Responsys

  www.responsys.com
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Responsys Reviews

Updated August 7, 2014
Updated August 7, 2014
117 Reviews

3.9
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
101 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

90 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Exceptional Learning Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager

    Pros

    - Great people who are always willing to help you solve a problem (as long as you are also -doing your homework and pulling your weight).
    - Very motivated company. Everyone is excited to be on the team and happy generally speaking
    - Work hard and promotions will come

    Cons

    - At times it can be difficult to get a resource lined up for a project. I feel this is due to the amount of new clients and the expansion of current clients coming in the door. Not a bad problem to have for a business however, its a little red tape that gets frustrating.

    Advice to ManagementAdvice

    Focus on the Sales handoff process in regards to knowledge transfer between Sales and Account Management team.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Business Development Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SDR  in  San Francisco, CA
    Current Employee - SDR in San Francisco, CA

    Pros

    Not many pros to say about the company used to be cool, but then put a bunch of bad mangers in place.

    Cons

    Micromangers, no sales leadership, no visibility, a do as I say not as I do mentality

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    The great work environment and culture is fading.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    CEO has great intentions and true open door policy. Some areas of the company still have a flexible start-up feeling, and show appreciation for good work ethic.

    Cons

    Middle management has high turnover and is not supportive of the employees on their teams. No middle ground between micromanagement and absent managers. It seems to be only one or the other.

    Advice to ManagementAdvice

    Pay more attention to the morale of the people working directly with clients. Employee attitudes are a direct reflection of Responsys.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Coming up on my 3 year anniversary at Responsys and the time has flown by!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive  in  Chicago, IL
    Current Employee - Sales Executive in Chicago, IL

    Pros

    Fellow colleagues are in it to win it. Mutual respect and desire to success across all facets of the organization. There's a true sense of ownership at this company. In addition, the company continues to invest in securing top talent across product, marketing, sales, and engineering. We remain at the top of our game despite some competitors being acquired by larger SaaS firms.

    Cons

    Don't come to Responsys if you plan on just getting by. You need to be smart and put in some sweat equity to succeed here.

    Advice to ManagementAdvice

    Continue to stay ahead of the curve. We operate in a very disruptive marketplace and must invest in our people, technology, and partnerships to remain on top.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Wonderful place to work, that is growing and profitable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    lots of opportunity for growth within the company. My voice is heard to be able to influence change. we have the best employees in the world.

    Cons

    We need to keep hiring ahead of the curve.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    We're a force to be reckoned with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    Pros

    Greatest office culture ever where ambitious results are always rewarded. Responsys is still growing and beating all the competition with our superior product and excellent service.

    Lots of folks leaving other companies because the hours aren't long and the workload is manageable. New School Marketing works.

    Revenue is always growing and everyone is trying to join us because we love profit! Many will apply but very few will get accepted. Only the best can be part of our success story.

    Cons

    We need more team building after office hours to keep up the momentum. Most of all, the wonderful reviews here are all real unlike many from our competitors (who are usually pressured by HQ to write good reviews).

    Advice to ManagementAdvice

    Stay the course because we are winning the future!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Could be worse, but could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Downtown SF location is perfect, and Responsys really knows how to hire nice, hard-working and innovative people. For the most part, the team I work with is awesome. Good benefits, that continue to get even better.

    Cons

    Compensation leaves something to be desired. Salaries really need to be well negotiated up front, because any raises after initial hiring will be the bare minimum. Some promotions are in "title only". Responsys is a growing company, and hires a lot of senior level people, which can leave its current employees feeling passed over. Work/Life balance can be out of whack, and salaried employees who consistently work more than 40 hours per week, are not always acknowledged for their hard work.

    Advice to ManagementAdvice

    Keep up the good work on growing a great company, but don't forget about your longtime employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    Pros

    Collaboration, teamwork, accountability, flexibility, fun, smartest people I have ever worked with.

    Cons

    Some growing pains due to rapid industry growth

    Advice to ManagementAdvice

    keep hiring great talent

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good energy, good support from upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager  in  San Francisco, CA
    Current Employee - Senior Program Manager in San Francisco, CA

    Pros

    Good salary, decent hours, decent office environment, good coworkers, awesome upper management, really good benefits, snacks, CEO seems to genuinely care if people are happy at his company.

    Cons

    Small number of women in leadership, overworked campaign/QA/production staff, low number of perks for an SF tech company.

    Advice to ManagementAdvice

    Focus on hiring for anticipated new business, throw in a couple of fun quirky perks, standardize processes across accounts.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Growing company, good people, lots of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Some very good people here. Good general benefits, and pay, not the highest, not the lowest. Willing to change things to make them better. Good growth potential within the company. Solid exec mgmt team. Lots of potential overall.

    Cons

    Could increase or add additional benefits to attract more talent. Slow to hire to remain ahead of the curve so there can be lots of long days/nights.

    Advice to ManagementAdvice

    Ensure comp plans, benefits, and added bonuses are aligned to ensure you keep top talent and can attract more top talent.

    Recommends
    Positive Outlook
    Approves of CEO

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