Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com

Rent-A-Center Reviews

Updated October 30, 2014
Updated October 30, 2014
495 Reviews
2.5
495 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
44 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 92 reviews)

More Highlights

29 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Sales manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAR in Hinesville, GA
    Current Employee - CAR in Hinesville, GA

    I have been working at Rent-A-Center full-time (more than an year)

    Pros

    If I was sales will be better

    Cons

    The sales manager looks always high and space out dint know we have a sales today

    Advice to ManagementAdvice

    Need to do random drug test with out store manager knowing

    Recommends
    Negative Outlook
  2. 1 person found this helpful  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    good company good benifits

    Cons

    must have a valid drivers license without any problems cause first 6 mo you will be driving

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    It was a great place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Bullhead City, AZ
    Former Employee - Store Manager in Bullhead City, AZ

    I worked at Rent-A-Center (more than 5 years)

    Pros

    lots of medical coverage for employees

    Cons

    not alot of time for family

    Advice to ManagementAdvice

    please take care of your team and they will take care of you

    Recommends
    Approves of CEO
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  5.  

    A place to challenge you skills

    Current Employee - Appliance Technician in Orlando, FL
    Current Employee - Appliance Technician in Orlando, FL

    I have been working at Rent-A-Center full-time (more than an year)

    Pros

    friendly environment, good benefits

    Cons

    10 hrs shift, hard work

    Advice to ManagementAdvice

    organization is very important for the efficiency of the technician

  6.  

    Fast paced enterprise, focused on stepping up to the next performance level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Rent-A-Center full-time (more than an year)

    Pros

    Excellent people, lots of opportunity to take on more challenges and try new things. If you're focused on the customer, or serving the needs of the people who serve the customer, you can do great things.

    Cons

    Culture has a very short view of the future... strategy is anything that takes place 6 months in the future. Just learning project planning, not yet doing portfolio management. Difficult to get buy-in for activities that will produce results in more than 6 months.

    Advice to ManagementAdvice

    The drive under the former CEO to move towards a servant-leader culture had the possibility to create greatness. I'm really uncertain if the current obsession to give the market quarterly estimates and then drive to those numbers is serving the long term needs of the organization.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Tax Specialist in West Orange, NJ
    Former Employee - Senior Tax Specialist in West Orange, NJ

    I worked at Rent-A-Center as a contractor (more than 8 years)

    Pros

    excellent work environment and compensation

    Cons

    seasonal job wish the job was yearlong

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I loved working for them. The only reason I didn't go back was because I had a baby and you work long hours & great pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Lumberton, NC
    Former Employee - Account Manager in Lumberton, NC

    I worked at Rent-A-Center full-time (less than an year)

    Pros

    You get a lot of experience here in many fields, kind of like tele-marketing, sales, register experience and most of all, I enjoyed working with the public.

    Cons

    The most hardest thing here is hitting your numbers. If you don't reach the desired goal of the company, they will get rid of you. On the other hand, if you work hard at it, you can do it.

    Advice to ManagementAdvice

    My only advice would be to cut down on the hours and maybe share the work load between 2 people instead of putting it all on one person. It is a very stressful job....although I enjoyed it and I really miss it. My last year worked was 04-2006.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Not for everyone, but for some (mainly single or wanting to be single people) Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager In Training
    Former Employee - District Manager In Training

    I worked at Rent-A-Center full-time (more than 8 years)

    Pros

    Allows you to take out your pent up aggression on someone's front door on a Saturday morning
    Employee discount/weekly withdrawal from check
    Lots of cash deals on repossessions
    Great pay for a poor economic time (you pay for it though... see below)

    Cons

    No work life balance (48 was minimum for entry level and that becomes 60-72 for advancement especially in tougher cities)
    You have to get poor credit customers to miraculously pay YOU on time.... not likely
    Good guy 1 week bad guy the next week to the same customer

    Advice to ManagementAdvice

    The pay.... REALLY IS GOOD! Don't forget that when you attempt to jump ship for another job. After you clear that hurdle, life is a whole lot less stressful!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company, always looking out for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager - Sales Manager in Columbia, MO
    Current Employee - Assistant Manager - Sales Manager in Columbia, MO

    I have been working at Rent-A-Center full-time (more than an year)

    Pros

    Fantastic ownership and management, from store to region.

    Cons

    The hours, 7am-6pm, 50+ hours a week, but Sundays off!

    Advice to ManagementAdvice

    Raise the pay rate, it makes the tough job a little easier.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    My Experience working with Rent A Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Bridgeport, CT
    Former Employee - Account Manager in Bridgeport, CT

    I worked at Rent-A-Center full-time (more than an year)

    Pros

    Great Entry Level Opportunity into Billing/ Collections Based work. Also a great company to learn about the importance of Customer Satisfaction, retention, Problem solving, marketing, and Telemarketing. As well it was a great opportunity to work closely with such a diverse range of clients.

    Cons

    Lack of Team- Based ethic in times when It was need most. Allowing people to rent merchandise not keeping credit check in mind; If some one takes off with merchandise, the company will not allow for police to get involved to recover the product.

    Advice to ManagementAdvice

    My advice to management would be to strictly enforce team-based work ethic between Accounts Managers. For example, when there are deliveries that are coming into the store, or being delivered to a household, they should be conditioned to work together, rather than just having one worker handle the whole load. Other than that, it was an honor to work with the company, the Department Managers were fair, and made the best out of my injury that occurred in 2012. Good luck to those looking to join their team.

    Best

    Recommends
    Neutral Outlook
    Approves of CEO

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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