Responsys

  www.responsys.com
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Responsys Reviews

All Employees Current Employees Only

3.8 115 reviews

90% Approve of the CEO

Responsys CEO Dan Springer

Dan Springer

(100 ratings)

78% of employees recommend this company to a friend

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work(in 10 reviews)

  • Get to work with some good people(in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc(in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow(in 3 reviews)

15 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    The great work environment and culture is fading.

    Anonymous Employee (Current Employee)

    ProsCEO has great intentions and true open door policy. Some areas of the company still have a flexible start-up feeling, and show appreciation for good work ethic.

    ConsMiddle management has high turnover and is not supportive of the employees on their teams. No middle ground between micromanagement and absent managers. It seems to be only one or the other.

    Advice to Senior ManagementPay more attention to the morale of the people working directly with clients. Employee attitudes are a direct reflection of Responsys.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Overworked Employees. No Growth Opportunities.

    Senior Program Manager (Current Employee) Seattle, WA

    ProsReally nice coworkers that make it hard to leave behind.

    ConsVERY over worked employees. High level of dissatisfaction amongst employees. No growth opportunities. Company takes revenue and stock holders over employee happiness. High turn over in employees.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Depends on department you land in. Favorites are played.

    Anonymous Employee (Current Employee)

    ProsGood people
    Some departments are better than others.
    Teamwork is not necessarily top priority

    ConsThanks for the small raise. It was like getting the 10 cent an hour raise. I am now earning less due to inflation. I see staff here work hard and generally there is no opportunity to grow. Good to get experience then leave.

    Advice to Senior ManagementGrow your staff.

    – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    4 people found this helpful  

    Very poor morale

    Program Manager (Current Employee) San Bruno, CA

    ProsLocation. Great offices that are fairly new.

    ConsUnderhanded management team. Going to HR with any complaints is a complete joke. Very underhanded and sneaky.

    Advice to Senior ManagementPlease stop encouraging employees to go to glassdoor and post good reviews. Spend your time training managers first.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    OK

    Program Manager (Current Employee) Dallas, TX

    ProsThe free food and drinks are the best. The free parking is a plus as well. As far as the culture I would say there is work that needs to be done.

    ConsManagement is ok but they can be a little micromanaging in their overall style. Also the benefits are not that great

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    7 people found this helpful  

    Worthwhile only as a stop along the way

    Senior Software Engineer (Current Employee) San Bruno, CA

    ProsFast growing, successful company.
    Some interesting technology.
    Some good people.
    Hiring like crazy.
    Recent efforts to hire talented people.
    Reasonable work-life balance.
    Possible to negotiate good starting salary.

    ConsPoor engineering management. Managers too often behave as though all programmers are plug-compatible automatons.
    Rigid, hierarchical management structure that stifles collaboration.
    Poor engineering standards - perfunctory design reviews, no code coverage standards, too few
    automated tests, no automated UI testing.
    Low programmer morale.
    Few career advancement opportunities.
    Little or no recognition for good work. Minimal or no raises, bonuses or stock option grants.

    Advice to Senior ManagementImplement 360-degree reviews, remove managers who fare poorly on reviews
    Flatten the engineering management structure
    Improve development methodology
    Provide positive feedback and regular, merit-based reviews

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    9 people found this helpful  

    High turnover, negative enviornment

    Anonymous Employee (Former Employee) San Francisco, CA

    ProsResponsys is always hiring, so if you need a job, you may find one here. They have been able to beat the recession with tremendous growth during a downturn. Responsys is especially interested in hiring young, recent college grads, who are willing to learn in exchange for lower wages.

    ConsResponsys has taken advantage of the recession by under-appreciating its employees. Despite the recession, turnover is high because so many people want to leave. 60 hour work weeks are typical. Some of my coworkers left for contractor positions they were so dissatisfied with the environment, which is extremely negative.

    Advice to Senior ManagementManagement (at the vice president level) should take responsibility for failures -- and not blame middle managers or employees. Constant negative feedback is what has inspired many great employees to seek work elsewhere, even in the midst of a tough economy.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    5 people found this helpful  

    some management problems

    (Current Employee) San Bruno, CA

    Prossales and marketing is very strong. one of the very few companies in the bay area to be recession-proof. good overall potential.

    Consthe organizational structure in development part of the company seems bureaucratic given the size of the company. Responsys is still a startup yet there are managers who only manage one employee and majority of the managers have 2-3 direct reports.

    work from home not allowed.

    Advice to Senior Managementhire management consultants to look at the way organization is structured.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    Management problems.

    Employee (Former Employee) San Bruno, CA

    ProsCompensation (if negotiated) and work environment.

    ConsExtremely irrational front line management.

    Marketing is overselling what the next version of the product can do (too high of a learning curve for marketing customers) (too many limiting features) (too many bugs)

    Advice to Senior ManagementLearn how to actually manage people. Treat employees as well as customers (is that too much acting for you all in one day?). Have an objective standardized review process with real numbers showing both positive and negative performance outcomes.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    5 people found this helpful  

    Negotiate well upfront.

    Anonymous Employee (Former Employee) San Bruno, CA

    ProsResponsys is the current leader in their space and has a solid product to go to market with. They have a strong customer base and the market is growing rapidly. The pace is steady, but not overly burdensome and you have the opportunity to work with some phenomenal clients. The development is attempting to move to the cutting edge and if they succeed, it could be a great place to work.
    The people that you will work with here are absolutely top notch.

    ConsDid not receive an annual Cost of Living Adjustment and the review process is undefined. Movement within the organization is not common and the opportunity for career growth is virtually non-existent. They tend not to want to extend salaries for promotions when they actually do increase responsibilities. In addition, they don't seem to treat their employees with all that much respect, which is sad because they've actually been able to attract some great talent to that organization.

    Advice to Senior ManagementTreat your employees better and with more respect.

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