Restaurant Technologies

  www.rti-inc.com
  www.rti-inc.com
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Restaurant Technologies Reviews

Updated May 2, 2014
Updated May 2, 2014
22 Reviews
2.5
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeffrey R. Kiesel
15 Ratings

10 Employee Reviews Back to all reviews

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  1.  

    Very Happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restaurant Technologies full-time

    Pros

    Good group of people to work with. They really stand behind their culture of doing the right things. I'm not sure what others may expect out of a job, but RTI treats people fairly.

    Cons

    The hours can be long and work is coming in 24/7. You're also going to be wearing a lot of hats and jumping from one task to the next - spreading yourself pretty thin at times.

    Advice to ManagementAdvice

    Keep innovating - keep getting better and faster.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Restaurant Technologies full-time for more than 3 years

    Pros

    working with some really good people, including some in our corporate office. flexible i.e. being able to come in & take off when you need to, but see below

    Cons

    while you can work a flexible schedule, you're always on call, it doesn't matter what day, hour, holiday, you WILL be working even when not at the office. you constantly hear that the sky is falling i.e. we aren't profitable enough. truth be told, our CEO is an idiot. we were bought out 3 years ago with the goal of growing the company then selling it, nothing wrong with that, but our CEO is incompetent as evidenced by his "business plan", leadership style - (don't question anything!) and continuing bungling judgment. his advice to a company survey saying we don't have enough employees to do most jobs? "you'll have to work long hours and more days". He brought in a consultant a few years ago who was as dumb as him and helped cripple the company, to which we still haven't recovered. He forced out the guy who founded the company, and announced it in a very short email late on a Friday afternoon. He promotes a brownnosing & incompetent atmosphere, and surrounds himself with like minded fools. The emperor has no clothes! (and no common sense)

    Advice to ManagementAdvice

    It's time for a change at the top. The buck is suppose to stop with the top person, but lord knows it's never his fault. Time to be a real man - admit you have failed as a CEO, and resign.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    use to be great! mediocre now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Service Technician  in  Cincinnati, OH
    Current Employee - Master Service Technician in Cincinnati, OH

    I have been working at Restaurant Technologies full-time for more than 10 years

    Pros

    pay is not bad. good teammates(drivers,techs)

    Cons

    management(upper-mid-lower) demands much more than gives back. merits and seniority means nothing. constantly issues even w/40hrs work week. misleading on paid holydays routine and pto. management-- nothing but brownnosers. whoever speaks up-*you are fired!*.micromanagement gallore. bunch of opportunists and deletantsin the corporate office. current policies discourage to work hard and efficient. current ceo w/ top management want to sell out company only in mind to fill they own pockets****my current location is not in Cincinnati--for security reasons*****

    Advice to ManagementAdvice

    stand for your team/crew. have some cahonnes. corporate is NOT always right

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Horrible training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager  in  Pittsburgh, PA
    Current Employee - Service Manager in Pittsburgh, PA

    I have been working at Restaurant Technologies full-time for more than a year

    Pros

    Please stay away from this company...

    Cons

    Please spend some money on training

    Advice to ManagementAdvice

    Point out the elephant in the room

    Doesn't Recommend
    Negative Outlook
  6.  

    Smoke & Mirrors... Terrible Company - No life balance!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Restaurant Technologies full-time for less than a year

    Pros

    Decent Benefits, fair pay... that's it

    Cons

    You have no life if you work for this company - the 24/7 on call is all that and more. If you live alone and have no life then this is your place. They cry they don't have money. That we are doing badly, below performance... basically everything you do sucks. On the other hand they are making big bucks. Lay-off's are rampant even right before Christmas - DO NOT WORK FOR THIS COMPANY! AVOID WORKING FOR THEM IF YOU CAN!!!

    Advice to ManagementAdvice

    Don't manage a company like chicken little crying that the sky is falling when it's not. This is a bullsh*t company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Very good experience cut very short without knowledge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restaurant Technologies full-time for less than a year

    Pros

    Extremely progressive company with excellent benefits and pay for employees. A lot of autonomy is given and there is a huge focus on employee contribution to progress the company. There is a lot of room allowed for new ideas as long as they are presented well.

    Cons

    Remote employees can feel disengaged due to not always knowing what is going on at the corporate office. There can be a tendency for management to listen to tenured employees vs rookies. My only complaint is one particular employee was a bad seed and was complained about by many yet he is viewed as a leader.

    Advice to ManagementAdvice

    Listen and allow all employees to have a voice, not just those that are tenured.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    What have you done for me lately attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restaurant Technologies

    Pros

    They will have periodic bbq's and give small bonuses of $50 or so as rewards.

    Cons

    They will fire anyone from those low to those high in the company very arbitrarily with no loyalty or regard for the individual whatsoever. They have a very "what have you done for me lately" attitude and their promises and words mean little to nothing - get it in writing and watch your back. Upper management is cut throat.

    Advice to ManagementAdvice

    Appreciate your employees in which you invest so much time and money and establish realistic and achievable company goals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    If you care about representing a solution you can stand behind, RTI is the place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NAS  in  San Francisco, CA
    Current Employee - NAS in San Francisco, CA

    I have been working at Restaurant Technologies full-time for less than a year

    Pros

    Robust solutions for the food industry
    Amazing client base and room for growth
    Talented, engaged and smart teammates
    Access to Top Management
    Transparency and Accountability at all levels of the organization

    Cons

    A growing company will have growing pains- flexibility is critical to you doing well here
    Sometimes communication doesn't make it everywhere it needs to go the first time around, but it will eventually get there
    Matrix organization is interesting and can be a challenge to navigate if you have not been in one before

    Advice to ManagementAdvice

    Continue to focus on providing the support and tools to let us sales people grow the business.
    Keep generating ideas for improvement and implementing- it is great to see us moving and penetrating those key accounts!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    loved the customer contact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Master Driver  in  Waukesha, WI
    Current Employee - Master Driver in Waukesha, WI

    I have been working at Restaurant Technologies

    Pros

    growing company, good pay , vacation days, 4 day work week. lots of overtime. good co workers. and clean trucks.and being by yourself .

    Cons

    working in the cold, snow trying ti pull waste oil. working for someone that doesnt appreciate the long hours. working for someone that doesnt put in a whole works and has other people do his work. working for someone that comes to work in his pja's. working for someone that expects so much out of his workers and so little from himself

    Advice to ManagementAdvice

    waukesha employees are good people. manager brings everybody down. makes job security a daily thing. never feel safe. management change needed there.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    It's more of a job, not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Driver  in  Hazelwood, MO
    Current Employee - Driver in Hazelwood, MO

    I have been working at Restaurant Technologies

    Pros

    Fair but not great benefits. This is especially true if you are single. After 1 year you are given up to 3 weeks of vacation and 10 paid holidays.

    Cons

    The biggest down side is being on call. There is no compensation for being on call other than the hours that you actually work. Most places that do this type of work will receive some type of bonus in addition to the pay for hours worked just for the inconvenience or ruining your weekend. Also, the starting pay in not that much and on top of that the raises that you can expect probably will not even come close to keeping up with the cost of living. The 401 plan is also a joke. They have a performance based match that will only match 20 cents on the dollar for every dollar that you contribute up to 4% of your pay. This of course, is only if their target goals for the year are met. So it is quit possible that you may not get any match at all.

    Advice to ManagementAdvice

    Pay people a decent wage and compensate them fairly for the inconvenience of being on call.

    Approves of CEO

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