Regis Corporation

  www.regiscorp.com
  www.regiscorp.com

Regis Corporation Reviews

Updated October 16, 2014
Updated October 16, 2014
211 Reviews
2.3
211 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
65 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • paid vacation, although it's minimum wage it's better than nothing (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 22 reviews)

  • No one in upper management besides my DL could be bothered to care (in 21 reviews)

More Highlights

52 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Need to do more stylists!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Rock Hill, SC
    Current Employee - Hair Stylist in Rock Hill, SC

    I have been working at Regis Corporation part-time (less than an year)

    Pros

    Meet alot of new people. Build good clientile.Learn more about retail.

    Cons

    Not appreciated for all the hard work we do. Benefits are not good. No breaks! Does not offer hair cutting classes. Base pay is AWFUL!! Going to make a deposit to bank at 9:15 at night!

    Advice to ManagementAdvice

    Treat stylist better!! Need to learn how to schedule better!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Home office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Edina, MN
    Current Employee - Anonymous Employee in Edina, MN

    I have been working at Regis Corporation

    Pros

    Work/life balance
    Understanding of need for days off

    Cons

    No opportunity for advancement in company

    Advice to ManagementAdvice

    Pay more attention to making the lives of your employees more positive, rather than the amount of money you are taking home.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Great place to work for training, mentoring, and encouraging staff!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Area Supervisor in Minneapolis, MN
    Current Employee - Area Supervisor in Minneapolis, MN

    I have been working at Regis Corporation

    Pros

    Benefits Package
    Company Car
    Expense Card
    International Trip Every Year

    Cons

    There is no room for advancement

    Advice to ManagementAdvice

    Trust your management to do the job

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  5. 2 people found this helpful  

    No appreciation for the stylists who are the ones who actually do the work that creates the income for the corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Salon Manager in Wichita, KS
    Current Employee - Salon Manager in Wichita, KS

    I have been working at Regis Corporation

    Pros

    paid vacation, although it's minimum wage it's better than nothing. Free Continuing education. Great place for someone just out of school to start, build up a clientelle and increase skills. Company supplies all tools except for shears. Guarenteed wage (base wage vs commission) .

    Cons

    Commission VS Minimum wage, however, when stylist doesn't make commission, no matter what the reasons are, they get in trouble and written up. Have to ask every client for email address and listen to majority of clients yell and complain about it and then get yelled at by Area Supervisor for not getting email addresses. Commission rates were dropped from 40/45/50 to 38/43/48 and 5% on retail. Makes it very difficult for new stylists to make commission and then they get written up for not making commission. The company is not replacing Area Supervisors who leave the company now ... leaving no chance for the advancement opportunities that were promised.

    Advice to ManagementAdvice

    Start listening to your stylists and Managers They are the ones who are out in the field doing the work. Show them respect and appreciation. Treat them better. Happy Customers do not make Happy stylists. Happy Stylists make happy customers. And your stylists are not happy. Why is that? Because you are taking away every reason for them to want to work for you and giving nothing in return. You have to give and earn respect if you want respect. Make your stylists and Managers want to work for you again. Look into "Undercover Bosses". And getting email addresses from clients ... the clients are over it. They do not want to give out email addresses anymore. You have clients who literally are telling us that they will not return to our salon anymore because we are asking for personal information. Not worth losing clientelle, in my opinion.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Great place years ago when I started, but it has gone bad quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Hair Stylist in Norman, OK
    Current Employee - Hair Stylist in Norman, OK

    I have been working at Regis Corporation

    Pros

    -Mall walk-ins
    -Great hours
    -Great co-workers (besides management)
    -Weeks vacation after a year and 2 weeks after 3 years
    -They do have insurance and 401 K but it's nothing great
    -Tips are pretty good

    Cons

    -Terrible management- my manager was racist, very lazy and rude to most customers
    -It is near impossible to move up, but honestly management is so bad I don't think I would want to anyways
    -Pay is next to minimum wage
    -You don't get paid to do inventory, meetings, or extra classes that are "mandatory"

    Advice to ManagementAdvice

    Management needs to step up their game and not just put any warm and willing body into management positions. Those positions should be earned as well as coached the whole time while there. From my perspective it seems as though they just give it to the person who has been there the longest and is the laziest. If they would change this the company as a whole would do much better. I also hate how they don't do any sort of advertising, seriously its the only way to bring in new customers.

    Doesn't Recommend
    No opinion of CEO
  7. 2 people found this helpful  

    Health insurance is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Information Technology Analyst in Edina, MN
    Current Employee - Information Technology Analyst in Edina, MN

    I have been working at Regis Corporation

    Pros

    Flexibility but like any other corporation it is clear it comes down to the bottom line.

    Cons

    Benefits are not very good, costly. Regis is self insured and this is expensive to the employee. If you have a cronic illness this is prob not the place for you.

    Advice to ManagementAdvice

    Re-focus on employee satisfaction.

    No opinion of CEO
  8. 1 person found this helpful  

    regis is too top heavy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Salon Coordinator in Minneapolis, MN
    Former Employee - Salon Coordinator in Minneapolis, MN

    I worked at Regis Corporation

    Pros

    Regis has it perks, free lunch, free parking, free product samples, and poduct/service discoutns. I think that the people that work there are great but I would not say so for management.

