Responsys

  www.responsys.com
  www.responsys.com

Responsys Reviews

Updated December 18, 2014
Updated December 18, 2014
121 Reviews
3.7
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
103 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

92 Employee Reviews Back to all reviews

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  1.  

    Responsys was great, but then Oracle took over...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in San Francisco, CA
    Current Employee - Campaign Specialist in San Francisco, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    ~Great software for enterprise B2C email marketing
    ~Great location at 3rd/Market
    ~Working from Home

    Cons

    ~Lack of Transparency
    ~Oracle will freeze promotions/raises for the sake of quarterly revenue reports
    ~Responsys management has no power, all trickles down from Oracle fat cats.

    Advice to ManagementAdvice

    ~Let employees work from home more often
    ~Don't pretend like there is progress, your hands are shackled to Oracle fat cats.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Responsys = Good | Oracle = Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Campaign Specialist in San Francisco, CA
    Current Employee - Associate Campaign Specialist in San Francisco, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    People are friendly/helpful. Nice location. Job itself isn't too bad.

    Cons

    Management has lied about giving raises over and over again, leading to a mass exodus. They then failed to hire new people.

    Oracle processes add frustration and take away time no one has.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    My experience here has helped me grow professionally and gain new connections/friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Responsys full-time (less than an year)

    Pros

    Open, friendly environment filled with a lot of proactive individuals. People work until they get their projects complete but also know how to balance work and add a bit of team building into the mix.

    Cons

    It really depends on your manager. Since it was recently acquired earlier in the year, there has been some communication gaps.

    Advice to ManagementAdvice

    Make sure your Directors are checking in with their team once in a while.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys (more than an year)

    Pros

    Interesting work , intelligent colleagues, fun workplace

    Cons

    Tiring schedules, release time can be stressful

    Recommends
    Approves of CEO
  6.  

    Great People, Management Needs Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Great environment and the people are all knowledgeable and dedicated. There is a definite culture of helping the client succeed. Great place to be pre-Oracle. CEO was approachable and seemed to genuinely care about employee satisfaction.

    Cons

    Full service staff are poorly compensated for the area, and advancement opportunities have been nonexistent for almost 2 years now. This causes high turnover in the most client facing positions.

    Advice to ManagementAdvice

    Middle management need people management training. While product knowledge is phenomenal, they have no idea how to manage people. Morale is a direct reflection of management, who are either absent(senior) or ineffectual (middle).

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys

    Pros

    Great people to work with. Good work environment.

    Cons

    Takes a while to get a promotion or raise.

  8. 1 person found this helpful  

    Good place to work but not enough gowth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Consultant in San Bruno, CA
    Current Employee - Senior Product Consultant in San Bruno, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    CEO was great till Oracle acquired

    Cons

    Right now its a mess

    Advice to ManagementAdvice

    There is nothing they can do, its a sinking ship

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    worse company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time (more than an year)

    Pros

    Free food but that's about it.

    Cons

    The company doesn't train or prepare their managers.

    Advice to ManagementAdvice

    Clean out a certain dysfunctional department and start anew.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Dynamic, fast paced, high growth. Lots of opportunity to make your mark.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in San Bruno, CA
    Current Employee - Senior Financial Analyst in San Bruno, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    People, culture, great product offerings

    Cons

    Various functional executives resistant to managing to their budgets

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys

    Pros

    The people are fantastic, some of the smartest I've ever worked with. The culture is customer-first, and you can tell how passionate everyone is about making the customer successful

    Cons

    Growth always comes with growing pains, sometimes I feel we could staff faster (although it's understandable hard to do)

    Advice to ManagementAdvice

    As a part of Oracle, continue the culture of respect, customer-first, and hard work!

    Recommends
    Positive Outlook
    Approves of CEO

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