Responsys

  www.responsys.com
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Responsys Reviews

Updated Jun 18, 2014
All Employees Current Employees Only

3.8 115 reviews

90% Approve of the CEO

Responsys CEO Dan Springer

Dan Springer

(100 ratings)

78% of employees recommend this company to a friend

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work(in 10 reviews)

  • Get to work with some good people(in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc(in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow(in 3 reviews)

7 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    'boys club' mentality alienates top talent and suppresses ability to move forward in the company.

    Campaign Development Specialist (Former Employee) Seattle, WA

    Proswork space is ok. compensation is moderate.

    Conscompany does not value their employees, special attention is paid to the 'boys'

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Business Development Rep

    SDR (Current Employee) San Francisco, CA

    ProsNot many pros to say about the company used to be cool, but then put a bunch of bad mangers in place.

    ConsMicromangers, no sales leadership, no visibility, a do as I say not as I do mentality

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Not a climate that fosters innovation

    Anonymous Employee (Current Employee)

    Pros- Decent work life balance

    Cons- Lacks climate for innovation, Politics galore
    - Limited career development and learning opportunities
    - Too much focus internally, product development slow, frozen and jerky, way too much time spent building band aid solutions that really dont inspire
    - Employees score high on arrogance and less on smartness or ease to work with
    - Non-tech savvy customers and sales organization
    - Archaic technology stack to work with
    - Stingy benefits, no free food, gym, miserly 401k plans

    Advice to Senior Management- Seriously consider the neighborhood you are part of, what is your value propostition in the silicon valley for a prospective employee to come and work for. Neither a technology powerhouse nor a thought leader necessarily with a culture that stifles innovation is a bad recipe to attract top talent

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Poor management!

    Program Manager (Former Employee) Seattle, WA

    ProsLocation of office. Enjoyed other program manager relationships. There are a few people in Senior management roles that are 'real.'

    ConsNot being heard. Management doesn't have good training to manage. Managers party with subordinates. This is an entry level position in the Seattle office. Lots of working on weekends and nights. Started to feel robotic.

    Advice to Senior ManagementListen and side with your subordinates. You will get more respect.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Spaghetti Infrastructure, no clear plans to fix, would rather firefight & churn employees

    Anonymous Employee (Former Employee) San Bruno, CA

    ProsCo-workers generally very competent if not socially adept, due to slightly above average compensation, closeness to public transit, and reasonably affordable housing in immediate area. HR team above average to work with as well. Company is stable financially. Probably would be OK to work here if you're not involved in the support of the infrastructure (sales, marketing, etc.).

    ConsManagement team with a couple of exceptions is a nightmare. Lack of respect, immature behavior, and overall inability to rectify the on-going infrastructure problems resulting in operations staff having to work like dogs just to keep production up. 8hr + maintenance windows averaging every other weekend. No clear direction from management. Infrastructure problems laid at feet of current staff, when true problem is an architectural design that is not scalable. High turn-over rate of IT staff means playing constant catch-up.

    Advice to Senior ManagementStep back and take a look at the staff churn-fest and address the underlying problem. Set an EOL for the current app & infrastructure and hire the staff necessary to buy & build a sustainable infrastructure in parallel with current production.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Work here if you only dont have other options open

    Anonymous Employee (Former Employee) San Bruno, CA

    ProsCompensation is fairly OK if you negotiate upfront, people are fair and open with exception of management, growing company-may be great if you are good to analyze companys potential and financial growth

    ConsHigh handedness of management in day to day affairs, impersonal behavior by people in management, politics in a small company, bad project and time management, lack of adherence to standard practices, arrogance adamancy and lack of commitemnt to change and fix internal issues, disregard to interpersonal ethics, no review policy. Company seems to have resistance to think big picture and intolerant to any suggestions

    Advice to Senior ManagementThe upper management may be good and leading the company towards better things but the management closer to individual contributors are building blocks and should not be ignored at the cost of development towards acquiring new prospects/customers in the market. Company requires an overhaul to grow big

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Responsys: Zapata or Facebook?

    Anonymous Management (Former Employee) San Bruno, CA

    ProsThe pay is pretty good and the benefits were okay. For a while it looked like things were going in the right direction from a technology level, but that stopped being true some time ago. One of the biggest and best things about Responsys was the momentum it gathered while outstripping all the competition. The real question is going to be whether Responsys can continue that in the face of poor planning, bad management and rising costs. If they can, Responsys will emerge dominant in the email marketing space, and its competition should fear the advantages it will come up with next.

    ConsThe biggest problem has got to be communication. Management doesn't seem to think it's important to communicate to underlings, and worse, don't tend to give anything closely resembling honest feedback to those who need it. Furthermore, nobody in Human Resources wants to step up and come up with a consistent set of performance guidelines or standards for having those difficult conversations with employees. It is too bad, because dead wood and a lack of communication are going to drive all of the good people out of the job and into the welcoming arms of a booming and growing technical job market.

    Advice to Senior ManagementTake a good long look at middle to upper management, replace it as needed, and don't be afraid to fire and forget.

    No, I would not recommend this company to a friend

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