Regis Corporation

  www.regiscorp.com
  www.regiscorp.com

Regis Corporation Reviews

Updated October 16, 2014
Updated October 16, 2014
208 Reviews
2.3
208 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
64 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • paid vacation, although it's minimum wage it's better than nothing (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 22 reviews)

  • No one in upper management besides my DL could be bothered to care (in 21 reviews)

More Highlights

52 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Good starting place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetologist in Council Bluffs, IA
    Former Employee - Cosmetologist in Council Bluffs, IA

    I worked at Regis Corporation full-time (more than an year)

    Pros

    Great if you do not have a clientele.

    Cons

    Low wages, almost impossible to move up with the company

  2. 2 people found this helpful  

    No say for the front line...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    Product and service discounts, great co workers, flexibility ...honestly, not much else.....I can't even write 20 words to fill this space.

    Cons

    Company has gone through 3 restructures, poor decisions made by promoting non business educated or trained field staff. Company continuing to lose money on patch work while take more and more away from its hard working front line staff. There is no growth, just people leaving.

    Advice to ManagementAdvice

    Focus on the Home Office staff and strengthen moral. Once this is fixed, this will trickle down to the salon level.

  3. 2 people found this helpful  

    Used to be fun to work at, not anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation full-time (more than 10 years)

    Pros

    Insurance benefits, you pay some of it, if you work enough hours. Flexible with schedule.

    Cons

    Cutting down on salon expenses. Hiring too many part time stylists. Have to share stations. Had 8 stylists when I started, now there's 16! Hires stylists without any knowledge of skills. Don't have cleaning crew anymore and salon looks dirty. They used to provide your tools, blow dryers, etc. Now you have to earn incentive points, which seem harder to get now. They want to focus on how many people you can get in and get out instead of focusing on your service sales. Don't get retail commission if your under $300 for the month. Just not fun anymore. Lacking teamwork. After more than 10 years I am looking for new salon to work at.

    Advice to ManagementAdvice

    Treat stylists with more respect, fairness, and recognition. Top stylists are always the first to leave.

    Negative Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    Great beginning, bad Ending

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    There was once a mile long list of "pro's". The only one I can think of now, are some of the people who are still around.

    Cons

    New CEO and board. Too much concentration on the money. The company lost what was great, the feeling of being a part of a family.

    Advice to ManagementAdvice

    The people behind the chair are the money makers and yet they are treated the worst. They are overworked and under paid. You can't attract great talent, because they won't work for the pay or conditions offered. There is no incentive to do better or to stick around. It's sad. Regis was once a great company, now it's just a joke to most hairdressers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Disorganized, judgmental, unintelligent people running the show

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Leader
    Current Employee - District Leader

    I have been working at Regis Corporation full-time (more than 8 years)

    Pros

    If you are lucky enough to have a great manager/supervisor/boss, you have a real opportunity to succeed.. for a while

    -Marketing materials, Educational tools, business building all provided for you
    -Some salons are in great locations, making building a clientele easy.
    -Variety of products available for use.
    -Training on many, many techniques and products you would have to pay for elsewhere.
    -You really have all tools available at your disposal

    Cons

    This company seems to allow, and promote, managers and supervisors into positions solely based on company tenure.

    -Low/Average pay for the work you are asked to do.
    -No "REAL" HR dept. Don't expect to be able to talk to anyone about legitimate concerns. (including racist/anti-gay comments made by upper mgt. You will be ignored.)
    -No communication across company. The left arm doesn't know what the right arm is doing.
    -Upper mgt is a joke. Told one thing, shown another, asked a third.
    -Expect to provide high end experience with low end capital. (Then, have NO IDEA why you are losing guests so quickly. Combine that with a crappy employee experience, which leads to a crappy guest experience, and you have no reason to stay.. as a guest or employee)
    -The company seems to have the right idea, with NO CLUE how to execute.

    Seriously, this company needs to pay more for better quality people, at least in field leadership. Having leadership that knows how to add and subtract may be a good start.

    Advice to ManagementAdvice

    Pay closer attention to who your field teams are. Stop making emotionally charged decisions. A small bump in pay would help attract some better (SMARTER) employees. I really believe(d) in this company, until I saw who was being allowed to run the gamut.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Upper management is a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist in Princeton, NJ
    Former Employee - Hair Stylist in Princeton, NJ

    I worked at Regis Corporation full-time (more than an year)

    Pros

    The people in the lawrenceville/ princeton nj location are great, large amount of staff, tons of walk ins, able to transfer when moving and not having to look for a new job, good way to build a local clientele, fast paced.

