Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com

Rent-A-Center Reviews

Updated December 21, 2014
Updated December 21, 2014
512 Reviews
2.4
512 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
49 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 92 reviews)

More Highlights

128 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    great company but no promotion and many hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative in Fredericksburg, VA
    Current Employee - Account Representative in Fredericksburg, VA

    I have been working at Rent-A-Center

    Pros

    Steady job during the year regardless of the weather you still have your hours and you get paid every Friday

    Cons

    I'm a bilingual person even though I speak Spanish they pay the same hourly rate to the person that does not....

    Advice to ManagementAdvice

    I think managers should give to employees more incentives like bonus every month or gift cards.

  2.  

    Listen to your most valuable assets ( employees)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center full-time (more than 3 years)

    Pros

    You have the chance of working with really good people and you have the chance of working and get train in collection, sales, customer Servise and telemarketing.

    Cons

    There is not life and work balance. Most of the time you are working understaffed, as a result workers get over work.

    Advice to ManagementAdvice

    Listen to your employees and treat them with respect. Promotions should be for performance not recommendations

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    There is opportunity for advancement at the store level. SMDP training will prepare you to work anywher. In RTO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rent-A-Center

    Pros

    Great pay as well as opportunity to advance as a store manager. Corporate does not allow you to do your job on your own. The DM runs your store.

    Cons

    -Have to be a fast paced learner
    -Everything falls on you whether your at work or not.
    -Have to keep Sales and credit numbers at standard or above.

    Advice to ManagementAdvice

    -Corporate needs to step back and allow managers to run their stores.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Job was okay, but the way they deal with people varied depending on the person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative in Florence, KY
    Former Employee - Customer Account Representative in Florence, KY

    I worked at Rent-A-Center full-time (less than an year)

    Pros

    Didn't have to worry about hours, and pay was decent. I also liked working with the people I worked with.

    Cons

    My employment ended under circumstances that another employee hired the same day was worked with.

    Advice to ManagementAdvice

    Follow a guidline in dealing with people that work in your stores.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Rent a center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rent-A-Center

    Pros

    Great benefits bonus program

    Cons

    No work home life balance

    Advice to ManagementAdvice

    Change schedule to close early on weekdays and close at 5 on Saturday

    No opinion of CEO
  7.  

    Very good experience with this company, taught me alot..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Laurel, MS
    Former Employee - Store Manager in Laurel, MS

    I worked at Rent-A-Center full-time (more than 3 years)

    Pros

    The pay is great,good pay

    Cons

    Working long hours and no family time...

    Advice to ManagementAdvice

    HR is great, lead you I'm the right direction.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Challenging not good for a person who is family oriented or somebody who can't handle stress or large work loads for long hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Miami, FL
    Current Employee - Store Manager in Miami, FL

    I have been working at Rent-A-Center full-time (more than 3 years)

    Pros

    Benefits. Competitive salary. Experience in all fields of retail. Promotes from within. Good company overall.

    Cons

    Long hours, horrible bosses (not all of them) stressful enviroment.

    Advice to ManagementAdvice

    Be more aware of employees happiness levels. Some of your management teams harass and even persecute employees. No one want to work for tyrants.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Sales Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center full-time (more than 5 years)

    Pros

    Bonus is pretty good and they offer a 401K

    Cons

    No work life balance. Store Managers barely get to take their scheduled days off and if you do take your day off the District Manager will call you back in even if you are on paid leave (vacation) lots of false promises and no recognition programs in place. Very hard to move up past store manager and high turn around due to long hours and high sale goals.

    Advice to ManagementAdvice

    There needs to be better recognition programs in place. Upper management needs to start being proactive instead of reactive that would help the constant turn around at the store levels. Too much is expected from store team members with little support from district managers they need to start listening better to their store managers they are the face of the company and should be treated with better respect.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Customer Account Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative
    Former Employee - Customer Account Representative

    I worked at Rent-A-Center full-time (less than an year)

    Pros

    Great hours, diversified working field

    Cons

    The collection side of the job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center full-time (more than an year)

    Pros

    Sundays off, weekly pay, great employee purchase program.

    Cons

    hours, under paid, work 6 days a week if you are short staffed no questioned asked. The employees you manage make more Money then you do.

    Advice to ManagementAdvice

    pay your store managers more money for all the crap they do. Put a program in place for rotating weekends off. A employee program to help out with there needs and if they have a tragedy in there family the company helps out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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