Reliant Energy Reviews

Updated June 5, 2015
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Elizabeth Killinger
5 Ratings

12 Employee Reviews

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  1. BILLING ANALYST/BILLING AUDITOR/AUDIT COORDINATOR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Reliant Energy full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Employee Relations
    Safety and Equipment
    Training and Learning/Development
    Benefits and Incentives

    Cons

    It can be difficult to gain a wide range of experience and skills
     Often criticized for having highly active office politics.
     Limited Internal Promotion Prospects

    Advice to Management

    Layoffs must not be left at the discretion of a department's supervisor/head. The reason being, he/she misuses his/her own judgment for his/her personal interest at the cost of somebody's employment for no legitimate reason.


  2. TOO MUCH SELLING

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Reliant Energy

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    They offer great incentives and plenty of interesting coworkers.

    Cons

    They are selling third-party products and services that are a complete waste of time to sell.


  3. Helpful (3)

    Great people, bad organizational structure and leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX

    I have been working at Reliant Energy full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Reliant is a great place to meet friendly and excited people. Managers and leaders are approachable and do not over micro manage. Reliant is engaging in newer markets and endeavors, a rare sight in a fairly traditional industry, and there are exciting things to come.

    Cons

    The current organization structure is quite terrible. A lot of organization roles are assigned out of favor or to fill in missing holes in the existing structure instead of taking a step back to seriously reconsider how to reorganize the company in preparation to do bigger and newer things. There is very little training and documentation and the IT data warehouse and processes are ill-defined, leading up to a lot of front-end inefficiencies and bottlenecks that are never addressed over the years.

    Career progression is not out of merit, but very much out of favor and relationship. There are no paths to advancing in levels up the career since none of these are clearly stated or presented to employees. You will have to do more than doing good work, and network in order to advance for the work that you do.

    Advice to Management

    Seriously reconsider the current organization structure of the business. Understand that the IT/data weaknesses of the company will be the greatest bottleneck of the company as all industries/companies are moving fast paced into a very efficient/automated future.

    Performance review in its current state is in a bad state. It feels a lot more like a deadline to fill in a paper document instead of a real development process. Managers should be focused on helping grow people through these performance reviews instead of receiving documents to be passed to HR.


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  5. Helpful (1)

    Customer service

    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Reliant Energy full-time (More than 5 years)

    Pros

    The ppl that you work with are awesome

    Cons

    The benefits are not as good as they use to be.


  6. Helpful (1)

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reliant Energy

    Pros

    Work-life balance is good. Strong team building.

    Cons

    No flexible hours. Hard to get chance for training.


  7. Helpful (2)

    good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at Reliant Energy full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    They pay is decent, and they schedules are pretty flexible.

    Cons

    No room to grow within the company

    Advice to Management

    give to top sellers more opportunity to grow within the company, besides giving out giftcards


  8. Helpful (1)

    A company in transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Houston, TX
    Former Employee - Business Analyst in Houston, TX

    I worked at Reliant Energy full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The compensation package was good, annual bonus, 401K and generous vacation at sign-on
    A mature IT Development Lifecycle
    Worked with some great IT Senior Management

    Cons

    The company was constantly acquiring new acquisitions; the state of employment was in constant flux
    The salary was competitive, but at the low end of the scale
    Working downtown at the Pavilion was not convenient; long walk from Metro Bus route at downtown locations

    Advice to Management

    Too much management and not enough worker bees... Really need to reassess how you determine who stays and who goes when going thru a merger/acquisition situation


  9. ANALYST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reliant Energy

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay industry standards, large, stable parent company

    Cons

    Poor upper management, Tough work environment and work culture

    Advice to Management

    focus on employee development, clear long term business plan


  10. Reliant Energy job experience review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ops Analyst in Houston, TX
    Former Employee - Ops Analyst in Houston, TX

    I worked at Reliant Energy full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Big well known company. Lots of diff opportunity

    Cons

    No work life balance for employees

    Advice to Management

    Do better


  11. Helpful (2)

    Risk Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in Houston, TX
    Current Employee - Risk Analyst in Houston, TX

    I have been working at Reliant Energy full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great team of talented people to work with

    Cons

    Company benefits are not as good as other companies in same industry. Promotions are far and few and not often communicated to the group.



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