Regis Corporation Reviews

Updated June 30, 2015
71 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset

71 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Used to be fun to work at, not anymore.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation full-time (More than 10 years)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Insurance benefits, you pay some of it, if you work enough hours. Flexible with schedule.

    Cons

    Cutting down on salon expenses. Hiring too many part time stylists. Have to share stations. Had 8 stylists when I started, now there's 16! Hires stylists without any knowledge of skills. Don't have cleaning crew anymore and salon looks dirty. They used to provide your tools, blow dryers, etc. Now you have to earn incentive points, which seem harder to get now. They want to focus on how many people you can get in and get out instead of focusing on your service sales. Don't get retail commission if your under $300 for the month. Just not fun anymore. Lacking teamwork. After more than 10 years I am looking for new salon to work at.

    Advice to Management

    Treat stylists with more respect, fairness, and recognition. Top stylists are always the first to leave.


  2. Helpful (2)

    No say for the front line...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    Product and service discounts, great co workers, flexibility ...honestly, not much else.....I can't even write 20 words to fill this space.

    Cons

    Company has gone through 3 restructures, poor decisions made by promoting non business educated or trained field staff. Company continuing to lose money on patch work while take more and more away from its hard working front line staff. There is no growth, just people leaving.

    Advice to Management

    Focus on the Home Office staff and strengthen moral. Once this is fixed, this will trickle down to the salon level.


  3. Helpful (5)

    Disorganized, judgmental, unintelligent people running the show

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Leader
    Current Employee - District Leader

    I have been working at Regis Corporation full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you are lucky enough to have a great manager/supervisor/boss, you have a real opportunity to succeed.. for a while

    -Marketing materials, Educational tools, business building all provided for you
    -Some salons are in great locations, making building a clientele easy.
    -Variety of products available for use.
    -Training on many, many techniques and products you would have to pay for elsewhere.
    -You really have all tools available at your disposal

    Cons

    This company seems to allow, and promote, managers and supervisors into positions solely based on company tenure.

    -Low/Average pay for the work you are asked to do.
    -No "REAL" HR dept. Don't expect to be able to talk to anyone about legitimate concerns. (including racist/anti-gay comments made by upper mgt. You will be ignored.)
    -No communication across company. The left arm doesn't know what the right arm is doing.
    -Upper mgt is a joke. Told one thing, shown another, asked a third.
    -Expect to provide high end experience with low end capital. (Then, have NO IDEA why you are losing guests so quickly. Combine that with a crappy employee experience, which leads to a crappy guest experience, and you have no reason to stay.. as a guest or employee)
    -The company seems to have the right idea, with NO CLUE how to execute.

    Seriously, this company needs to pay more for better quality people, at least in field leadership. Having leadership that knows how to add and subtract may be a good start.

    Advice to Management

    Pay closer attention to who your field teams are. Stop making emotionally charged decisions. A small bump in pay would help attract some better (SMARTER) employees. I really believe(d) in this company, until I saw who was being allowed to run the gamut.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    Great beginning, bad Ending

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There was once a mile long list of "pro's". The only one I can think of now, are some of the people who are still around.

    Cons

    New CEO and board. Too much concentration on the money. The company lost what was great, the feeling of being a part of a family.

    Advice to Management

    The people behind the chair are the money makers and yet they are treated the worst. They are overworked and under paid. You can't attract great talent, because they won't work for the pay or conditions offered. There is no incentive to do better or to stick around. It's sad. Regis was once a great company, now it's just a joke to most hairdressers.


  6. Helpful (2)

    Upper management is a joke.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Princeton, NJ
    Former Employee - Hair Stylist in Princeton, NJ

    I worked at Regis Corporation full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people in the lawrenceville/ princeton nj location are great, large amount of staff, tons of walk ins, able to transfer when moving and not having to look for a new job, good way to build a local clientele, fast paced.

    Cons

    terrible base pay, terrible insurance, NO HR DEPARTMENT, clueless payroll department, upper management doesn't care, they pretty much own every chain hair establishment short of the hair cuttery.

    Advice to Management

    I wish the head of the company would see how evil some of their district managers are, and how they abuse their power.