    Cons

    Regis does not care about development of their people. There is no career pathing and no opportunities for training. Formal reviews were not required and managers were not trained to give feedback. Managers did not set expectations and did not know how to manage people.

    Advice to ManagementAdvice

    Please develop your people, they are yearning for it. Be realistic to employees about their careers and reward them. Regis is too top heavy and needs to support the average employee. Stop rewarding only the senior management

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Regis? Reconsider

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Former Stylist in Hartford, CT
    Former Employee - Former Stylist in Hartford, CT

    I worked at Regis Corporation

    Pros

    This company offers convenience over a real proffessional atmosphere. It caters to the busy hurried mall shoppers that want this kind of service. Good for part- timers and for anyone just beginning their careers. Benefit packages are offered but somewhat costly by comparison to the low sliding commission offered.

    Cons

    This is not a company that an experienced seasomed stylist should consider. The sliding scale commission is cumbersome. Many salon managers lack training and are ill equipped to deal with employee and customer issues. Senior managers also lack good management skills and frequently employ unprincipled tactics. While occaisional "classes" are provided, videos of "Gordon the Senior Educator" are used as educational tools, but don't expect you might be in that video as very few stylists ever make it to that level.

    Advice to ManagementAdvice

    I have seen some good managers work in this company and I have seen some very bad ones too. I would say that the focus for senior managers should be conducting business ethically and proffessionally, set a better example and train salon managers to do likewise. the company has great potential for success but can be squandered making lots of small "mistakes".

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    This Coropration has alot to work on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Hairdresser in Bloomingdale, IL
    Former Employee - Hairdresser in Bloomingdale, IL

    I worked at Regis Corporation

    Pros

    It's a great place for someone who is in school because over all you will have plenty of time to sit in the salon to do homework. working in a regis salon overall is great place to "work"and get a pycheck without actually working.

    Cons

    I think the company has givin up on the lower volume stores. The store I work at had very slow traffic and it felt like the home office was just waiting for the store's lease to be up to close it. I"m not sure if its true but thats what it feels like. It seems like higher management and even the home office puts all of the energy into "dazzeling" higher volume store that are doing well but lower volume stores are left on the side of the road.

    Advice to ManagementAdvice

    Well I know Regis is going through and up-date to alot of ther stores and thats great but again i think they shoud update all the slower stores of get someone in to figure out what the problem really is. As a stylist I think they need to stop taking my tips out of my pay check!!! (yes we all know you do it!!)

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Undervalued.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation full-time (more than 5 years)

    Pros

    I am a hairstylist working for this corporation. I am a trained professional paid on a commission verses 7.25 an hour basis. I feel underappreciated and used. I stand behind the chair for 12 hours somedays without so much as a restroom break like a robot. Low blood suger, dehydration and kidney infections are a common health concern for me. Customers are standing around with hands on hips always angry about the wait time while we're steadily cranking em in and out. Creativity is suppressed by stressed and hurried services all the while we are smiling and catering to demanding customers trying to make up for the flaws of a "first come first serve" system where some may call ahead of time and seemingly skip in line. We are to greet every client that walks in our salon, help with retail questions and transactions, answer a constaintly ringing phone all the while trying to perform a service on the client in our chair. We are forced to push retail to our service clients by following a retail based skit we are to memorize and perform for every customer in which we are graded. We must sell a minimum of three service clients products a day under the threat of reprimand not to mention we must get every client's name and email for if we fall under a certain percentage we are written up or terminated. We are paid a commission from a quota that we are to reach by charging 13.95 per haircut. Located inside wal-mart you can rest assured our customer base is after a bargain, and wal-mart caters to them by printing 7.99 coupons on the back of every customer receipt. If you think about it, what is 40-45 to 50% of 7.99. It's not even minimum wage, and with customers wanting stacked bobs and trendy specialty cuts your standing behind that chair for 45 minutes on some cuts only to receive a 7.99 coupon.

    Cons

    Most of the customers don't know I'm taking the loss for their savings. My supervisor told me to look at it as a gift I'm giving them. Where some could not get a haircut because they couldnt afford it.
    I can not seem to look at it as a gift. My work that I do to support my family is NOT a gift. I don't go out to eat if I can't afford it. You don't HAVE to have a haircut. Don't get one if you cant afford it. They say these coupons are bringing more clients in, but they are only bringing people in that don't want to spend money. You cant upsale a ticket to a client set on only spending 7.99 much less sell the products.
    The problem is the company I work for has and continues to cheapen itself. We already offer amazing prices and dicounting them more only proves we are a cheap salon with stylist who don't feel they deserve to be paid more. The seasoned stylist will not stay long in a place that continues to undervalue her work. I am not a quitter which is probably why I've held out so long but it has been taxing to my emotional and physical health, not to mention the stress it has caused to my family.
    Through out the years I have worked here upper managment has changed too many times to count, so has our customer service programs. We are given different marketing techniques to better our services and made to adapt to everyone of them. The left hand never knows what right hand is doing. There is no organization on any level with this company. What more can i say? Sadly, ALOT. But I'll stop here.

    Advice to ManagementAdvice

    Spend a day behind the chair at one of your busier salons then you'll know what changes need to be made.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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