Rentrak

www.rentrak.com

Rentrak Reviews

Updated October 22, 2014
Updated October 22, 2014
29 Reviews
3.4
29 Reviews
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Rentrak CEO and Director William P. (Bill) Livek
William P. (Bill) Livek
19 Ratings

6 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    A lot of potential if New York can build bridges to Portland

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Rentrak full-time (more than a year)

    Pros

    Talented and friendly people in the ranks

    Good access to leadership in many groups

    Potential to work with Big Data

    Three weeks of PTO plus winter holiday week

    Cons

    Over-emphasis on needs of high-level executives while skimping on simple needs of most employees (high-value engineers are the exception):
    - Fairly poor benefits outside of Portland; other offices do not have anywhere near the same perks
    - Lack of flexible workplace policy (flex time; work-from-home)

    Company struggling to keep up with its own growth

    Technology outdated and skimpy, from infrastructure to databases

    Advice to ManagementAdvice

    Too much focus on sales and the stock price undermines the foundational work that the non-executives pound out. Find a way to share your vision and inspire those of us without executive compensation and perquisites. Bridge the gap between sales and the rest of the company, between executives and everyone else, and between New York and elsewhere. It's a decent company with a good legacy. You have the chance to make it a great company if you care.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    A product in search of a purpose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rentrak full-time (more than 3 years)

    Pros

    Good people, flexible work schedule (working from home), company means well and wants to do good. Its best years lie ahead if it can decide what it wants to be.

    Cons

    There is no focus on or definition of key strengths. Management is unwilling to push back on unrealistic client demands. Little communication of real value from senior management. With their compensation overly tied solely to stock price, management has short-term mind set and and obsessive focus on stock price.

    Advice to ManagementAdvice

    Listen and learn, and decide finally what you want to bring to market. Stop blaming others for core shortcomings.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Well respected company, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Level Management in Portland, OR
    Former Employee - Mid-Level Management in Portland, OR

    I worked at Rentrak full-time (more than 3 years)

    Pros

    Company has a monopoly in Box Office receipts data and built a new biz about 10-12 years ago in measurement of cable VOD (video-on-demand) when no other entity was interested in pursuing. The company is also the industry leader in this area. Senior Mgmt has strong experience in media measurement and has tripled the company's stock price in the last few years, largely due to the success of the local TV ratings business that fills a void that Nielsen was slow to address. Employees can participate in the company's stock purchase program if they have the funds to do it. Teamwork amongst and between departments and lines of business is excellent.

    Cons

    Since Senior Mgmt is totally focused on quarterly earnings, investment in technology and talent that could advance company performance and market share over the long run is really lacking. It often appears that organizational structures are changed to fit the skills of "friends" who have been hired, rather than organizing based on logic and strategy. The CEO is not located in HQ and doesn't know most employees, which wouldn't be difficult since it's a small company. The CEO often appears that he is only interested in flipping the company for his own enrichment. As other reviewers have mentioned, Portland HQ employees have good work life balance, but people in the field offices (largely sales) don't appear to have balance due to little staff, unrealistically high goals and often extremely long big-city commutes. Field employees complain that they are pushed beyond reason to exceed constantly changing goals and incentive plans. It's apparent to those of us in HQ who interface with customers that the company's meager investment in technology (more developers needed even when at budget level) affects sales' ability to meet customer expectations for rapid product advancements and therefore, opens up the door for lost business and customer complaints.

    Advice to ManagementAdvice

    This company has a lot of potential, but could be on the verge of declining stock price and lost market share if all people don't feel motivated and rewarded, and if they aren't given the proper tools and resources to do the best job possible. Show every employee that they're important to the company's success. Improve communication that also seeks input from employees regarding strategy and internal processes that could be improved upon. We all want to win, not just make it so the CEO and his team are the exclusive winners.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Growing company with a changing, evolving culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology in Portland, OR
    Current Employee - Information Technology in Portland, OR

    I have been working at Rentrak full-time (more than 3 years)

    Pros

    Generous time off, fair salaries, some very good managers. Company is trying to adopt new ideas like opening a downtown office.

    Cons

    Several departments with very high turnover. Management doesn't care about addressing obvious bad managers.

    Advice to ManagementAdvice

    Executives (CEO, COO) should spend more time in the office, talking to employees and learning what is really going on.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Pretty good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rentrak full-time

    Pros

    Lots of time off at Christmas - for an entertainment company

    Reasonable work hours

    Nice office space

    Some perks - like free movies

    Cons

    Top HR people can be unresponsive at best.

    Very old fashioned policies - like policy of never allowing people to do flex hours or 'never' allowing people to work from home (though it is common knowledge many executives do.).

    Portland offices get loads of perks - but other locations seem to be forgotten.

    No real direction from top management - as to the direction of the company.

    Technical side of company seems to run business side of company.

    Advice to ManagementAdvice

    Enter the 21st Century and allow for flex time, work from home and / or "4 Days / 40 hours (4/10)" for employees. Upper management is already working from home, or working 4 days a week, even though they claim it is against company policy.

    Have division meetings so people know what is going on in different parts of their division. Everything seems to be very secretive and it is hard to know the direction of the company.

    Doesn't Recommend
    Neutral Outlook
  7. 3 people found this helpful  

    They don't pay very well!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer in Portland, OR
    Current Employee - Software Developer in Portland, OR

    I have been working at Rentrak

    Pros

    The co-workers are great and for the most part all the developers are friendly and hang out outside of work.

    Unless you are grossly incompetent or don't show up to work, you have great job security.

    For the most part you work a 40 hour week.

    Cons

    The pay is on the low end of the spectrum.

    Advice to ManagementAdvice

    Pay your developers more!

    No opinion of CEO

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