RehabCare

www.rehabcare.com
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RehabCare Reviews

Updated January 26, 2015
Updated January 26, 2015
32 Reviews
2.0
32 Reviews
Rating Trends

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RehabCare President, CEO, and Director John H. Short
John H. Short
32 Ratings

Review Highlights

Pros
  • positive environment, promotions, flexible schedule (in 8 reviews)

  • good benefits, they actually listen to therapists opinions (in 5 reviews)


Cons
  • Upper management willing to provide numbers that client wants versus determining clinical need for services (in 11 reviews)

  • Company wanted increased productivity even though it compromised patient care (in 10 reviews)

More Highlights

32 Employee Reviews Back to all Reviews

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Physical Therapist
    Former Employee - Physical Therapist

    I worked at RehabCare

    Pros

    The facility I worked at had great therapists and a good nursing staff.

    Cons

    Rehabcare pays less than market for therapists in our area and has a poor benefits package. Combined with the cuts to pay in lieu of benefits, lack of 401k match, cuts to productivity bonus, I can not recommend this company. Shop around before accepting a position with them.

    Advice to ManagementAdvice

    Better make your pay and benefits comparable to the competition.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    All about the productivity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in South Bend, IN
    Former Employee - Anonymous Employee in South Bend, IN

    I worked at RehabCare

    Pros

    Nice facility to work at. Flexible hours and schedule. Electronic documentation

    Cons

    Mangement always pushing to " capture the minutes" even if inappropriate. Poor follow up from upper mgmt., not timely in getting back with staff ( weeks to get an answer). Little support to build up caseload with no concern of losing contract. Company constantly asking more of staff but not willing to compensate for the extra time.

    Advice to ManagementAdvice

    Support from upper management to assist with issues in facilities where referrals are declining.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - COTA in Parsons, KS
    Current Employee - COTA in Parsons, KS

    I have been working at RehabCare full-time (more than a year)

    Pros

    Great local people to work with
    Good facilities
    Flexible schedule

    Cons

    Hired at full-time but have never received full-time hours because of productivity restrictions. When this is brought up the therapists and assistants receive the blame for not doing enough screens. The corporation cares more about how much money they make back from Medicare reimbursement than making sure their therapy staff is happy.

    Advice to ManagementAdvice

    Remember it's the therapists in the field that are making you money so take care of them. The productivity requirement needs to be removed or at least lessened.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Old vs new rehab care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RehabCare full-time (more than 3 years)

    Pros

    Great clinicans wanting to do a great job
    Nice facilities

    Cons

    Very political company. More about who you know vs what you know

    Advice to ManagementAdvice

    Practice your core values. Words on a piece of paper mean nothing

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    great company if your manager is good to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OTR in Jackson, MI
    Former Employee - OTR in Jackson, MI

    I worked at RehabCare full-time (more than 5 years)

    Pros

    good benefits, they actually listen to therapists opinions.

    Cons

    however Tracy the area manager for Michigan is over worked. I had many a good encounter with her. However, id taken a job as manager and one month later changed to therapist at the same facility. They bought a new you manager in who was okay till a temp PTA came to work. He was loud and obnoxious and destroyed the harmony of the clinic and team. She listened to him. Id been off on medical leave and when i returned found he was sexually inappropriate with the younger therapists and derogatory to the patients. Then he tried to cause trouble for me. I had been an employee for 5 years with RehabCare and after i found he had taken an inappropriate phono of a resident and shared it with family and friends i told the manager 3 times that she needed to do something about this. I left her a final warning that she needed to do something about it or i would. the next day she had tracy fire me for i can't even remember what she called it. WHY DIDnt she ask me before she did this. It ended up to be the biggest mess and cost many their jobs and RehabCare a lot of money. MT Problem with this company is they are too big and Area Managers need to take a look at what is going on in their facilities before tossing the axe

    Advice to ManagementAdvice

    hire more Area managers or at least and HR person to manage the facility personnnel.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    This company only cares about numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Speech Language Pathologist in Dallas, TX
    Current Employee - Speech Language Pathologist in Dallas, TX

    I have been working at RehabCare full-time (less than a year)

    Pros

    Each place is different, according to the contractors that come in to help, but from my experience working in this company, the 2 pros are flexible hours and fairly decent pay. You can come in and work from 5-1, 10-6, or whenever. They don't make you click out for lunch either, which is nice. As long as you can maintain a caseload ( ours has been a little low lately) you can make fairly decent money.

    Cons

    No one seems to care one bit about anything except the bottom line. They won't purchase materials, give you enough time to manage paperwork, and they don' seem to train their PD's on anything but how to produce and make their bonuses. They give you a little money annually for training but you have to use PTO time to do it. Speaking of PTO, that is one of the worst things about this company. You earn it but you can't use it unless someone covers for you. That means you won't have any holiday off. You can't even plan and look forward to a trip away from work because some unknown person in a corporate office has to find coverage for you, and you won't know until a couple of weeks ahead of time. The job itself is stressful because they expect 85-90% productivity so you need that time away.