    Cons

    terrible base pay, terrible insurance, NO HR DEPARTMENT, clueless payroll department, upper management doesn't care, they pretty much own every chain hair establishment short of the hair cuttery.

    Advice to ManagementAdvice

    I wish the head of the company would see how evil some of their district managers are, and how they abuse their power.

    Doesn't Recommend
    No opinion of CEO
  8. 4 people found this helpful  

    POS IT Helpdesk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT POS Helpdesk in Edina, MN
    Former Employee - IT POS Helpdesk in Edina, MN

    I worked at Regis Corporation as a contractor (more than an year)

    Pros

    Good place to start if you are new to the field. The job itself lets you learn basic troubleshooting skills which can help you later at different jobs. They got free food, which is good, and the bathrooms are clean.

    Cons

    Terrible management for the POS helpdesk. The supervisors and team leads aren't qualified to do their jobs. Everything seemed so disorganized, and this is NOT something you want in IT. The lack of communication to the level 1 teams from upper management sure didn't help. The only thing that mattered to them was the "KPI" we get at the end of each month, and how much time we spend on "ready" and not paperwork. When the knowledge base they have is a piece of crap, of course most people will be spending time on "paperwork" because most of the time it takes longer to find the KB number than to fix the actual issue due to poor programming of their KB search. The pay is also very bad for the amount of work level 1 has to do. Everyday was a headache because of the stress they put on you to "stay in ready" or "GET ON LIVE ASAP". It's ridiculous, and not only that, NO DIRECT FEEDBACK from management to you because they don't care what your opinions are.

    Advice to ManagementAdvice

    Hire more qualified supervisors, promote team leads that actually know what they are doing, actually TRAIN your employees, 2 days of viewing power points does not count as any kind of training.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    boy have they changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation full-time (more than 5 years)

    Pros

    they used to care not anymore

    Cons

    corp. not organized keep changing

    Advice to ManagementAdvice

    get organized and know what you are doing

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    The Smart Ones will leave after 1-3 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level I POS Support in Edina, MN
    Current Employee - Level I POS Support in Edina, MN

    I have been working at Regis Corporation full-time (less than an year)

    Pros

    great entry level for students out of college.
    remote access to salon site where you fix the issue by yourself.
    Lots of experience to learned from.
    Communication and writing is the number one thing I can not stress from working at this place.

    Cons

    The leads here are the worst. They themselves do not even know the supersalon issues to the point where if you asked them for help, they will direct you to a HPK article for troubleshooting references.
    What do that show to me? It shows that the leads there were chosen randomly with no IT background.
    Lastly the super-visors, being on paperwork for 5 min. plus doesn't mean that we are wasting corporate's pay, we are SPEANDING THOSE 5 MIN PLUS JUST TO LOOK FOR A HPK ID number.
    With the lack of training, me and the people that started together only got 2 days of training and went live afterward.

    Advice to ManagementAdvice

    You know, instead of directing your level 1 support to HPK, tell your level 1 support how to fix the issue.
    The problem is not HPK, it is that level 1 support already spent enough time to where they came to YOU, the leads and Super-visors just to get directed back to HPK.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 5 people found this helpful  

    On a downward spiral.... Future employees Beware!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Operations Manager in Minneapolis, MN
    Former Employee - Regional Operations Manager in Minneapolis, MN

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    Offers lots of opportunities for advancement. Opportunity to build and create relationships with people that work at the HO and in other states.

    Cons

    Regis used to be a family based company. It provided hardworking people growth opportunities. Since the addition of new CEO in 2012 things have gone south. They have laid of long term field staff, whole departments, and salon employees. These come without any prior notice. They promise employees better paying jobs, better incentives, and more opportunities for advancement. None of these are ever full-filled. They always expect and want more but never provide the resources to make it happen!! Rarely are you provided with feedback on performance improvement. Currently they are again restructuring! I say again because they had a restructure in 6/2012.

    Advice to ManagementAdvice

    If you say something then do it! If you make it a priority to "be the employer of choice" then be the employer of choice. Cutting costs isn't about hiring unqualified people for jobs to pay them less.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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