Restoration Hardware

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Restoration Hardware Reviews

Updated August 18, 2014
Updated August 18, 2014
204 Reviews

3.0
204 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Gary Friedman
30 Ratings

Review Highlights

Pros
  • The discount is great but the furniture is too expensive to make purchases often (in 8 reviews)

  • Some of the people who work there (the ones who do all the work, really) are great people (in 13 reviews)


Cons
  • Which I would say Bravo as this is, invoking the Core Values People Asset to a tee (in 30 reviews)

  • Work life balance and benefits are fine but could be better (in 14 reviews)

More Highlights

36 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Nice place for students who is getting degree in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    After one year you can get an opportunity to get health care plan. You also might have a chance to be promoted to a manager after few years of work. They also got paid vocation time off.

    Cons

    Basically no challenges, just routine work.

  2.  

    Design Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Associate  in  West Hollywood, CA
    Former Employee - Design Associate in West Hollywood, CA

    Pros

    Great experience in working wit client regarding the design of their space

    Cons

    Most of the job was sales on the sales floor

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Place to work, Love the fast pace environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Corte Madera, CA
    Current Employee - Anonymous Employee in Corte Madera, CA

    Pros

    RH is growing quickly, this is such a fun time to part of the company. I love that RH is innovated and believes they can achieve anything. As an associate one of the great things is our associate discount on merchandise.

    Cons

    Some challenges working at RH is the fast pace environment, sometimes things move so fast you have to keep up and be able to change directions quickly.

    Recommends
    Approves of CEO
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  5.  

    Energetic, fun, and rewarding place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Office  in  Corte Madera, CA
    Current Employee - Corporate Office in Corte Madera, CA

    Pros

    The people you work with are what makes this a special place to work. You have the opportunity to share your ideas with any level of leadership. Values based company that truly believes in their Core Values and incorporates them in the decision making.

    Cons

    Total benefit package is steadily improving as the company continues to have success, but not yet on par with it's competitors and similar sized companies in the Bay Area. This is an area of opportunity for the company that I hope, and believe, they address.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Loved working for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  West Nyack, NY
    Former Employee - Sales Associate in West Nyack, NY

    Pros

    People on my team were great to work with,we became like family.That enviroment of working in the galleries was wonderful and exciting to see the new items coming in.Not that fast paced so you had time to really learn the pieces and work with clients.

    Cons

    Pay could have been higher. Not that much room for advancement.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    UPSCALE FURNISHINGS & ACCESSORIES STORE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  New York, NY
    Former Employee - Part Time Sales Associate in New York, NY

    Pros

    quality products, comraderie amongst staff, store bonuses based on store volume, upscale sophisticated clientele, calming music, subdued lighting and friendly staff.

    Cons

    as a member of the seasonal staff, you are let go with almost no notice, and although they say they will call you back when they get busy again or for the next season, that didn't happen with me.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Aventura, FL
    Former Employee - Part Time Sales Associate in Aventura, FL

    Pros

    Benefits, culture, values and location.
    Beautiful store, great product and great systems. I loved my IPAD and how easy it was to help customers.

    Cons

    I had to check my schedule and pray that I was not working with some people, they were very negative and loved to gossip.
    I kept to myself and refused to be a part of the drama.

    Advice to ManagementAdvice

    You need to get some people out of there, you know who they are.
    Just do it.
    You have some great people and I enjoyed most of my peers, but I could not believe how some others were so disrespectful and toxic.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Retail Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pay and company values. Great people to work with. Good benefits.

    Cons

    Heavy lifting at times. Long hours at holidays

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Most challenging and rewarding career of my life!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Their Core Values are applied to their business daily. The values are strong and with that comes a lot of accountability to the people. They do not expect to change anyone, they only hope to attract others with the same values. People who struggle with our culture often have a different outlook on our values, or have their own set of values and that's ok. At the end of the day we are all human and people in this company do make mistakes like everyone else. But the values are still the best thing about working for RH.
    Very close to their people, VP, Regional and even CEO have a good handle on who their people are, and even by name. Very rare!
    Largest assortment of home furnishing for their associates and designers to work from. Endless opportunities to create and design beautiful spaces.
    Wages way above avg for retail, competitive for designers.
    This company has just got started. success never happens overnight and Canada has plenty of room to grow.
    I work with many people that have been at RH for over 12 years. People don't stay for 12 plus years in retail unless it's a good place to work. It was a good sign to me when I was doing my research on RH.

    Cons

    Not much to gripe about. Rh has been good to me on all levels. If you love what you do you take the good with the bad. "eat the meat and spit out the bones" I always say! No job is perfect and at least I know I have a voice and can speak up for things that can be better. I do not rely on others to fix problems I can change myself.
    As most of us know, people quit their boss not a company. Seems as though most negative comments are aimed towards their managers. Fortunately I don't have anyone in my business life that makes me want to quit what I love doing.
     And some general advice, if you ever find you don't love what you do anymore...change what you do. Own it. Don't wait for someone else to change. Life is too short to be bitter.

    Advice to ManagementAdvice

    Hire right! Don't give false hope to your people. Set reasonable and clear expectations so your people know where they stand in the business. Honesty and accountability are more important than just being nice (although nice does help). Spend as much time possible with every person on your team. If your employees seem surprised by your critical feedback then you are not balancing it out they enough praise or you are not consistent enough. They must always feel like feedback comes with positive intent. They need to know you see both the good and the challenges.
    Good luck out there!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Columbia, MD
    Former Employee - Part Time Sales Associate in Columbia, MD

    Pros

    Employee discount is great. You learn a lot about the products and work with interesting customers. Our sales team was amazing.

    Cons

    You work weekends, night, holidays. When it is slow, hours at cut to a bear minimum. In the end, you feel dispensable. We were pushed very hard to meet and exceed sales goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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