RehabCare

www.rehabcare.com
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RehabCare Reviews

Updated February 3, 2015
Updated February 3, 2015
51 Reviews
1.0
51 Reviews
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RehabCare President, CEO, and Director John H. Short
John H. Short
51 Ratings

Review Highlights

Pros
  • positive environment, promotions, flexible schedule (in 8 reviews)

  • good benefits, they actually listen to therapists opinions (in 5 reviews)


Cons
  • Upper management willing to provide numbers that client wants versus determining clinical need for services (in 11 reviews)

  • Company wanted increased productivity even though it compromised patient care (in 10 reviews)

More Highlights

51 Employee Reviews Back to all Reviews

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  1.  

    Benefits suck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - PTA
    Former Employee - PTA

    I worked at RehabCare

    Pros

    Therapy team was awesome. Residents were great.

    Cons

    Benefits were costly & still had to pay for dr's office visits. Ins did not kick in until you met your high deductible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Micromanaging at its finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RehabCare part-time (less than a year)

    Pros

    Working with the therapists and residents was always a true joy everyday

    Cons

    Management could never be pleased and exhibit poor communication skills and management of employees was done through email and text message especially when an issue arises.

    Advice to ManagementAdvice

    Management needs better skills in communication and employee interaction

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Horrible. Do not work for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OTR in Austin, TX
    Current Employee - OTR in Austin, TX

    I have been working at RehabCare

    Pros

    flexible schedule and that is about it.

    Cons

    I just signed on with this company. Uprooted my life and relocated across the country. Was told I would be working full time 40 hours, with a STR population such as ortho and stroke patients. However that is not happening and the patients are horrible. Not rehab appropriate whatsoever. I am being told I cannot discharge and need to find other areas to work on even tho all areas have been assessed. I have also been told that when patients are not ready for therapy, due to having to be cleaned up by nursing or not having finished eating or whatever the reason, that I have to clock out and not get paid for that time because of productivity. That will not happen - Patients should be ready. They are there for rehab so they can go home and return to their lives! In terms of productivity, they do NOT take into consideration discharges, writing up evals, documentation, meetings with other therapists or nurses. They also try to make therapists more productive by giving them ipads however it makes us less productive. It is the worst idea ever! You have to use your fingers to navigate screens and a million drop down menus and prewritten goals that are not even in the correct tense. Changing all of that takes forever! And if you do not have a keyboard you have to use your fingers to type on the mini screen. It kicks you out a million times a day while you are typing. And you are not allowed to use any computer to document. Charts are not ready when doing a chart review for an eval, you have to hunt down people for hospital records. There are only 2 (yes 2!) walkers in the entire facility that is not even half full. The company keeps saying it is because they are new. Well shouldnt you be prepared for the clientele you are going to serve before you open your doors? You also have to wait for nursing to give you a wheelchair for new admissions! I went into a patients room to complete an eval and there was no walker or wheelchair to be found. I had to take one of the two walkers in the facility and then had to wait for nursing to bring a wheelchair since they are the only ones allowed to obtain wheelchairs. All of that should be done and in a patients room before a therapist walks into the room, especially if the company is worried about productivity. They also have fancy equipment found in an outpatient setting that is not appropriate whatsoever for their patients. Its horrible. No adaptive equipment. Everytime a therapist requests basic items like a dressing stick, the answer is always the same - We are new and just working on it. Unacceptable, and all of that should have been squared away before admitting patients. Give your therapists basic items to perform their job! Everything I was told by the recruiter was a lie. Do not work for this company, they will tell you anything to get you in the door. Based on my personal experience working in snfs, I still feel like therapist should unionize like the nurses. This is just insane, unethical, and slave labor.

    Advice to ManagementAdvice

    Be prepared for your patients in terms of equipment. Do not lie to your therapists. Have reasonable productivity requirements. Have a normal documentation system - writing would be a million times faster than the stupid mini iPads we have to use. Follow any ethical therapist around for one day, and your head will be spinning by the end of the day. We do not even have time to take a small break to go to the bathroom or grab a quick 5 minute snack because it will effect (dare I say it)..........productivity (shocker).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    One of the worst companies for therapy providers today.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Physical Therapist Assistant in Dallas, TX
    Former Employee - Physical Therapist Assistant in Dallas, TX

    I worked at RehabCare full-time (more than 3 years)

    Pros

    The pro is the building I worked in was close to home and I did meet some great people there that I still keep in touch with. And I could come in what ever time I wanted as long as all the patients were seen for their time. My boss was flexible with my hours and time off needs.

    Cons

    Ridiculous productivity expectations. They only care about the bottom dollar and meeting the RUG levels. Whatever it takes. Will keep patients who are no longer appropriate for therapy on for extended amounts of time. The director I worked for would pressure you to keep people on therapy just to maintain a caseload. Or pick people up on therapy who didn't need it or had just come off. Would use up all the Patients Medicare part A days even when they stopped progressing just to maintain a caseload and make $. I could go on and on. They expect you to be so productive (95%) but still do all the other things that a therapist needs to do that are not billable. They also expected all Med B patients to be seen for 5 days a week and 60 minutes a day. Even when they couldn't tolerate that much or that much was appropriate for them. I know so many people who have jumped ship and will never go back to Rehabcare.