    Advice to ManagementAdvice

    Train your PD's better so they know how to manage and approach people. The one we have now has really run our morale into the ground. She comes in around 10 or 11 and leaves around 3 or 4, takes multiple vacations a year, always off on the holidays, greatly discourages us from talking about things that bother us, seems to have a closed door policy, yet still makes big fat bonuses because the therapists work hard.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    This company that does not care much about workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RehabCare part-time (more than a year)

    Pros

    I worked part-time and have gotten very good professional experience, which I can consider as a "foot in the door" to a medical setting. My co-workers were great, work was not that far from home.

    Cons

    The company is "cheap": there was no pay increase since I started working, they don't pay 150% for working on holidays but they expect you to work on holidays! Continuing education annual budget is ridiculous if you work part- time, it's hardly enough to pay for your license, and they don't pay for those days you will be going for your continuing education: you have to use your PTO. By they way, they don't separate sick days form vocation days, it is all PTO (paid time off).
    Work hours are not guaranteed: you have you go home if the census is low, or they can tell you not to come at all to work; so, you never know what money are you going to get. Practically, it's more like working PRN. If your productivity is low a couple days, they will be on you for that, and you have to explain why you were so unproductive.

    Advice to ManagementAdvice

    Think more about the workers!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Great coworkers but ridiculous expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist in Walnut Creek, CA
    Current Employee - Physical Therapist in Walnut Creek, CA

    I have been working at RehabCare full-time (more than 3 years)

    Pros

    Rehab professionals in general tend to make for awesome coworkers. The therapists are all really great and want to do the best for patients. Most sites are pretty flexible with hours and days off.

    Cons

    Unrealistic productivity expectations (>90% even for therapists who have to do all the weeklies, discharges, and evaluations) force you to do all of your documentation while you're with the patient. Every minute of your day is managed on the ipads, "starting" and "stopping" each patient as you see them. Program directors rarely last more than a year. All documentation is done on ipads which make it nearly impossible to complete thorough documentation quickly. There is a lot of pressure to see Medicare A patients at the highest reimbursement level (over an hour a day). There usually isn't a lot of flexibility built into your day when things don't go smoothly, like if a patient takes a lot longer than you expected.

    Advice to ManagementAdvice

    Lower productivity expectations! I became a physical therapist because I love doing hands on, evidence based treatment. Having a patient ride a bike or do seated exercises so I can document while I'm with them is not high quality care!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Good therapists, bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RehabCare full-time (less than a year)

    Pros

    Decent salary that may be higher than the industry average depending on where you work

    Co-workers/other therapists are great

    Cons

    This company's business practices suffer from the same issues as most organizations in the SNF field--eg, picking up patients who aren't appropriate, keeping patients on a caseload for too long, etc.

    90% productivity is just absurd and, for certain disciplines, unethical

    There's a wide disconnect between therapists and management (upper management is the bigger problem, middle management is more of a mixed bag). Having people who were never therapists, or who have limited experience as clinicians, making decisions that impact clinical practice is NOT a good way to go. Also, I've actually overheard management talking about the therapists like we're rebellious children. Not ok.

    No 401k matching and lackluster benefits all-around

    Not much room for advancement

    You get an iPad for POS documentation, which sounds cool until the carpal tunnel starts to set in

    Advice to ManagementAdvice

    Take time to recognize the needs of your therapists, who are incidentally the backbone of your company. Be ethical.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    RehabCare, ARE YOU LISTENING!?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - COTA in Biddeford, ME
    Former Employee - COTA in Biddeford, ME

    I worked at RehabCare full-time (more than a year)

    Pros

    I have (had) a job & Most Co Workers, OT, PT SLP are knowledgeable and compassionate

    Cons

    We are your backbone! Yet are treated like disposables. When I'd finally had enough of subliminal bullying, post its, calculating your productivity before AND after your shift, public posted productivity, "beating dead horses" (you know what that means with NO DISRESPECT TO PATIENTS) "Capturing" mins by all means necessary , malfunctioning Ipods, insufficient laptops, Screens, (who wants to do those when they "reduce" your productivity) BTW, that's not taken into consideration. Fed up one particular day after being told when I am ill or want vacation to solicit my own replacement from the outdated per diem pool. Using PTO time to "make up for no hours" and the DM showed up, I voiced my opinions and was brow beaten and treated like I was the unethical one, I walked. I only wished I'd recorded the conversation.

    Advice to ManagementAdvice

    KARMA. When you treat your staff like sheep, eventually what you'll have left is anarchy. People need to work to pursue their own needs. And may cooperate unethically just to keep their jobs. Come to a facility, Some of you were Therapists at one time, make a day of it with all the productivity innuendos, maybe you'll sing a new tune.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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