Responsys Reviews

Updated August 7, 2014
Updated August 7, 2014
118 Reviews

3.9
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
102 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

90 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Overworked Employees. No Growth Opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager  in  Seattle, WA
    Current Employee - Senior Program Manager in Seattle, WA

    I have been working at Responsys full-time for more than 3 years

    Pros

    Really nice coworkers that make it hard to leave behind.

    Cons

    VERY over worked employees. High level of dissatisfaction amongst employees. No growth opportunities. Company takes revenue and stock holders over employee happiness. High turn over in employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Laid back work environment filled with many talented and hard working individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time for more than a year

    Pros

    -Colleagues are very knowledgeable in their medium and can always teach me something new
    -Some opportunity for growth
    -It's a fast growing company but it still feels small (which is a plus in my opinion)

    Cons

    -Benefits package could be better
    -Lower than average salary

    Advice to ManagementAdvice

    Stay up to date on what benefits other tech companies are offering to their employees

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Amazing internship with great people and a lot of growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Enablement Intern  in  San Francisco, CA
    Current Employee - Sales Enablement Intern in San Francisco, CA

    I have been working at Responsys as an intern for less than a year

    Pros

    Responsys has a great company culture. Everyone is very friendly, outgoing, open, and interested in helping you learn as much as you can during your time here. Responsys truly works to have everyone succeed as a team. There are a lot of growth opportunities and the work you do as an intern is useful and appreciated. I have learned a lot about the industry and business through talking with other employees about their experience prior to and at Responsys. Through this internship I was able to attend the BootCamp trainings for new hires. This was an amazing experience because not only was I able to gain a deep understanding of Responsys but I was also able to connect with more people throughout the company worldwide and gain serious real world experience of what a job like this would entail. This is a great internship because you are able to dive deep into your specific job, while also constantly learning about other aspects of the company.

    Cons

    The commute from the south bay is long, but definitely worth it to work in the city and at Responsys.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company for personal growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist
    Current Employee - Campaign Specialist

    I have been working at Responsys full-time for more than a year

    Pros

    Lots of opportunities to grow and learn in the company
    Management seems to support lateral growth

    Cons

    A lot of referrals means the talent pool is limited to who knows who
    Management tends to support immaturity in co-workers

    Advice to ManagementAdvice

    You can't be friends and a boss to the younger team members.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Not a climate that fosters innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys part-time for more than 3 years

    Pros

    - Decent work life balance

    Cons

    - Lacks climate for innovation, Politics galore
    - Limited career development and learning opportunities
    - Too much focus internally, product development slow, frozen and jerky, way too much time spent building band aid solutions that really dont inspire
    - Employees score high on arrogance and less on smartness or ease to work with
    - Non-tech savvy customers and sales organization
    - Archaic technology stack to work with
    - Stingy benefits, no free food, gym, miserly 401k plans

    Advice to ManagementAdvice

    - Seriously consider the neighborhood you are part of, what is your value propostition in the silicon valley for a prospective employee to come and work for. Neither a technology powerhouse nor a thought leader necessarily with a culture that stifles innovation is a bad recipe to attract top talent

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Depends on department you land in. Favorites are played.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    Good people
    Some departments are better than others.
    Teamwork is not necessarily top priority

    Cons

    Thanks for the small raise. It was like getting the 10 cent an hour raise. I am now earning less due to inflation. I see staff here work hard and generally there is no opportunity to grow. Good to get experience then leave.

    Advice to ManagementAdvice

    Grow your staff.

    Negative Outlook
    Approves of CEO
  8.  

    I have been working at Responsys full-time

    Pros

    flexibility can be good for some positions

    Cons

    low salaries for some areas, significant turn-over in some departments

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Wonderful work environment with Awesome Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Bruno, CA
    Current Employee - Software Engineer in San Bruno, CA

    I have been working at Responsys full-time

    Pros

    Nice pay
    Dynamic team that keeps you expect what to happen every day
    Fast growth of the company

    Cons

    The company is growing stable, so the corporate structure is already set and is less likely to evolve

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Working with brilliant and fun people. Senior management needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Responsys full-time

    Pros

    - Very talented, responsible and self-motivated colleagues
    - Everyone's approachable and help each other out, so collaboration is easy
    - Learn very applicable technical skills
    - Don't spend too much time maintaining legacy code. New projects are interesting, exciting and make use of good technologies
    - Pay is okay, and work/life balance is very good. Generally normal work hours
    - People are generally social and fun to hang out with. Social events don't feel like forced obligations

    Cons

    - Senior management very slow to resolve problems for engineers. Engineering with subpar dev environment for 1+ yr
    - Management approach becoming less trustful of engineers just doing their jobs; more micromanagement
    - Benefits not as competitive and getting a bit worse, e.g. recently placed stricter conditions on mobile data plan reimbursement

    Advice to ManagementAdvice

    If you want to retain and attract talents, listen to your people and trust them to do their work well, and improve your compensation and benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Very poor morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  San Bruno, CA
    Current Employee - Program Manager in San Bruno, CA

    I have been working at Responsys full-time for more than a year

    Pros

    Location. Great offices that are fairly new.

    Cons

    Underhanded management team. Going to HR with any complaints is a complete joke. Very underhanded and sneaky.

    Advice to ManagementAdvice

    Please stop encouraging employees to go to glassdoor and post good reviews. Spend your time training managers first.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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