Glassdoor is your free inside look at Research Now reviews and ratings — including employee satisfaction and approval rating for Research Now CEO Kurt Knapton. All 6 reviews posted anonymously by Research Now employees.
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Kurt Knapton
I have been working at Research Now full-time for more than a year
Pros – Nice environment and corporate culture. Pretty laid back
Cons – Can be stressful and the pay is not great
– I'm optimistic about the outlook for this company
2013-05-09 20:19 PDT
I have been working at Research Now full-time for more than 7 years
Pros – Working with clients is satisfying. Most of the upper management is good and cares about the business and the employees.
Cons – It really depends on which team/business unit you are on. Let's just say half of the client service area is well managed.
Advice to Senior Management – To the less well managed client services side I'd say just let your people do their jobs and stop working so hard to micromanage. The other team does it right and the results speak for themselves.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-04 11:03 PDT
I have been working at Research Now
Pros – Depending on department, there can be a lot of flexibility in schedule. The benefits are pretty good. Though the company is large, it is still a very social environment. There is a 'secondement' program which allows individuals to move for a few months to various office locations around the world.
Cons – There aren't many opportunities for growth within the company itself.
Very performance driven, often at the cost of employee work/life balance.
Salaries are generally lower than market.
Advice to Senior Management – Share the wealth... create a structure that provides for more movement, and personal development.
Yes, I would recommend this company to a friend
2011-09-15 12:43 PDT
I worked at Research Now
Pros – Horizontal organization, everybody is very easy to reach
Cons – Difficult to ramp, if your direct boss is selfish, you have nothing to do
Advice to Senior Management – Set clear and feasible goals, be realistic with price positioning against competitors, you're the best in the industry but others are just much cheaper.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-03 11:05 PDT
I have been working at Research Now
Pros – Always things are changing, which gives rise to lots of opportunitites.
Friendly people & good teamwork.
Cons – Slightly long hours culture in London office.
Some challenges with having a Head Office in Dallas, but no different to any other US owned company.
Advice to Senior Management – Get employees more invovled with changes.
Yes, I would recommend this company to a friend
2012-05-21 02:04 PDT
I have been working at Research Now
Pros – Good people, interesting work, fair pay
Cons – Lack of focus from leadership of various departments
Advice to Senior Management – Stronger collaboration is needed across departments
2012-02-03 09:04 PST
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No thanks – I'll just look around