Research Now Reviews

Updated February 12, 2015
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Research Now President & CEO Kurt Knapton
Kurt Knapton
4 Ratings

Pros
  • Employees have an option to work from home (in 7 reviews)

  • Free drinks and free food for some dept (in 8 reviews)

Cons
  • Work life balance can be tough to manage during our busiest periods but tends to be off-set by less busy periods (in 9 reviews)

  • You are expected to work evenings and weekends and you have absolutely no work-life balance (in 5 reviews)

More Pros and Cons

13 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Perform, smile and shut up or find something else!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Research Now full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free drinks and free food for some dept.
    Fruits on Mondays
    Community service days
    Sens of family and great friendships

    Cons

    Rude and incompetent management
    Constant changes
    Poor communication between management and teams
    Promotions are largely based on favoritism and relations
    No work life balance
    No flexibility in schedules
    False promises of training and advancement
    It is not uncommon for a person to be hired and then let go in a few months
    Management regards people as chess pieces

    Advice to Management

    Start cleaning up the house by getting rid of management = those who have been working there for + 5 - 10 years


  2. If you want a career do not work for Research Now. They can cut employees in a second

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Research Now full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Pros
    - Employees have an option to work from home
    - Pay (higher than average)
    -cool offices

    Cons

    - Managers expect to work you to death
    - Upper Management has favorites therefore if you are not one of them they will cut you off
    - People have no PERSONALITY in this company
    - No growth in the company
    - Sales Managers get all the commission but the support do all the grunt work and they do not appreciate the supports
    Stay Away!!

    Advice to Management

    - Please be fair to people


  3. Helpful (1)

    This is very bad company to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Research Now

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good for devils or people who play dirty politics and don't care about future prospect

    Cons

    Any day they can fire you. Very bad environment. Please wait and find any job but not in this company. No respect for employee. Groups are formed in team. Some mad guys are running the show. I would prefer to unemployed rather working in this company. I can not give any ratings.

    Advice to Management

    People do not work here because this is their dream job. They work because they need to support family and them self .Please think before hire and fire.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Office politics and fluctuating salaries

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Research Now full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Casual dress- jeans and t-shirts
    Work from home options- usually with little resistance from management
    Flex time- not the best but its easy to work around your schedule

    Cons

    Office politics- brown noses abound. If you don't suck up you will never get ahead
    Promotions are questionable. People seem to get promoted and hired into roles without rhyme or reason.
    Salary agreement constantly changing- your salary will decrease, this maybe the only job on earth were you make less money after a year or two of starting.
    Clueless management- management seems to enjoy having ego stroked rather than manage, most do not understand the systems used. A very bad sign.

    Advice to Management

    You will continue to lose good employees if you don't wise up. Pay your employees a consistent wage. Get rid of the political atmosphere and reward employees you put the effort into their jobs.


  6. Helpful (6)

    Worst experience in my career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Plano, TX
    Current Employee - Marketing in Plano, TX

    I have been working at Research Now full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    It is a job. Some nice people. Office refurbished last year, nice sized bright cubicles. IT team is wonderful, always ready to help.

    Cons

    Very low pay, benefits not competitive, extremely political, uneducated workforce overall, not professional, like being in high school, gossip and back-stabbing. High attrition. No cohesion among departments.

    Advice to Management

    Get rid of Great Place to Work because it isn't and no one pays any attention anyway. Stop micromanaging long-time great employees. Recognize those contributing instead of your friends when promotions come around.


  7. Helpful (4)

    Company does not recognize employee's contributions and provide advancement opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Research Now full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company tends to hire young people straight out of college or with little experience.

    Cons

    Company has systematically lowered it's contribution to it's bonus plan to where it is very minimal percentage of base pay. In Operations, bonus used to be passed out four times a year, then changed to two times a year, now it is once a year.

    Advice to Management

    Executive leadership needs to allow employees the opportunity to communicate feedback without penalizing them. CEO's open comment at one his quarterly meetings in 2013 was if you were not happy at ResearchNow then leave.


  8. Helpful (2)

    Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Plano, TX
    Current Employee - Project Manager in Plano, TX

    I have been working at Research Now full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers are great. Young group of people.

    Cons

    Terrible MGMT. Employees on PM side are over worked, under paid, demoralized, micro-managed and treated like children. MGMT has no managerial skills...and too many bosses.

    Advice to Management

    Clean house and get better MGMT.


  9. Helpful (2)

    Not a Career place

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Research Now

    Doesn't Recommend
    Doesn't Recommend

    Pros

    There are no best reasons, except Bagel Mondays, and decent salary package. Location is might also be and incentive but that is all.

    Cons

    No career growth, managers have zero managerial skills, the structure of the company is not solid overall not a good company.

    Advice to Management

    Managers need to take managerial skill courses, not everyone has the ability to be a natural leader they have to be trained.


  10. Helpful (3)

    Demanding, fast-paced

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Plano, TX
    Current Employee - Product Manager in Plano, TX

    I have been working at Research Now

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Some of the team members are great to work with

    Cons

    limited promotion opportunities
    Little management support
    Little positive feedback on job performance


  11. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Research Now

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Really? Free drinks i guess. Flexible work hours although used to the companies advantage

    Cons

    No way to get promoted
    Crazy work hours due to over promising to clients
    No way to talk to upper management and submit concerns without politics
    Systems that never work
    No help for pm!!!!!!!!!!!! Honestly we can not always solve everything.
    Never hiring replacements
    Management keeps secrets and employees always find thing's out the hard way
    Finger pointing
    I could go on but after working 12 hours today....

    Advice to Management

    See above and seriously start respecting your employees first. Secondly the clients



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