Responsys Reviews

Updated August 7, 2014
Updated August 7, 2014
117 Reviews
3.9
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
101 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Primed for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    Good senior management team, solid customer base, profitable, great locations.

    Cons

    Nothing worth noting, it would otherwise be knit picking.

    Advice to ManagementAdvice

    Need to get the word out, employment brand, great place to work etc.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Growing market, good company, good opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    Good opportunities to improve and modernize the product while learning new things in the process. People are friendly professional and smart.

    Cons

    A few people who don't understand innovation can be slow to approve new ideas resulting in bottlenecks that can stifle progress. This is changing but not as quickly as it should.

    Advice to ManagementAdvice

    Be receptive to new thinking and remember good ideas can come from unexpected places.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fast paced, growing company, lots of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in San Francisco, CA
    Current Employee - Campaign Specialist in San Francisco, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    Good Compensation, room for growth

    Cons

    Need to keep pace with hiring

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Fantastic people that will be your best friends if you want them to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services in San Francisco, CA
    Current Employee - Professional Services in San Francisco, CA

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Location, location, location. You can't get better than the location for the S.F. office. Very young group with lots of energy. You work way over 40 hours per week but you can learn all about email marketing. Work from home is allowed.

    Cons

    Very limited opportunity for career growth. Use this place as stepping stone to advance your career. Work two years and move on. Do not expect a high paying wage for the kind of work you do.

    Advice to ManagementAdvice

    You need to take care of your people. Every since the company went public you have forgotten to pay salary increases across the board. There are some employees here that have not gotten a pay raise or promotion in three years.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in Chicago, IL
    Current Employee - Campaign Specialist in Chicago, IL

    I have been working at Responsys full-time (more than an year)

    Pros

    Colleagues are really helpful and nice to work with.

    Cons

    Less opportunity to grow within.

    Advice to ManagementAdvice

    Great People. Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Above average business with above average environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product in San Bruno, CA
    Former Employee - Product in San Bruno, CA

    I worked at Responsys full-time (more than 3 years)

    Pros

    Good people
    Strong desire to build business
    Essential product and services

    Cons

    Seen people burn up there
    Engineering team is not nimble. There's a mix of old and new technology. Some is really exciting, but not all.

    Advice to ManagementAdvice

    Some of the good people drown if you drop them in the deep end. Not all those that survive are the people you really want.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Positive, collaborative atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Operations Staff in San Bruno, CA
    Current Employee - Operations Staff in San Bruno, CA

    I have been working at Responsys full-time (less than an year)

    Pros

    Despite the workload, everyone I work with is positive and upbeat. Even though it seems everyone has more tasks assigned to them than can reasonably be done in 40hrs/wk, everyone still will make time to help their coworkers. Everyone I work with is selfless and team oriented.
    Management is encouraging and generous with acknowledging good, hard work. Management is aware of the workload and makes a great effort to let the staff know that they are appreciated.
    Responsys does a great job of promoting from within so it is easy to see a future with the company.

    Cons

    The workload is very heavy and sometimes it seems as if there is no end in sight. It is difficult to go home every night knowing that your task list has gotten longer and not shorter.

    Advice to ManagementAdvice

    Hire more people but continue to be cautious about who you bring on board. Don't panic and over-hire to the point where a dip in revenue would lead to layoffs.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in Chicago, IL
    Current Employee - Campaign Specialist in Chicago, IL

    I have been working at Responsys full-time (more than an year)

    Pros

    Young, dynamic environment, good place to start your career with

    Cons

    Less opportunity to grow here

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Responsys

    Pros

    Good team work and nice people.

    Cons

    Mid-level management could be stronger.

    Recommends
    Approves of CEO
  11. 4 people found this helpful  

    Responsys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Responsys

    Pros

    Responsys is a growing company.

    Cons

    Emotional Intelligence appears to be lacking in some departments and management teams. False promises are too common.

    Advice to ManagementAdvice

    Employee reviews, respect, competitive compensation packages and work/life balance are important and should not be lost in this time of success and growth.

    Approves of CEO

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