Regus

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Regus Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

2.8 316 reviews

55% Approve of the CEO

Regus Chief Executive and Director Mark Dixon

Mark Dixon

(198 ratings)

46% of employees recommend this company to a friend

Review Highlights

Pros
  • The benefits are good cause they have not raised our rates in a while(in 13 reviews)

  • It depends of the job you've got there is generally a good work-life balance(in 11 reviews)


Cons
  • Middle & upper management seem completely out of touch with what happens locally(in 24 reviews)

  • Frustrating by the lack of communication(in 9 reviews)

52 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Odd, yet interesting introduction into a variety of businesses and companies.

    Senior Client Service Representative (Former Employee) Houston, TX

    ProsCSR teammates always seem to have each other's backs. If you work hard, Center Managers WILL recognize it and inform the "powers-that-be" and you will absolutely get noticed. You get to meet many interesting people from various backgrounds and career fields. If you enjoy being busy; you will love this company.

    ConsDry-cleaning for your personal suit(s) are not paid for (as you have to wear a suit everyday). The pay is mediocre at best at the CSR position. When something goes wrong with either a client or something within a Center; you can easily get written up.

    Advice to Senior ManagementTo the upper management (not the Center Managers); CSR's and Sr. CSR's within Regus should definitely be compensated more than they were when I was employed by the company. No other complaints from this end.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Nice group of clients and coworkers

    Customer Service Representative (Current Employee) Las Vegas, NV

    ProsEveryone has been very nice, both coworkers and clients. Everyone is working hard to make it a nice place.

    ConsThey pay could be higher for all the work that is expected. Difficult clients that are frustrated with the invoicing process.

    Advice to Senior ManagementKeep up the good work, sales is challenging.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great people, Great clients, Always keeps you busy!

    Senior Customer Service Representative (Current Employee) Las Vegas, NV

    ProsExperience in the Administrative and Hospitality fields, Opportunity to grow, Great products at reasonable prices.

    Conslow pay for what is expected of you.

    Advice to Senior ManagementCompensation needs to be addressed.

    Yes, I would recommend this company to a friend

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    Okay Job!

    Customer Service Representative (Current Employee) New York, NY

    ProsThis is the best job if you are a college student!

    ConsNothing at all to say

    Advice to Senior ManagementNothing

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Accountant

    Financial Accountant (Current Employee) Addison, TX

    ProsI have been working with Regus for over 7 years. It is a good place to work at, Not stressful job, very minimum overtime during month-end close.
    It gives more PTO than average company
    Great manager, supportive, not micro-management

    ConsWork itself is great, I have learned a lot from my current position, but it doesn't have a typical career path you can follow, not a lot of chance for promotion. As of compensation, it is so so , and it had been frosen for few years for annual raise.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good place to work but has its challenges

    General Manager (Former Employee) New York, NY

    ProsSales environment, great work life balance, most of the people are great.

    ConsLegacy employees from the mom and pop days have struggled to adapt to the new corporate management. Sometimes this can bring moral down. The systems are a struggle to deal with because many of them are old or built in house and either don't talk to each other or miss key functionality.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great, fast paced environment

    General Manager (Current Employee) San Ramon, CA

    ProsAbility to meet and work alongside many of the greatest clients and companies around.

    ConsNothing of any real significance

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good Company

    Anonymous Employee (Current Employee) Seattle, WA

    Pros4+ weeks vacation time, compensation isn't too bad, employees are awesome, day to day variety, a lot of experience for the resume

    Conslots of corporate changes, and lots of employee transitions.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Impressive

    Customer Service Representative (Current Employee) Sacramento, CA

    ProsI really like the business products and the energy. The team seems supportive and approachable.

    ConsI don't have any cons.

    Advice to Senior ManagementWay to go with expanding the business model and finding new products to offer clients.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Vast knowledge of systems throughout the year as General Manager, customer service and outreach to clients.

    Anonymous Employee (Current Employee)

    ProsConstant learning of products and systems Co-workers you build relationships with. Training your CSR's and working on developing them.

    ConsConstant struggle for sales daily and the nagging of what to do about it. The need of upsetting the basket every few months and changing not only Managers but CSR's as well, clients and employees do not like this.

    Advice to Senior ManagementSlow down a bit and let your employees figure things out before introducing something new. Reward your employees

    No, I would not recommend this company to a friend

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