  7. Helpful (4)

    POS IT Helpdesk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT POS Helpdesk in Edina, MN
    Former Contractor - IT POS Helpdesk in Edina, MN

    I worked at Regis Corporation as a contractor (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good place to start if you are new to the field. The job itself lets you learn basic troubleshooting skills which can help you later at different jobs. They got free food, which is good, and the bathrooms are clean.

    Cons

    Terrible management for the POS helpdesk. The supervisors and team leads aren't qualified to do their jobs. Everything seemed so disorganized, and this is NOT something you want in IT. The lack of communication to the level 1 teams from upper management sure didn't help. The only thing that mattered to them was the "KPI" we get at the end of each month, and how much time we spend on "ready" and not paperwork. When the knowledge base they have is a piece of crap, of course most people will be spending time on "paperwork" because most of the time it takes longer to find the KB number than to fix the actual issue due to poor programming of their KB search. The pay is also very bad for the amount of work level 1 has to do. Everyday was a headache because of the stress they put on you to "stay in ready" or "GET ON LIVE ASAP". It's ridiculous, and not only that, NO DIRECT FEEDBACK from management to you because they don't care what your opinions are.

    Advice to Management

    Hire more qualified supervisors, promote team leads that actually know what they are doing, actually TRAIN your employees, 2 days of viewing power points does not count as any kind of training.


  8. Helpful (2)

    boy have they changed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    they used to care not anymore

    Cons

    corp. not organized keep changing

    Advice to Management

    get organized and know what you are doing


  9. Helpful (6)

    The Smart Ones will leave after 1-3 months

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level I POS Support in Edina, MN
    Current Employee - Level I POS Support in Edina, MN

    I have been working at Regis Corporation full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    great entry level for students out of college.
    remote access to salon site where you fix the issue by yourself.
    Lots of experience to learned from.
    Communication and writing is the number one thing I can not stress from working at this place.

    Cons

    The leads here are the worst. They themselves do not even know the supersalon issues to the point where if you asked them for help, they will direct you to a HPK article for troubleshooting references.
    What do that show to me? It shows that the leads there were chosen randomly with no IT background.
    Lastly the super-visors, being on paperwork for 5 min. plus doesn't mean that we are wasting corporate's pay, we are SPEANDING THOSE 5 MIN PLUS JUST TO LOOK FOR A HPK ID number.
    With the lack of training, me and the people that started together only got 2 days of training and went live afterward.

    Advice to Management

    You know, instead of directing your level 1 support to HPK, tell your level 1 support how to fix the issue.
    The problem is not HPK, it is that level 1 support already spent enough time to where they came to YOU, the leads and Super-visors just to get directed back to HPK.


  10. Helpful (5)

    On a downward spiral.... Future employees Beware!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Operations Manager in Minneapolis, MN
    Former Employee - Regional Operations Manager in Minneapolis, MN

    I worked at Regis Corporation full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Offers lots of opportunities for advancement. Opportunity to build and create relationships with people that work at the HO and in other states.

    Cons

    Regis used to be a family based company. It provided hardworking people growth opportunities. Since the addition of new CEO in 2012 things have gone south. They have laid of long term field staff, whole departments, and salon employees. These come without any prior notice. They promise employees better paying jobs, better incentives, and more opportunities for advancement. None of these are ever full-filled. They always expect and want more but never provide the resources to make it happen!! Rarely are you provided with feedback on performance improvement. Currently they are again restructuring! I say again because they had a restructure in 6/2012.

    Advice to Management

    If you say something then do it! If you make it a priority to "be the employer of choice" then be the employer of choice. Cutting costs isn't about hiring unqualified people for jobs to pay them less.


  11. Helpful (2)

    A company that cannot find its way, used to be a much better place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edina, MN
    Current Employee - Anonymous Employee in Edina, MN

    I have been working at Regis Corporation full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A lot of nice and talented people, though fewer now. There are not a lot of pros here anymore

    Cons

    Sr. Management as of 2013 is extremely short sited. Things must change, but this isn't the way to do it. Management keeps corporate staff in the dark much of the time. Rather than blame current state of company on past management team, they seem to blame the corporate staff. People are realizing that not only are the benefits horrible, so are salaries. Most people are looking to leave.

    Advice to Management

    Invest in staff at HQ



Showing 71 of 303 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.