Regus

  www.reguscareers.com
  www.reguscareers.com

Regus Reviews

Updated October 23, 2014
Updated October 23, 2014
379 Reviews
2.7
379 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
230 Ratings

Review Highlights

Pros
  • The benefits are good cause they have not raised our rates in a while (in 17 reviews)

  • It depends of the job you've got there is generally a good work-life balance (in 13 reviews)


Cons
  • Middle & upper management seem completely out of touch with what happens locally (in 27 reviews)

  • Frustrating by the lack of communication (in 9 reviews)

More Highlights

63 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Fast-paced , demanding culture. Great opportunity for advancement with success or failure if you struggle with change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Regus full-time (more than 3 years)

    Pros

    Hard work and achievement is recognized and rewarded. Compensation could be better, but incentives offset base salary deficiencies. Do your job well and nobody messes with you. This is a great opportunity to not only succeed for yourself and essentially run your own business unit, but also to actively participate in the growth of your clients' business which is rewarding.

    Cons

    If you aren't open to change, struggle with a fast-paced work environment, or have difficulty in meeting and exceeding expectations, this isn't a job for you.

    Advice to ManagementAdvice

    Help simplify some of the processes at the field level allowing for quicker resolution of the most consistently recurring issues. These issues are limited, and well understood.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regus full-time (more than 3 years)

    Pros

    I like that I have the opportunity to run a business without the risk. I am responsible for the sales, profitability and employees. Benefits are good and there are opportunities for growth.

    Cons

    We are growing quickly which has challenges. Most positions have become mostly sales positions which can be challenging for someone who isn't comfortable generating his/her own leads.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Ordinary Office Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative
    Current Employee - Senior Customer Service Representative

    I have been working at Regus full-time (less than an year)

    Pros

    -10 paid National Holidays
    -Weekends off
    -Quarterly Bonuese
    -Multiple locations to be able to work at
    -Free coffee

    Cons

    -Other departments are based worldwide and getting answers quickly is impossible
    -IT is based in the Philippines and you can't understand a word they say

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good place to work. Continual incentives for GMs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Regus full-time (more than an year)

    Pros

    Great place to gain experience running a business. Good group of co- workers

    Cons

    Growth pace of the company creates constant change which can be unsettling for employees.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company, especially if you have a hospitality background and want better hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regus as a contractor (more than an year)

    Pros

    Promote from within, lots of opportunity
    Standard work hours
    Great for people with hospitality background
    Results driven
    Global company
    On-the-job training
    Positive teams

    Cons

    Company values could have been made more clear

    Recommends
  7.  

    Great place to learn how to run a business (Sales, Operations, Management)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus full-time (more than 8 years)

    Pros

    Truly global company with hunger for growth, If you are early in your career and want to learn Sales, Operations, Management then Regus is a great place to learn and hone your skills. It's a challenging and fast paced environment that will prepare you well and give you as much as you can handle.

    Cons

    Not really a con but you have to decide if you want to handle the pace and challenges that come with working for a fast growing multinational company. If yes you should give Regus a try.

    Advice to ManagementAdvice

    You have great and dedicated people across the world at Regus. Value their energy and committment and Regus will eventually reach 5000 centres and continue to lead the workplace revolution. My time there was amazing ---- no regrets and would do it all over again!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Ever hanging fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in San Francisco, CA
    Former Employee - General Manager in San Francisco, CA

    I worked at Regus full-time (more than 3 years)

    Pros

    Decision making ability, fun work environment, challenging, scope for growth

    Cons

    Feel isolated at times, management takes drastic steps that affect all.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company with many opportunities if desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus full-time

    Pros

    Hours, Holidays & Bonuses are great, and leaves you with something to look forward to. The environment is very relaxing.

    Cons

    Inconsistant billing structure created a nightmare for the clients at the beginning of the month almost every month I worked with the company.

  10.  

    Fast-paced Professional
    Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Regus part-time

    Pros

    Great people who care about their clients. There are career opportunities.

    Cons

    A lot to learn in a very short time. Policies and procedures seem to change frequently with limited forewarning.

    Advice to ManagementAdvice

    IT needs to be more of a focus, streamlining and connecting the multiple platforms CSRs are required to know.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Odd, yet interesting introduction into a variety of businesses and companies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Client Service Representative in Houston, TX
    Former Employee - Senior Client Service Representative in Houston, TX

    I worked at Regus full-time (more than an year)

    Pros

    CSR teammates always seem to have each other's backs. If you work hard, Center Managers WILL recognize it and inform the "powers-that-be" and you will absolutely get noticed. You get to meet many interesting people from various backgrounds and career fields. If you enjoy being busy; you will love this company.

    Cons

    Dry-cleaning for your personal suit(s) are not paid for (as you have to wear a suit everyday). The pay is mediocre at best at the CSR position. When something goes wrong with either a client or something within a Center; you can easily get written up.

    Advice to ManagementAdvice

    To the upper management (not the Center Managers); CSR's and Sr. CSR's within Regus should definitely be compensated more than they were when I was employed by the company. No other complaints from this end.

    Recommends
    Neutral Outlook
    No opinion of CEO

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