    Advice to ManagementAdvice

    Stop trying to squeeze every dime out of Medicare that you can and your company will survive in the long run. Have realistic expectations for your employees productivity and they will stay with you longer. And just be ethical, bottom line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Extremely unethical, ridiculous productivity standards...unable to legally attain on a constant basis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RehabCare

    Pros

    Making new friends and contacts. Overall, the staff therapist of all disciplines are good caring devoted people all struggling to do the right thing, bound to the company secondary to lack of jobs elswhere.
    We all want to provide excellent patient care. And in all honesty. ..we do the best we can despite the bureaucracy.

    Cons

    My current supervisor lacks flexibility. Productivity is impossible to accurately maintain. No time to take care of all other mandatory videos/quizzes/etc during work time...insurance benefits are terrible. No holiday/sick time accrual (all lumped into yearly PTO) no extra pay for working holidays. Appears to not value COTA ' S and PTA ' S
    Overall, worst company I've ever worked for. (I keep praying for an ethical boss)

    Advice to ManagementAdvice

    Send your managers and supervisors to management classes and make them mandatory. ..just because they can be a supervisor. ..doesn't mean they should be.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 5 people found this helpful  

    Rehabcare is one of the worst companies I have worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist in Indiana, PA
    Current Employee - Physical Therapist in Indiana, PA

    I have been working at RehabCare

    Pros

    Good amount of vacation time. That's the one positive I can think of. I did enjoy my coworkers and staff.

    Cons

    I don't know where to start with the "cons", there are so many! I think the thing that bothered me the most was the fact that the company doesn't care about employees or patients...it's really just about productivity and $$$$. This company doesn't seem to value quality care.

    Advice to ManagementAdvice

    Please go work at a seven - eleven or something...This is healthCARE. You all may have advanced business degrees, but you don't care about PEOPLE! This is healthCARE and we should be united in our efforts to provide good care. Rehabcare seems focused on making a buck, but that's about it. Where is the compassion for employees and those we care for on a daily basis? Patients and employees can not be reduced to numbers on a report.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Not what I was hired for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist in Fort Worth, TX
    Current Employee - Physical Therapist in Fort Worth, TX

    I have been working at RehabCare full-time (less than a year)

    Pros

    The pay is good, but the benefits are mediocre. The employees and program director work well together as a cohesive team.

    Cons

    I was hired for full time, haven't seen better than 30 hours in 2.5 months. It's hard work and a lot of paperwork. High expectations for productivity without always giving you the tools necessary to meet it, causing it to become a numbers game and often some unethical practices with grouping treatments and running time after separately.

    Advice to ManagementAdvice

    Stop pushing the numbers

    No opinion of CEO
  9. 3 people found this helpful  

    PD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RehabCare full-time

    Pros

    None, none,none, none and none

    Cons

    Lets see...no ethical standards, no support from regional management, wants to push site staff down and keep the upper management in the clouds. Run from this company!!!!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Huge inefficient company that cares about numbers and NOTHING ABOUT THE PEOPLE WHO WORK FOR THEM.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RehabCare full-time (more than a year)

    Pros

    I get a paycheck every 2 weeks

    Cons

    Every department is in a silo with no communication.
    Poor benefits
    Cares about finances and nothing else
    Takes very poor care of employees
    Unproductive and inefficient.

    Advice to ManagementAdvice

    Focus on your internal processes in HR to help those of us in the field that are diligently working to help patients and keep our customers happy.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Run Fast, the other way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OTR in New Bedford, MA
    Current Employee - OTR in New Bedford, MA

    I have been working at RehabCare full-time (more than a year)

    Pros

    My rehab manager and co workers were ethical and loving. Focused on best patient outcomes

    Cons

    upper management: unethical (maybe that is why they invested in crap ipads that crash constantly)
    clock in clock out does not work: very disconnected with the quality of care and just making sure employees are paid by the minute to the minute
    horrible pto
    horrible force of working holidays (going back to a company that doesn't force you to take pto for holidays, honors your wishes to not work holidays, and does not put the fear of god for losing your job)
    constantly "farming" employees to other buildings
    rehab techs should not complete schedules -> they know nothing clinically about the patient
    does not encourage clinical expertise : enforces the "dumbing down of people" in order to keep patients from returning home
    asks for opinions of why they as leaders cannot be trusted, receive response and then slap ipad and state the meeting is over
    disconnected with reality
    force

    Advice to ManagementAdvice

    remove clock in clock out
    those in kindred building: enforce nursing to abide by your rule of ethics just as well
    instead of worrying about how many dividends can be paid out to your stockholders, worry about patient care and morale
    you want us to work holidays for free...why don't you wok...oh wait you absolutely have no clinical knowledge just a berating attitude towards good clinicians

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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