    We don't work 40 hrs. as so as it is,and now our hrs. have been getting cut! Everyone always had to work on Saturdays...Now we're getting asked,"Who wants one off"?
    Sounds to me that the place is sinking!

    Advice to ManagementAdvice

    The stylists are the ones that are making your money...pay them more...we need a boost. Give out raises. That sliding pay scale isn't enough. Coupons & discounts are fine for the GUESTS...,but it sucks for us, We should get the credit for the full price of the service,not for the price with the discount. So you give to the Guests & take away from us!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    The Road from Proud to Discontented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Regis Corporation

    Pros

    Friendly people, work/life balance, food stocked kitchens, free coffee, Minnesota spring, summer and fall. If you are interested in settling for complacency without any opportunity for career growth, this is your organization.

    Cons

    Minnesota winters...seriously...the last 6+ yrs have been extremely frustrating with multiple reorganization efforts, change in leadership, too many lay offs to count both at Salon Support and in the field. For as long as I can remember, leadership has been talking about turning Regis into an Employer of Choice...I have come to learn that this is just what it has been....talk only. There is absolutely no career track in corporate and in fact, nearly all promotional opportunities are extended to outsiders...There seems to be a general philosophy to ignore talent within while filing new opportunities with talent from the outside. Keeping in mind that the "outside" really means who you know...Upper management is bringing in their own people. There is talent at corporate who are not taken seriously. Thus, many experienced, well educated and deserving employees have voluntarily taken their skills elsewhere. Kudos to them.

    Advice to ManagementAdvice

    Take stock in your employees. Give them credit for what they do and what they know. An occasional lunch outing is great, but does not replace any opportunity to be challenged and grow.

    Doesn't Recommend
    Neutral Outlook
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  5. 2 people found this helpful  

    could be a great place to work because we have the customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist  in  Southern Pines, NC
    Current Employee - Hair Stylist in Southern Pines, NC

    I have been working at Regis Corporation full-time for more than a year

    Pros

    Busy Salon. My salon manager is great. I love my customers. My coworkers are cool.

    Cons

    Pay is very low, Cant use floor mats due to lawsuit, can only use their Regis Brand hair products on back bar, Cheap continuing education classes. Nothing modern. Run down salon with crappy ceilings, floors, booths. Lights are always burnt out, flies everywhere. Matrix color is terrible, sinks are broken...Corporate needs to remodel our salon before other salons push us out because there is money to be made there.

    Advice to ManagementAdvice

    To Corporate: Please stop treating us like infants

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Loyal to themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  San Francisco, CA
    Former Employee - Manager in San Francisco, CA

    I worked at Regis Corporation full-time for more than 10 years

    Pros

    Flexible schedule - That's about it

    Cons

    Goals are unrealistic, no regard for experience, ivory tower mentality, nonsensical beliefs and objectives.

    Advice to ManagementAdvice

    Get in touch with the reality. Treat your employees fair - they work with your customers every day - your customers are not loyal to the name on the front of the building - they are loyal to the person doing their hair and will not tolerate poor execution or service - Sad to see what a mess you have made -

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Company has potential, but doesn't invest enough in front-line employees

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regis Corporation

    Pros

    Many salons will hire you with little experience, which is a great way to get into the cosmetology industry, because many private salons will not even give you a chance. For Smart Style salons, the walk-in traffic you have access to is wonderful for those who do not have an established clientele.

    Cons

    The amount of pay you receive is laughable for an adult that has taken the time to go to school for a cosmetology license. The wage is hourly minimum wage or commission percentage of services, which ever is greater at the end of the pay period. Commission starts low at 38%. You do have the opportunity to earn more ( I received a 5% raise after meeting a particular amount of sales standards), but since many stores don't allow their employees to be true full-time employees (35-40 hrs), you still end up making a very low wage.

    Advice to ManagementAdvice

    Pay stylists what they are worth. They are on the front lines directly facing your customers and without them, you wouldn't have a company. This would prevent the massive amount of turn over the company experiences, making for a much more stable business. The customers can sense the instability very well.

    Doesn't Recommend
  8. 3 people found this helpful  

    District Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Leader  in  San Antonio, TX
    Former Employee - District Leader in San Antonio, TX

    I worked at Regis Corporation full-time for more than 8 years

    Pros

    Worked closely and made positive impact in my staff and vice versa.

    Cons

    Corporate has little understanding of how field operations work. They expect fuels leadership to do hair AND "run" up to 8 managers. Read their recent "earnings call" transcripts and you'll realize they have little understanding how to deliver a best in class experience to anyone but their corporate salaries.

    Advice to ManagementAdvice

    Get out of Illinois and the northern states when you do field research. Creating new positions for million dollar salary heads is NOT going to turn your earnings call in a new direction. You recently castrated your field leadership by expecting them to lead multiple units while maintaining the production standards if a high producing stylist. Very interesting concept since no one up in Edina has worked a single hour behind the chair much less know how to do hair. Yet you laid off all your non-technical field leadership. Hmmm, hypocrites maybe?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Company is in a Bad Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation part-time for more than 10 years

    Pros

    Employees out in the field do a great job and work so hard to be effective and offer great servicel! Love the enthusiasm and caring that they bring to work everyday.

    Cons

    This used to be a company that cared about what it actually served.

    The success of Regis over the years has been built on holding the product and services delivered as absolutely paramount – ultimately by people that were connected to the end product and truly invested in delivering good service. Owner, executives and middle-management supported and nurtured this directive in a way that really brought it all together and it worked.

    Today, Regis is more about stock value…. without any value or attention paid to the core product. Getting people in the door will never improve until this is changed.

    Over the last three years the new board has stripped the fundamental core value of what made Regis a leader in this industry for decades. The fundamental base of knowledge and expertise that Regis once had regarding the core service of haircare and beauty is now greatly diminished. Which is not a surprise, since most all of the employees that truly understood (and cared about) the industry were fired or laid off.

    Regis' "new" strategy over the last 3 years had been to not only retrace former mistakes by delving into overly bloated executive salaries (check them out, they are public), it has moved in the direction of relying on executives that couldn't care less about the product served. Taking weeks to make a decision of any sort and ultimately bloating the middle-to-upper management structure even further.

    Advice to ManagementAdvice

    Hire a few management professionals that actually know and care what good haircare is all about. Ditch the followers … in both upper and middle-management.

    Reward your stylists and employees out in the field – they are the ones that make the difference.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Good starting place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetologist  in  Council Bluffs, IA
    Former Employee - Cosmetologist in Council Bluffs, IA

    I worked at Regis Corporation full-time for more than a year

    Pros

    Great if you do not have a clientele.

    Cons

    Low wages, almost impossible to move up with the company

  11. 2 people found this helpful  

    Used to be fun to work at, not anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation full-time for more than 10 years

    Pros

    Insurance benefits, you pay some of it, if you work enough hours. Flexible with schedule.

    Cons

    Cutting down on salon expenses. Hiring too many part time stylists. Have to share stations. Had 8 stylists when I started, now there's 16! Hires stylists without any knowledge of skills. Don't have cleaning crew anymore and salon looks dirty. They used to provide your tools, blow dryers, etc. Now you have to earn incentive points, which seem harder to get now. They want to focus on how many people you can get in and get out instead of focusing on your service sales. Don't get retail commission if your under $300 for the month. Just not fun anymore. Lacking teamwork. After more than 10 years I am looking for new salon to work at.

    Advice to ManagementAdvice

    Treat stylists with more respect, fairness, and recognition. Top stylists are always the first to leave.

    Negative Outlook
    No opinion of CEO

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