Resource Corporation

www.resource-corp.com

Resource Corporation Reviews

Updated October 16, 2014
Updated October 16, 2014
12 Reviews
1.8
12 Reviews
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Tom Tucker
4 Ratings

3 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    3 out of 5 Stars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Support Representative in Seattle, WA
    Current Employee - Patient Support Representative in Seattle, WA

    I have been working at Resource Corporation full-time (more than a year)

    Pros

    Flexible- this company will work with you if you are running late or need time off.
    Pay- starts you out at base pay of $17.00/hr
    Size- The company is small but big enough for you to get promoted in a different state if you want to
    Opportunities- you will be working in a medical faclity so you will have opportunity to gain new contacts for your future career and make your resume look amazing!
    Everyone is educated- you will not be working with a bunch of idiots everyone there has some sort of degree or is in the process of getting one!

    Cons

    Medical- the medical benefits are not for families, it is extremely on the expensive side.
    Pay- You are stuck at a solid pay rate unless you progress in the company
    Churn- New employees all the time, this job is stressful if you don't like teaching yourself
    NO 401K match- this is the first company that does NOT match what you put in your 401K, this is a deal breaker that I found out after employment.
    Uppper management- you only get a review of how you are doing if you are doing something wrong, or they feel that you need to work on something.
    There are no solid rules- everyone does process their way, there is only certain things that are the same across the bard like filling out applications.
    Callbacks- if you have no work you will be doing boring work in place of that.....

    Advice to ManagementAdvice

    I would say set expectations for your employees, don't spring issues etc on them as if they should have already known. There needs to be a book of processes for new employees to read. Don't just let any old person train, my trainer knew what she was talking about however she did not convey the information in the right way where I would not be confused later. There should be a trainer designated to get the new hires set up for success NOT for failure and criticism when they ARE the NEW employee.

    There definitely needs to be matching of the 401K this is Absurd! I guess keeping afloat is the important thing though..

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Don't expect a raise EVER! dispite mangement promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Support Representative in Seattle, WA
    Current Employee - Patient Support Representative in Seattle, WA

    I have been working at Resource Corporation full-time (more than a year)

    Pros

    Get to help people, fast paced, never the same type of case always something new.

    Cons

    Been promised a raise but that has NEVER happened. Communication from management is horrible. In the Corporate Office in the Seattle area they have hired the sisters of the VP of the NW Region, so don't ever talk about how they do pretty much do nothing or you could be losing your job instead.

    Advice to ManagementAdvice

    Listen to your employees concerns and complaints and at least give a cost of living raise you may see less of turn over of your employees. Do some kind of match to the 401K plan.

    Doesn't Recommend
    Neutral Outlook
  3. 2 people found this helpful  

    I was able to move up very quickly but with non-competitive salary and sub-par benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Resource Corporation full-time

    Pros

    It's easy to climb the ladder in this company. They're a third party eligibility company contracting with hospitals to recover their self-pay dollars. This is a fast-growing field; therefore, this assures quick upward mobility in the company as they're always looking for leadership as they gain contracts. This is especially great if you're a fresh graduate from college.

    Cons

    Despite the rapid growth of the company, and despite it having over 200 employees, the salary is definitely non-competitive, especially in light of the immense amount of work that they require of you (long hours, extensive travel). Their benefits aren't that great, either: only 6 paid holidays, crummy health insurance, and they don't contribute anything to the 401K.

    Advice to ManagementAdvice

    It shouldn't be a battle to make the pay competitive even within the company: it doesn't make sense to have stellar, newer employees make less than mediocre employees who've simply put in more years. Reward the work and retain the good ones! And please contribute something to the 401K!! The health insurance can definitely be better. There needs to be an entirely separate and objective HR department with more employees to handle the company's needs.

    Doesn't Recommend
    Positive Outlook

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