Reynolds American
3.1 of 5 226 reviews
www.reynoldsamerican.com Winston-Salem, NC 5000+ Employees

Reynolds American Reviews

Updated May 16, 2014
All Employees Current Employees Only

3.1 226 reviews

                             

64% Approve of the CEO

Reynolds American Chairman, President, & CEO Daniel M. Delen

Daniel M. Delen

(36 ratings)

52% of employees recommend this company to a friend
41 Employee Reviews Back to all reviews
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    It is a company in a industry with no future

    Senior Manager (Former Employee)
    Winston-Salem, NC

    ProsGood Salary and Benefit required to attract and hold employees

    ConsGood old boy environment, no future industry in decline, does not have the initiative or capability to take on #1 in the industry.

    Advice to Senior ManagementPromote based on capability not pedigree

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Come here for the money, but get a full time job somewhere else.

    Summer Internship (Former Employee)
    Winston-Salem, NC

    ProsGreat salary plus relocation, low cost of living. Other interns are good and your managers really want you to succeed. They take the law and their corporate social responsibility very seriously.

    ConsSalary not high enough to compensate the bad reputation you get when you look for a full time job. The decision to hire for full time is arbitrary and based on superficial perceptions and not your work, upper management sees you as extra work and don´t really care for your future.
    The industry is highly regulated and there are a lot of things you won´t do or learn because they are illegal for this industry plus on the first weeks everyone treats you like you are stupid just because you don´t know every minuscule detail of their laws and regulations.

    Advice to Senior ManagementFace it, not many people want to work for Big Tobacco you need to give more of your time and make an extra effort $$$$ to attract candidates, at least be respectful of the time an effort that an intern puts on the job.

    No, I would not recommend this company to a friend

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    OK...But do not accept an offer for a location you do not want to be relocated to!!!

    Territory Manager II (Former Employee)
    Jackson, MS

    Pros-great benefits package
    -Pay is ok for your first career opportunity
    -paid vacation and time off
    -company car/gas card
    -ompany CPU
    -cell phone allowance
    -home internet allowance
    -fortune 500 company
    -experienced co-workers are very educated about company (most of them smoke a great deal though)
    -overnight travel occasionally (average 1-2 times a month)

    Cons-long after work hours (i.e.. administrative duties on top of a 8-10/hr day in the field
    -some territory are too big and cover areas where there is absolutely nothing...(do not accept postions where you don't want to be...they will offer another position minutes later) location location location
    -senior mgmt only promotes the good ole boys
    -for your salary the work load may not be worth it...
    -mgmt will fault you for there mistakes in communication
    -make sure you are content with working for a controversial company!

    Advice to Senior Managementdecrease work load
    offer better compensation since ASC was purchased...come on the work load has doubled for same salary!
    offer better training

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    Great company but far from perfect

    Anonymous Employee (Current Employee)
    Santa Fe, NM

    ProsCreative work environment. Very casual and supportive of work family balance. Good salary and benefits packages. Not many places that will pay for 100% of medical and dental, but I guess they should as it is a smoking environment.

    ConsThis company is filled with politics. Many employees are mediocre at their jobs and very petty.

    Advice to Senior ManagementReward true performers and truly live the vision. You already do 80% of the time kick it up a notch and take it to 100%.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Tobacco is a declining market and so is RJ Reynolds

    Territory Manager III (Current Employee)
    Chattanooga, TN

    ProsThe pay that RJ Reynolds offers is good and so are the benefits.

    ConsReynolds has a very unfair promotion process. People are not promoted on their performance, but instead they are promoted on personal favors and personal friendships with management.

    Advice to Senior ManagementMy suggestion would be to interview for promotions instead of letting management chose their friends over hard working employees.

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    Great Pay and Benefits. Worst Management I've Seen!

    Senior Project Manager (Former Employee)
    Winston-Salem, NC

    ProsThe pay is above average for similar jobs elsewhere and if you make it to a management position the bonuses are awesome.

    ConsEverybody knows that working for a tobacco company in a declining industry is not the best, but hey, they pay pretty well. Senior management is more involved in politics than anything else. Most often than not they reward the wrong behavior (politics vs. performance). They just got rid of 40% of the salaried employees in Winston Salem. Sure enough they kept some of the worst managers I've ever seen in my 15 years of professional experience.

    Advice to Senior ManagementGet down to work. Make the tough desicions and look at your consumers and your brands.

    No, I would not recommend this company to a friend

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    No future, no growth,..no go

    Trade Marketing Representative (Current Employee)

    ProsCar, Life Work Balance, the 401K is awesome!

    ConsManagement is horrible, there is no upward mobility the industry keeps shrinking and company keeps cutting benefits and increasing the workload. Do not work here unless you just need a few years of expereince in B2B. Also management does not respenct workers at all, huge turnover rates. Super intense micro management.

    Advice to Senior ManagementRespect workers, make them feel appreciated

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The focus of the company was not readily understood by middle management.

    Key Account Manager (Former Employee)

    ProsSome very good people work for them. Salary was fair.

    ConsMiddle management made confusing statements to the sales force like saying they wanted to be the number 1 tobacco company and then listed several companies that while strong brands, were not the number 1 companies in their fields. ie. Starbucks, it's a great company but doesn't sell nearly as much coffee as Dunkin Donuts.

    Advice to Senior ManagementPromote people that understand your message and can clearly communicate it to others. Make sure your people know what your trying to do.

    No, I would not recommend this company to a friend

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    These people are not human

    Anonymous Employee (Current Employee)

    ProsThe benefits are reasonably good, although the employee's share is high. The physical environment i.e., workspace is nice and relatively new.

    ConsThe people who run this organization are not human. They promote their "favorites" and you can be certain that the least qualified person who is a 'favorite' is the person who will be, and is, promoted. All communcations from management are written in corporate speak, you never understand what they are saying. Management does not follow the "core principles" of the organization, they make a big deal of following the core principles posted on the RAI website, but management are the worst offenders in terms of treating employees with disrespect and unfairly.

    Advice to Senior ManagementStop with all the corporate B.S. - this organization is on an orgy of downsizing. Basically every 2 years they cut another 10% of the work force.

    No, I would not recommend this company to a friend

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    Have no care for employees

    Territory Manager (Former Employee)

    ProsGood pay, bonus and car

    ConsDisloyal
    Uncaring
    Insensitive
    Bias
    No work life balance
    It's like fitting into a sorority or fraternity

    Advice to Senior ManagementGet. Life

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Reynolds American reviews and ratings — including employee satisfaction and approval rating for Reynolds American CEO Daniel M. Delen. All 41 reviews posted anonymously by Reynolds American employees.