Restaurant Technologies

  www.rti-inc.com
  www.rti-inc.com

Restaurant Technologies Reviews

Updated October 16, 2014
Updated October 16, 2014
25 Reviews
2.7
25 Reviews
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Recommend to a friend
Approve of CEO
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Jeffrey R. Kiesel
17 Ratings

12 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Drive to succeed, drive harder to succeed, drive even harder ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Empolyee in Mendota Heights, MN
    Current Employee - Empolyee in Mendota Heights, MN

    I have been working at Restaurant Technologies full-time (more than 3 years)

    Pros

    They attract good people, the current staff (at corporate) is approachable and typically helpful. The location is nice and they have a great position in their market space. Potential for the organization is high.

    Cons

    The company is highly aggressive -- sometimes they bite off more than they should and try to fit execution into unreasonable time frames. This leads to long hours with high stress and burn out potential. They seem to be going through a lot of leaders recently. Benefit program leaves a lot to be desired.

    Advice to ManagementAdvice

    There has been heavy focus on Sales and depot operations -- which is absolutely key. Make sure that the areas that support Sales and Operations are making good decisions and choices (HR, IT, Marketing, Product Development ...)

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Technician in Burnsville, MN
    Current Employee - Help Desk Technician in Burnsville, MN

    I have been working at Restaurant Technologies full-time (more than an year)

    Pros

    Great team environment endless advancement opportunities for hard workers
    Director of I.T. was an amazing boss, who took care of his employees and genuinely cared about them. Was excellent about training opportunities and truly understood the value of training good people so they could perform their jobs better. Was always willing to assist with career development and outlining a clear path to career goals.

    Cons

    As with any organization, there is always pain associated with growth

    Advice to ManagementAdvice

    Don't forget about work/life balance

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Restaurant Technologies full-time (more than 3 years)

    Pros

    working with some really good people, including some in our corporate office. flexible i.e. being able to come in & take off when you need to, but see below

    Cons

    while you can work a flexible schedule, you're always on call, it doesn't matter what day, hour, holiday, you WILL be working even when not at the office. you constantly hear that the sky is falling i.e. we aren't profitable enough. truth be told, our CEO is an idiot. we were bought out 3 years ago with the goal of growing the company then selling it, nothing wrong with that, but our CEO is incompetent as evidenced by his "business plan", leadership style - (don't question anything!) and continuing bungling judgment. his advice to a company survey saying we don't have enough employees to do most jobs? "you'll have to work long hours and more days". He brought in a consultant a few years ago who was as dumb as him and helped cripple the company, to which we still haven't recovered. He forced out the guy who founded the company, and announced it in a very short email late on a Friday afternoon. He promotes a brownnosing & incompetent atmosphere, and surrounds himself with like minded fools. The emperor has no clothes! (and no common sense)

    Advice to ManagementAdvice

    It's time for a change at the top. The buck is suppose to stop with the top person, but lord knows it's never his fault. Time to be a real man - admit you have failed as a CEO, and resign.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    use to be great! mediocre now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Service Technician in Cincinnati, OH
    Current Employee - Master Service Technician in Cincinnati, OH

    I have been working at Restaurant Technologies full-time (more than 10 years)

    Pros

    pay is not bad. good teammates(drivers,techs)

    Cons

    management(upper-mid-lower) demands much more than gives back. merits and seniority means nothing. constantly issues even w/40hrs work week. misleading on paid holydays routine and pto. management-- nothing but brownnosers. whoever speaks up-*you are fired!*.micromanagement gallore. bunch of opportunists and deletantsin the corporate office. current policies discourage to work hard and efficient. current ceo w/ top management want to sell out company only in mind to fill they own pockets****my current location is not in Cincinnati--for security reasons*****

    Advice to ManagementAdvice

    stand for your team/crew. have some cahonnes. corporate is NOT always right

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Horrible training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Pittsburgh, PA
    Current Employee - Service Manager in Pittsburgh, PA

    I have been working at Restaurant Technologies full-time (more than an year)

    Pros

    Please stay away from this company...

    Cons

    Please spend some money on training

    Advice to ManagementAdvice

    Point out the elephant in the room

    Doesn't Recommend
    Negative Outlook
  7.  

    Smoke & Mirrors... Terrible Company - No life balance!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Restaurant Technologies full-time (less than an year)

    Pros

    Decent Benefits, fair pay... that's it

    Cons

    You have no life if you work for this company - the 24/7 on call is all that and more. If you live alone and have no life then this is your place. They cry they don't have money. That we are doing badly, below performance... basically everything you do sucks. On the other hand they are making big bucks. Lay-off's are rampant even right before Christmas - DO NOT WORK FOR THIS COMPANY! AVOID WORKING FOR THEM IF YOU CAN!!!

    Advice to ManagementAdvice

    Don't manage a company like chicken little crying that the sky is falling when it's not. This is a bullsh*t company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Very Happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restaurant Technologies full-time

    Pros

    Good group of people to work with. They really stand behind their culture of doing the right things. I'm not sure what others may expect out of a job, but RTI treats people fairly.

    Cons

    The hours can be long and work is coming in 24/7. You're also going to be wearing a lot of hats and jumping from one task to the next - spreading yourself pretty thin at times.

    Advice to ManagementAdvice

    Keep innovating - keep getting better and faster.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very good experience cut very short without knowledge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restaurant Technologies full-time (less than an year)

    Pros

    Extremely progressive company with excellent benefits and pay for employees. A lot of autonomy is given and there is a huge focus on employee contribution to progress the company. There is a lot of room allowed for new ideas as long as they are presented well.

    Cons

    Remote employees can feel disengaged due to not always knowing what is going on at the corporate office. There can be a tendency for management to listen to tenured employees vs rookies. My only complaint is one particular employee was a bad seed and was complained about by many yet he is viewed as a leader.

    Advice to ManagementAdvice

    Listen and allow all employees to have a voice, not just those that are tenured.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    What have you done for me lately attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restaurant Technologies

    Pros

    They will have periodic bbq's and give small bonuses of $50 or so as rewards.

    Cons

    They will fire anyone from those low to those high in the company very arbitrarily with no loyalty or regard for the individual whatsoever. They have a very "what have you done for me lately" attitude and their promises and words mean little to nothing - get it in writing and watch your back. Upper management is cut throat.

    Advice to ManagementAdvice

    Appreciate your employees in which you invest so much time and money and establish realistic and achievable company goals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    If you care about representing a solution you can stand behind, RTI is the place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NAS in San Francisco, CA
    Current Employee - NAS in San Francisco, CA

    I have been working at Restaurant Technologies full-time (less than an year)

    Pros

    Robust solutions for the food industry
    Amazing client base and room for growth
    Talented, engaged and smart teammates
    Access to Top Management
    Transparency and Accountability at all levels of the organization

    Cons

    A growing company will have growing pains- flexibility is critical to you doing well here
    Sometimes communication doesn't make it everywhere it needs to go the first time around, but it will eventually get there
    Matrix organization is interesting and can be a challenge to navigate if you have not been in one before

    Advice to ManagementAdvice

    Continue to focus on providing the support and tools to let us sales people grow the business.
    Keep generating ideas for improvement and implementing- it is great to see us moving and penetrating those key accounts!

    Recommends
    Positive Outlook
    Approves of CEO

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