Responsys

  www.responsys.com
  www.responsys.com

Responsys Reviews

Updated December 18, 2014
Updated December 18, 2014
121 Reviews
3.7
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
103 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

92 Employee Reviews Back to all reviews

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  1.  

    Responsys was great, but then Oracle took over...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in San Francisco, CA
    Current Employee - Campaign Specialist in San Francisco, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    ~Great software for enterprise B2C email marketing
    ~Great location at 3rd/Market
    ~Working from Home

    Cons

    ~Lack of Transparency
    ~Oracle will freeze promotions/raises for the sake of quarterly revenue reports
    ~Responsys management has no power, all trickles down from Oracle fat cats.

    Advice to ManagementAdvice

    ~Let employees work from home more often
    ~Don't pretend like there is progress, your hands are shackled to Oracle fat cats.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Not a climate that fosters innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys part-time (more than 3 years)

    Pros

    - Decent work life balance

    Cons

    - Lacks climate for innovation, Politics galore
    - Limited career development and learning opportunities
    - Too much focus internally, product development slow, frozen and jerky, way too much time spent building band aid solutions that really dont inspire
    - Employees score high on arrogance and less on smartness or ease to work with
    - Non-tech savvy customers and sales organization
    - Archaic technology stack to work with
    - Stingy benefits, no free food, gym, miserly 401k plans

    Advice to ManagementAdvice

    - Seriously consider the neighborhood you are part of, what is your value propostition in the silicon valley for a prospective employee to come and work for. Neither a technology powerhouse nor a thought leader necessarily with a culture that stifles innovation is a bad recipe to attract top talent

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Responsys = Good | Oracle = Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Campaign Specialist in San Francisco, CA
    Current Employee - Associate Campaign Specialist in San Francisco, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    People are friendly/helpful. Nice location. Job itself isn't too bad.

    Cons

    Management has lied about giving raises over and over again, leading to a mass exodus. They then failed to hire new people.

    Oracle processes add frustration and take away time no one has.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    worse company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time (more than an year)

    Pros

    Free food but that's about it.

    Cons

    The company doesn't train or prepare their managers.

    Advice to ManagementAdvice

    Clean out a certain dysfunctional department and start anew.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    The great work environment and culture is fading.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    CEO has great intentions and true open door policy. Some areas of the company still have a flexible start-up feeling, and show appreciation for good work ethic.

    Cons

    Middle management has high turnover and is not supportive of the employees on their teams. No middle ground between micromanagement and absent managers. It seems to be only one or the other.

    Advice to ManagementAdvice

    Pay more attention to the morale of the people working directly with clients. Employee attitudes are a direct reflection of Responsys.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    “Amazing till end of 2012. Changed drastically most that”

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Responsys still has some talented people to work with. There is a strong analytical culture that if done right (like the early years) can be a great learning opportunity for people.

    Cons

    Lost focus over time. Early employees left or checked out.
    The management let strong people leave and were left with some poor employees.

    Advice to ManagementAdvice

    Dont let your employees go. Keep on your toes to keep innovating and looking for new disruptions.

    Negative Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Overworked Employees. No Growth Opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Seattle, WA
    Current Employee - Senior Program Manager in Seattle, WA

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Really nice coworkers that make it hard to leave behind.

    Cons

    VERY over worked employees. High level of dissatisfaction amongst employees. No growth opportunities. Company takes revenue and stock holders over employee happiness. High turn over in employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Not so great to work at responsys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Bangalore (India)
    Current Employee - Software Engineer in Bangalore (India)

    I have been working at Responsys full-time (more than an year)

    Pros

    Get to work with some good people

    Cons

    Poor leadership
    No recognition
    leaders Play favorites
    HR also dont know to interact with people

    Doesn't Recommend
  10. 2 people found this helpful  

    Depends on department you land in. Favorites are played.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    Good people
    Some departments are better than others.
    Teamwork is not necessarily top priority

    Cons

    Thanks for the small raise. It was like getting the 10 cent an hour raise. I am now earning less due to inflation. I see staff here work hard and generally there is no opportunity to grow. Good to get experience then leave.

    Advice to ManagementAdvice

    Grow your staff.

    Negative Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Very poor morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in San Bruno, CA
    Current Employee - Program Manager in San Bruno, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    Location. Great offices that are fairly new.

    Cons

    Underhanded management team. Going to HR with any complaints is a complete joke. Very underhanded and sneaky.

    Advice to ManagementAdvice

    Please stop encouraging employees to go to glassdoor and post good reviews. Spend your time training managers first.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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