Regus

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Regus Reviews

Updated July 30, 2014
Updated July 30, 2014
334 Reviews

2.8
334 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
207 Ratings

Review Highlights

Pros
  • The benefits are good cause they have not raised our rates in a while (in 13 reviews)

  • It depends of the job you've got there is generally a good work-life balance (in 11 reviews)


Cons
  • Middle & upper management seem completely out of touch with what happens locally (in 25 reviews)

  • Frustrating by the lack of communication (in 9 reviews)

More Highlights

55 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fast-paced Professional
    Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    Pros

    Great people who care about their clients. There are career opportunities.

    Cons

    A lot to learn in a very short time. Policies and procedures seem to change frequently with limited forewarning.

    Advice to ManagementAdvice

    IT needs to be more of a focus, streamlining and connecting the multiple platforms CSRs are required to know.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Odd, yet interesting introduction into a variety of businesses and companies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Client Service Representative  in  Houston, TX
    Former Employee - Senior Client Service Representative in Houston, TX

    Pros

    CSR teammates always seem to have each other's backs. If you work hard, Center Managers WILL recognize it and inform the "powers-that-be" and you will absolutely get noticed. You get to meet many interesting people from various backgrounds and career fields. If you enjoy being busy; you will love this company.

    Cons

    Dry-cleaning for your personal suit(s) are not paid for (as you have to wear a suit everyday). The pay is mediocre at best at the CSR position. When something goes wrong with either a client or something within a Center; you can easily get written up.

    Advice to ManagementAdvice

    To the upper management (not the Center Managers); CSR's and Sr. CSR's within Regus should definitely be compensated more than they were when I was employed by the company. No other complaints from this end.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Nice group of clients and coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Las Vegas, NV
    Current Employee - Customer Service Representative in Las Vegas, NV

    Pros

    Everyone has been very nice, both coworkers and clients. Everyone is working hard to make it a nice place.

    Cons

    They pay could be higher for all the work that is expected. Difficult clients that are frustrated with the invoicing process.

    Advice to ManagementAdvice

    Keep up the good work, sales is challenging.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great people, Great clients, Always keeps you busy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative  in  Las Vegas, NV
    Current Employee - Senior Customer Service Representative in Las Vegas, NV

    Pros

    Experience in the Administrative and Hospitality fields, Opportunity to grow, Great products at reasonable prices.

    Cons

    low pay for what is expected of you.

    Advice to ManagementAdvice

    Compensation needs to be addressed.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Okay Job!

    Current Employee - Customer Service Representative  in  New York, NY
    Current Employee - Customer Service Representative in New York, NY

    Pros

    This is the best job if you are a college student!

    Cons

    Nothing at all to say

    Advice to ManagementAdvice

    Nothing

  7.  

    Accountant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Accountant  in  Addison, TX
    Current Employee - Financial Accountant in Addison, TX

    Pros

    I have been working with Regus for over 7 years. It is a good place to work at, Not stressful job, very minimum overtime during month-end close.
    It gives more PTO than average company
    Great manager, supportive, not micro-management

    Cons

    Work itself is great, I have learned a lot from my current position, but it doesn't have a typical career path you can follow, not a lot of chance for promotion. As of compensation, it is so so , and it had been frosen for few years for annual raise.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good place to work but has its challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  New York, NY
    Former Employee - General Manager in New York, NY

    Pros

    Sales environment, great work life balance, most of the people are great.

    Cons

    Legacy employees from the mom and pop days have struggled to adapt to the new corporate management. Sometimes this can bring moral down. The systems are a struggle to deal with because many of them are old or built in house and either don't talk to each other or miss key functionality.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great, fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  San Ramon, CA
    Current Employee - General Manager in San Ramon, CA

    Pros

    Ability to meet and work alongside many of the greatest clients and companies around.

    Cons

    Nothing of any real significance

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    Pros

    4+ weeks vacation time, compensation isn't too bad, employees are awesome, day to day variety, a lot of experience for the resume

    Cons

    lots of corporate changes, and lots of employee transitions.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Impressive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Sacramento, CA
    Current Employee - Customer Service Representative in Sacramento, CA

    Pros

    I really like the business products and the energy. The team seems supportive and approachable.

    Cons

    I don't have any cons.

    Advice to ManagementAdvice

    Way to go with expanding the business model and finding new products to offer clients.

    Approves of CEO

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